Dhruv Zaveri Education
**** ********** ****** ******** ** Commerce
Perry Hall,MD 21128 M.S.University, Gujarat
757-***-**** India 2004
*********@*****.***
Skills
TECHNICAL SKILLS
Methodologies Agile,Waterfall,RUP, UML.
Testing Tools Rational Enterprise Suite, Test Director, WinRunner Change Management Tools Rational ClearQuest, Test Director. Business Modeling Tools Microsoft Visio, Rational Rose, Version Control Systems Rational Clear Case.
Project Management Microsoft Project, Microsoft Office, Excel spreadsheets. Programming Languages C++, SQL, Visual Basic, HTML, Databases Oracle 9i, MS SQL Server 7.x/2000, MS-Access. Web Technologies Microsoft FrontPage.
Multimedia Adobe Photoshop and Fireworks.
Experience
ABBVie
Waukegan,IL March 2022-Present
Business System Analyst
Responsibilities:
● Led the development effort that designed and implemented a Laboratory Information Management System (LIMS) for collecting Return Analysis data.
● Created use cases to determine requirements of the proposed LIMS solution.
● Author Standard Operating Procedures (SOP) required satisfying Computer Validation and 21 CFR Part 11 requirements.
● Participated as a core team member of a Clinical Development initiative to create an architectural business end-to-end solution for clinical trials as a standard for all Merck remote data capturing clinical trials.
● Managed multiple projects through all phases of the system development life cycle in a highly regulated environment: FDA GxP compliance regulations; GMP, GCP/21 CFR Part 11, internal policy/procedures.
● Analyzed and documented the changes in the compliance rules for adverse action redesign.
● Maintained and monitored project progress and status through MS Project.
● Created Use-Cases after accessing scope of the project and understanding the business processes.
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● Managed all the requirements, making requirements available to all team members.
● Worked extensively with the users and with different levels of management to identify requirements, use cases and to develop functional specifications.
● Syndicated with various cross-functional teams for building business use cases.
● Participated Testing and Evaluation of projects at established integration points to assess progress and identify key functionality issues.
● Performed Validation Testing on the application in accordance with 21 CFR Part 11. Wells Fargo
New Jersey Feb 2019-Dec 2021
Business System Analyst
Conducted detailed and comprehensive Business Analysis by working with the client IT staff, project managers, supervisors, and other stakeholders to identify the system, operational requirements, and improvements.
Responsibilities:
● Gathered Business Requirements and prepared business requirements documentation in the Test Director.
● Converted Business Requirements documents (BRD) into System Requirements Specification documents (SRS).
● Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
● Identified all necessary function points from the BRD, created UML Diagrams including Data Flow diagrams (DFDs) and Activity Diagrams in the System specification document.
● Worked with and assisted Information Architects in creating Web Page Mock-Ups (i.e. mock-up screens) using Microsoft Visio and Microsoft FrontPage.
● Created documents like the Business Glossary, Actors Catalog, and Data Dictionary to facilitate the other teams in understanding client business.
● Developed Test plans, Test cases, Test case execution plans using Test Director.
● Performed manual functional tests by executing Test Cases prior to Automation.
● Assisted in configuring and automating test cases using Win Runner.
● Conducted regression testing on various builds of the application.
● Performed Stress Testing (ad-hoc testing stress testing on critical functionalities) to evaluate builds.
● Participated in Bug-Review meetings with software developers, QA engineers, managers, suggested enhancements to the existing application from a business perspective, provided solutions to existing bugs.
● Used Microsoft Project to manage schedules, deadlines, resources and collaborate on the project.
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Met life, NY Jan 2017-Dec 2018
Business Systems Analyst
Description: MetLife Insurance is a provider of various Life Insurance products. The company’s lack of integrated and automated development tools made it difficult to effectively manage the scope of its increasingly complex projects. The project was to create a web application that took care of online accounts for insurance services which included account activity, changing customer profile, claim information and renew online.
Responsibilities:
● Gathered Business Requirements, analyzed data/workflows & performed GAP analysis.
● Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business.
● Facilitated collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents.
● Analyzed business and technical requirements, thus creating the Business Use Case
(BUC) and Application Use Case (AUC) documents.
● Utilized RUP to configure and develop processes, standards, and procedures, and to perform System analysis.
● Assisted in Data File Definitions and Data mapping activities for the data gathered during the process of development and implementation.
● Used MS Visio to carry out the business modeling, data modeling, and object modeling efforts to develop the business architecture for rapid and controlled application development.
● Documented approved change controls to add them into business design.
● Prepared Logical Process and Data Models that contained a set of diagrams and supporting documents containing the essential business elements, detailed definitions, and descriptions of the relationships between the data elements to analyze and document Business Data Requirements.
● Prepared Business Object / Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
● Worked as an Interface between the users and the different teams involved in the application development for the better understanding of the business and IT processes.
● Maintained Project Glossary for the entire project team.
● Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, and Information Needs, thus ensuring that Critical Requirements are not missed.
● Followed the UML based methods using MS Visio to create Use Case, Activity/State Chart, Sequence, and Collaboration Diagrams.
● Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.