Key Holder Customer Service
Resume:
Eula Giardina
Marrero, LA *****
**************@*****.***
Willing to relocate to: Marrero, LA
Authorized to work in the US for any employer
Work Experience
Key Holder, Cashier, Cook, Clean, Server
The Spud Spot-Harvey, LA
April 2016 to Present
I am a key holder. This restaurant does not have managers. I am like a manager. It is apart of my job to do everything to ensure the restaurant runs smoothly. I take orders both in person and over the phone. I take, make, and collect payments for orders. I oversee food truck deliveries, including verifying said items, then restocking the inventory, while ensuring food rotation. Some of the other things I do are to open/close the store, run small errands (grabbing bread, lettuce, etc. whatever may be needed from a store like Sam's), and ensuring that the restaurant is clean (including cleaning fryers). I interacted with certain vendors, such as ice and seafood deliveries, taking those vendors' items, verifying those products and paying for that delivery. My job includes dealing with important people, like the health inspector, as well as unsatisfied customers.
Sales Associate
Ashley HomeStore by Dufresne Spencer Group, LLC-Harrahan, LA May 2023 to October 2023
Education
Associate in General Studies; counseling
Shelton State Community College - Tuscaloosa, AL
August 2005 to May 2009
Skills
• Sales
Assessments
General manager (hospitality) — Proficient
April 2023
Solving group scheduling problems and reading and interpreting P&L statements Full results: Proficient
Medical receptionist skills — Proficient
April 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Customer service — Proficient
April 2023
Identifying and resolving common customer issues
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient April 2023
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Sales skills — Proficient
April 2023
Influencing and negotiating with customers
Full results: Proficient
Management & leadership skills: Impact & influence — Proficient April 2023
Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
Retail customer service — Proficient
April 2023
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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