Election Judge

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le Jackson ** Cedar Heights Court » Baltimore, Maryland 21207

§104 ******************@*****.***

HIGHLIGHTS:

CORE SKILLS: Record-keeping

_motivated and productive fron,

a sensitive, fast-paced healthcar,

offi

'C® Professional with more

envy than 3 years of q ;

Dependable office professional with, vironments, experience in

48 ta

pleasant manner and providing them y, ‘s fecord of

A passionate individual who has exceiig,, quired as

greeting customers and visitors in a

sistance

Custom,

Known for presenting options and Alternat F service and communication skills,

8

Highty developed skills in patient istration om faced with

scheduling appointments and customerg: 4 ae .

A sociable and resourceful individual who i Mts maintena

skills

adverse Situations.

accurately and efficiently

nce

erification,

*Cepti

Nee ie a ees Ptional Organizational and communication

Liaison Maint

®nan,

Vendor Relations Mail Handlin ce Invento

Meeting Scheduling et: Reviewing Microson office

Reservations quipment Ope, ales and M

ations Check.i arketing

a -infou

EXPERIENCE: Rolak

Medicine Technician / Residential Counselor

Created and implemented measures to ensure a August 2009 to

t Assistance

Baltimore, Maryland

: ; Au

nu gust 2010

supervision for members of the facility. Assessed t ne Oreos ae

Ne basic needs of th i

that they are met on a consistent basis. Taught healthy living skills arid onatiaan

activities and social programs are implemented to enhance skills acquisitio

se, intensive

S and ensure

nsure that appropriate

n. Utili

crises intervention techniques and model healthy interactions and respectful c sno tneraetia

members

developmental levels and style of communicating with other

required t

onflicts by performing

Facilitated therapeutic

progran

are following schedules, and observed and rec

Care Source

Certified Nursing Assistant (CNA)

Communicated behavior choices to members by oultlinin

na. Fit r c Q avy g po

consequences of their choices Adj

agju

ommunications with

sitive and negatiy

i e

usted communication endeavors to meet members'

Documented daily shift activities as

9y program policies and professional standards. Assessed and responded appropriately

o resident behavior, d

positions and attitudes and provide appropriate feedback. Resolved

n-time crises intervention and enforcing discipline and behavior metrics.

\dividual and group activities including life skills, conflict resolution and

stment. Monitored and supervised members within the facility to ensure that they

ecorded interaction and behavior.

Rosedale, Maryland

February 2008 to April 2010

Served and collected food trays and fed patients requiring help. Transported patients, using

wheelchair and wheel art and assisted patients to walk. Obtained and processed up to date

patient information and records, tested ur maintained sanitary conditions of patient rooms, and

made routine rou neck f n patients

and feeding

grooming and eting

Assisted with personal hygiene, bathing, clothing

handling everyday work activities such as bathing,

eating food, and changing clothes, ensuring their

AS asSsigne

wellbeing at all time A tained that all s were kept comfortable and safe, by making

their surroundings < ju eated and maintained records of all assigned patients, ensuring

that all files were confidentially maintained Assisted nursing staff in handling medicine

administration work, and providing medication reminders to patients.

Life Baltimore, Maryland

ife Inc.

Medicine Technician / Residential Counselor

October 2006 to February 2008

re a nurturing environment and close intensive

Created and implemented measures to ensure ; g envi ment and close, intensive

ps fic embers of the facility Taught healthy living ills an :

supervision for ee programs are implemented to enhance skills acquisition. Utilized therapeutic

activities ana Soc's C

cris

members

cor

tion techniques and model healthy interactions and respectful communications with

es intervention tev 29

: : ; rc ; embers by outlining positive and negative

Ad

f é Adjusted communication endeavors to meet members’

yuences O .

developmental levels and style of communicating with other. Documented daily shift activities as

required by program policies and professional standards. Supervised and monitored member

e movement and rule compliance by maintaining auditory and visual line of sight. Assessed and

responded appropriately to resident behavior, dispositions and attitudes and provide appropriate

feedback. Resolved conflicts by performing in-time crises intervention and enforcing discipline

and behavior metrics. Facilitated therapeutic individual and group activities including life skills,

conflict resolution and program adjustment. Observed and recorded interaction and behavior.

i ildi aintenance Crofton, Maryland

feOanener Ss December 2006 to October 2007

Performed dusting, mopping and vacuuming. Mixed cleaning and sanitizing liquids in appropriate

quantities, by following safe mixing protocols Replenished soaps and toilet paper in bathrooms

and ensured that bathroom floors, counters and mixtures are properly sanitized. Ensured the

availability of cleaning equipment and supplies at all times. Received supplies and ensure that

they are stored properly. Maintained a good appearance of windows, doors.

n, M land

Hollander, Cohen, McBride jafitary 200000 eiaes

Telephone Interviewer

Garnduched phone interviews for shoppers

Baltimore, Maryland

Baltimore City Community College 5 2001 to February 2002

Office Clerk (Work study Student) : February ae who to meet

Greeted customers and visitors and provided them with information and ainaibe the services of

within the organization, depending on their specific paupthell is oes Typed and edited

janitorial staff to ensure cleanliness and maintenance 9 all office areas.

correspondence

Catonsville, Maryland

EDUCATION: Community College of Baltimore County 2

020

Career development and computer training

Northwest Career Center

D

iploma

Baltimore, Maryland

September 2001

ee ee a

REFERENCES:

Available upon request

Contact this candidate