Customer Service Call Center

DARIAN NASH / TEMPE AZ,*****

916-***-**** **********@*****.***

PROFILE

Motivated Real Estate licensee seeking entry-level position. Friendly, outgoing and energetic team player with hard-working and driven nature. SKILLS

• Real Estate License • Customer service focus

• Interpersonal skills. • Product knowledge

• Professional demeanor. •Relationship building

• Merchandising understanding • Multi-tasking strength Call Center Representative 06/26/2023-05/24/2024 - IntouchCX-Mesa Az

•Answer Phones •update profile information

•take payments •product knowledge

•provide information •deescalation

Call Center Representative, 03/20/2022-08/11/2022 - Aramark-Phoenix Az

•Answer phones •Update information

•Data entry •Take payments

•Make reservations

Administrative Assistant,3/10/2020 - 03/10/2022 - Black Market Records- Sacramento Ca

•Data entry •Answer and direct phone calls

•Plan meetings and take detailed minutes •Organize and schedule appointments.

•Develop and maintain a filing system •Write and distribute email, correspondence memos, letters, faxes and forms

•Assist in the preparation of regularly scheduled reports •Act as the point of contact for internal and external clients

New Homes Sales Consultant, 7/31/19-02/26/2020 - JWilliams staffing-Sacramento Ca

•Greet clients •New home knowledge

•Present/communicate a variety of floor plans,

features and benefits

•Commit to maintain model home/open house schedule including weekends

•Ensure a positive customer service experience by setting precise expectations

•Inform client accurately on home buying process

Administrative assistant, 11/2019-02/2020 - Franklin templeton-Rancho Cordova

•file paperwork •customer service

•office upkeep

Call Center Representative, 7/12/19 to 8/18/19 EnvisionRx-El Dorado hills

•Data entry •Costumer service

•Answer phones •Medicaid training

Receptionist, 11/10/2018-04/15/19 H&R Block-Sacramento CA

•Process paperwork •answered phones •office upkeep

•Updated client information •Customer Service •check-in clients Receptionist, 05/10/18 to 10/17/18 Lyon Real Estate - Davis Ca

•Process/file paperwork •office upkeep •answered phones Call Center Representative, 10/2017 to 01/26/18 Maximus-Folsom CA

•Answered Phones •update client information •Process bill payments •customer service Sales Associate, operator, 07/2015 to 08/2017 Target – Sacramento CA

•Directed individuals to merchandise locations.

•Reported incidents to management.

•Provided repeat customers with exceptional care acceptance Kept work areas clean and neat at all times.

•Worked collaboratively in team environment

EDUCATION

High School Diploma- 2013,Elk Grove High School-Elk Grove CA,Allied Business School-02/28/17-02/26/18

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