Network Engineer Team Leader

Dalia Hakim

Cell: +1-647-***-****

Email: ****@*******.***

Dear Hiring Manager,

Thank you for the opportunity to apply for the current role at your company. After reviewing your job description, it’s clear that you are looking for a candidate who is extremely familiar with the responsibilities associated with the role and can perform them confidently. Given these requirements, I am certain I have the necessary skills to do the job adeptly and perform above expectations successfully. I am a hard-working professional who has been consistently praised as efficient and focused by co- workers and management. Over the course of my 25-year career, I have developed a skill set directly relevant to the role you are hiring for, including strong knowledge in the latest infrastructure technologies, network design, network security, hands-on advanced Routing, Switching, configure, maintain and troubleshoot Networks. Overall I have consistently demonstrated leadership, teamwork, and technical abilities in every aspect of my Manager, IP Network Sales & Services role at my current company, and I invite you to review my detailed achievements in the attached resume. I have achieved many professional certifications: CISSP/CCNP R&S/CCDP/ITIL/BCNE/CCNA Security/CCNA/CCDA/Security+/Network+/CASP/CCIE R&S written. After reviewing my resume, I hope that you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization.

Thank you for your consideration, and I look forward to hearing from you soon. Sincerely,

Dalia Hakim

DALIA GABRIEL GEORGE HAKIM

E-Mail: ****@*******.*** Cell: +1-647-***-****

SUMMARY

Network & Security Manager/Consultant/Instructor with 25 years of experience in the field. Hold a Bachelor degree in Computer Science major in Networking and Data Communication. Achieved and mastered many professional certifications. Developed excellence in Complex Network Management & Administration, Technical Support, Network & Security Planning, Design, Implementation and Troubleshooting.

Always available to share/mentor team members; strives for a transparent team with each member able to take on every other members role/responsibilities. Linkedin Profile: https://ca.linkedin.com/in/daliahakim HIGHLIGHTS CERTIFICATIONS

Tier 2 & 3 Back-bone Network using Cisco

High-end Devices, Switches & Routers, ASA,

ACS and Firewalls.

Expert in TCP/IP

VPN – IPSec & SSL

RF, MPLS, VPN, ADSL, Internet and

Sophisticated Technologies.

FTTX (FTTH & POL) using Nokia using GPON

– EPON – XGS-PON and NG-PON2

Configuration of:

• 16xx, 17xx, 25xx, 26xx, 28xx, 36xx,

38xx, 4xxx, 5xxx, 76xx Series Cisco

ISR Routers..etc.

• 19xx, 29xx, 35xx, 37xx, 65xx and

9xxx Catalyst Switches.

• PIX Firewalls & ASA.

• LAN and WAN Technologies.

• Dynamic, Static and Default Routing.

• RIP V.1 V.2 and RIPng, EIGRP,

OSPF and Advanced OSPF.

• IS-IS, BGP, Route Filtration and

Manipulation.

• Redistribution between different

routing protocols

• VPN, L2 & L3 QOS, VLANs, VTP,

Spanning-Tree, Frame-Relay,

Dedicated Links, Async Lines, E1/T1,

NAT, xDSL, ISDN BRI PRI.

• Access Server 52xx 53xx, 2509,

2511, DDR, ACL.

• DNS, Cisco Products and Tools.

• HSRP, VRRP, GLBP

• IPv6 Implementation

• SD-WAN solutions and IOT

CISSP (ID # 412691)

Cisco Certified Internetwork Expert

(CCIE R & S) - Written

Cisco Certified Network Professional

(CCNP)

Cisco Certified Design Professional (CCDP)

ITIL Foundation v.3

Cisco Certified Systems Instructor

(ID # 23187)

Cisco Certified Network Associate (CCNA)

Cisco Certified Design Associate (CCDA)

Cisco Certified Network Associate Security

(CCNA Security)

Cisco Certified Network Associate Voice

(CCNA Voice)

Cisco Certified Network Associate Data

Center (CCNA Data Center)

Cisco Certified Specialist - Enterprise

Design

Cisco Certified Specialist - Enterprise Core

Cisco Certified Specialist - Enterprise

Advanced Infrastructure Implementation

CompTIA Network+ Certification

CompTIA Security+ Certification

CompTIA CASP Certification

CompTIA Certified Technical

Trainer (CTT+)

Brocade Certified Network Engineer

(BCNE)

Nokia POL Sales Engineer Specialist

Nokia Fixed Network Sales Engineer

Specialist

Ruckus ICX Implementer

Ruckus Wired Portfolio (ICX) Sales

Engineer Pre-Sales

ALE ACFE Omniswitch LAN

EXPERIENCE

EMPLOYMENT DETAILS:

Trispec Communications Inc. Mississauga Ontario, Canada Manager, IP Network Sales and Services

Sep 2016 – Present

Project Management

IP Network Technical Lead for the MRC Antoine Labelle in Quebec project to connect FTTH to 10,000 homes.

Working closely with business stakeholders for getting budget approval, monitoring project progress and outstanding issues.

Ensuring quality & timeliness of the deliverables, reporting the project’s progress, escalating issues and sharing weekly status report with project stakeholders.

Solutions and products presentations to customers Network & Security Operations

Handling the IP Core Network Routing & Switching Services.

Working closely with Tier 1 providers especially (Bell, Rogers & Telus) to offer switching and POE solutions for their Small Cell solutions.

Providing technical support to every department as well as conducting weekly meetings with management & users to discuss the status for workflow in the system.

Design, Configure, Maintain & Troubleshoot the IP core networks for the FTTX and LTE networks in addition to the Enterprise networks.

Intensive support for the pre-sales and post-sales services.

Managing the configuration, maintenance, migrations of large-scale hardware devices including diverse networking set-ups.

Assisting with the planning and design of additional technical network security solutions including testing and validating security products, as appropriate.

Creating & supporting processes and procedures to gain efficiencies in the network security environment.

Responsible for problem tracking as well as project management for key network security activities.

Authoring security policies procedures & guidelines, developing network & security infrastructure by making use of the best practices and processes.

Enterprise IP network design.

The Information Centre Company, Kuwait: Since 10/2003 to 06/2016 Network Team Leader / Consultant / Cisco Certified System Instructor Key Deliverables:

Network Management

Monitoring network maintenance activities, handling LAN / WAN network and configuring various Cisco Routers’

& Switches’ models (Ex: 29xx, 35xx, 37xx, 65xx, 26xx, 28xx, 38xx, 76xx).

Providing on-call technical support and maintenance of network security architecture, supporting all corporate Firewalls, and Virtual Private Networks (VPN).

Resourceful in training and guiding multi-functional network teams towards identifying factors critical to network security, reducing process variation, improving capabilities & increasing stability to support information security confidentiality, integrity & availability goals.

Accomplishments:

Steered efforts for managing, training and assisting in the development of team members.

Accredited for assuring that all team members have the required education and training to effectively participate on their assigned project.

Holds the credit of driving creativity and continuous improvements in workflow.

Effectively conceptualized the training schedules.

Successfully managed the courses and outlines.

Actively involved in teaching various courses (CompTIA, Cisco & CISSP) to both corporate & public.

Assured the implementation of VPN Tunnels to customers using IPSEC, encryptions using 3DES and AES, hashing using MD5 & SHA.

Played a pivotal role in configuring:

• Access Control Lists on Routers and Firewalls.

• NAT & PAT on Routers and Firewalls.

• Data & Voice VLANs, Spanning-Tree, EtherChannel, Port Security and many other advanced configurations on Switches.

• Different protocols on Routers (EIGRP – OSPF – RIP – ISIS – BGP – Static and Default Routes – Redistribution – Router Filtrations).

• L2 & L3 QoS.

Distinction of conceptualizing and implementing secured networks using various devices like VPN Concentrators, Firewalls, IPS (NIPS & HIPS) and IDS (NIDS & HIDS).

• Synergy Professional Services (Now Global Knowledge) – Egypt & Dubai: Since 01/2001 to 08/2003 as a Cisco Certified System Instructor (CCSI) / Consultant

• Sky Link International - Egypt: Since 01/2000 to 12/2000 as a Network Engineer

• TUT Systems - Egypt: Since 07/1999 to 12/1999 as a Web Designer

• International Data Systems (IDS) - Egypt: Since 06/1998 to 06/1999 as a Programmer EDUCATION

Bachelor of Computer Science Major in Network and Telecommunication City University, Seattle, USA in 1999

GPA: 3.77 / 4

(equivalent to a Bachelor of Computer Science degree from an Ontario university, as determined by World Education Services in Toronto, ON)

High School Diploma from Commack High School, New York, USA LANGUAGES

Arabic (Native) - English (Fluent) - French (Basic) SKILLS

IT/Network/Security Operations Management

Customer Service and Support

International IT / Network Project Coordination

Network & Cyber Systems Security

Disaster Recovery Planning / Implementation

Network Engineering and Design

Team and Project Leadership

Regulatory Compliance

Technology Training

Cisco Certified System Instructor

Excellent Presentation skills

Excellent Communication skills

Hard Worker and Dedicated

Volunteer Experience

Held a Vice President position in Rotaract for community service in Cairo, Egypt 2000 – 2003

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