Corporate Travel Coordinator

TARUN BHERANI

Corporate/Business Travel Professional

- 999-***-**** - *****.*******@*****.***

- www.in.linkedin.com/in/tarun-bherani-3ba00b17b

Ramesh Nagar, New Delhi - 110015

Professional Synopsis

Travel professional with 14+ years of experience in the travel and hospitality industry, knowledgeable in travel-related systems, and strong customer service focus. Skilled in driving compliance and promoting policies and procedures, developing strong working relationships with stakeholders, and resolving issues to achieve cost saving and ensure duty of care. Strong written and verbal communication skills, ability to multitask, work under pressure, and meet deadlines. Work Experience

1. Deputy Manager – International Business Sep 2023 - Oct 2024 Sun & Moon Travel (Escorts Kubota Ltd. In-house Travel Desk) Faridabad Responsibilities:

• Handling Corporate Travel Management,

• Managing Operations Team & Arrange Senior(VVIP) Level Bookings, &

• Handle complaints & Escalations,

Key Skills: Team management, Vendor management, Trainings, Top management Travel arrangement.

2. Assistant Manager – Travel Administrator Apr 2022 – Mar 2023 Lenskart Solution Pvt. Ltd Gurugram

Responsibilities:-

• Managing Travel Arrangements of Lenskart & it’s Subsidiaries companies.

• Handling all travel-related documentation, including itineraries, visas & Forex Payments with employees.

• Coordinating & Negotiating with vendors on quotes for flight, hotel & VISA and process booking with cost effective manner.

• Analysis & Preparing travel reports and submit in Travel Budget report.

• Provide proper support to Internal & external stakeholders. Key Skills: Top management Travel arrangement, Vendor management, Travel Budget & cost analysis.

3. Sr. Travel Advisor Sep 2019 - Jun 2020

BCD Travel India New Delhi

a) Handling Corporate Travel Management,

b) Client Handled - Cargill India & Fiserv Corporate. 4. Sr. Travel Consultant Jul 2018 - Sep 2019

Yatra Online Pvt Ltd. Gurugram

a). Handling Corporate Travel Management,

b) Client Handled - Price Waterhouse Cooper (PWC), Home Credit India & Essel group (Zee Entertainment Enterprises Ltd).

c). Special Task- Assist client (PWC) In-House desk for success of new Project:

"CTA travel desk".

STRENGTHS

Leadership

Lead teams to achieve

desire targets by

providing guidance,

support and inspiring

them to excel.

Customer Focus

Deeply understand

customer needs and

deliver personalized

solutions resulting in long

term customer

relationships.

Problem-solving

Analyze complex issues,

develop innovative

solutions, and make

sound decisions resulting

in improved efficiency

and customer

satisfaction.

SKILLS

o Administrative tasks

*Travel Arrangements

*Travel Accommodation

*Vendor/Partner *Management

*Cost management &

*Negotiations

o Corporate Travel

*Team Management

*New Employee Hiring & process

Training

*Performance Monitoring

*Team Direction & development

strategies

5. Operation Executive - Implant Mar 2016 - Jul 2018 SOTC Travel Services (Formerly Kuoni Business Travel) Gurugram a) Client Handled - India Medtronic, Max India, Boston Consulting Group (BCG) & Panasonic India.

Responsibilities:-

Handling Corporate Travel Management,

Plan routes, make itineraries and confirm reservations for transportation and accommodations as per corporate agreement.

Confer with client to determine their service requirements and travel preferences as per SLA.

Provide Corporate traveler with travel suggestions and information sources, such as guides, directories, brochures.

Assemble and issue required documentation, such as tickets, Accommodations voucher, travel insurance policies, and itineraries.

Team handling & Trainings

Key Skills: Flight ticketing, hotel booking, Visa Assistance, logistic arrangement & Team leading.

Back office – Operations

6. Analyst Feb 2014 - Mar 2016

EXL Service (Global Travel Service Center) Gurugram a). Airline PNR Queues Management.

b). Special Task: “Quality Support assistance” for AMEXGBT process for HCL India Client.

7. Team Member Dec 2011- Jul 2013

Reservation Data Maintenance (RDM) India Pvt. Ltd. Gurugram a) Fare Filing & Fare Rules updation for US Airways and Star Alliance as per Airline requirement on ATPco& SITA Tool.

Responsibilities:-

Issue & Re-issue Air Reservations which Automation fails to action on PNR queues.

Manage Air Fare portfolio for Travel agency.

Add & Update Airfare on GDS as per Airline contracts and update Fare Rules, associated with fare filed.

Key Skills: Airline Fares & Fare Rules Filing, Agency Fares portfolio management & Backend ticketing for corporate clients. SKILLS

o Corporate MICE & Group

bookings,

o Personnel Mentoring,

o Flight:

Reservation/Ticketing,

Changes & rescheduling.

o Airline GDS: Amadeus,

Galileo & Sabre.

o Accommodation:

Booking, changes &

Escalations

o Visa Handling & advising

o Airline Fare Filing & Fare

rules

o Microsoft Office

o Multitasking

EDUCATION

Highest Qualification : Graduation

Specialization : B.Com (P)

Collage/University : Delhi

University,

SOL

Professional Qualification

Travel and Tourism

1. Airline Travel Agent personnel

(ATAP) course from YMCA.

2. Computerized Reservation

System (CRS) course from Bird

Education Society for Tour &

Travel, Bird Group.

Personal Details

Date of Birth : 15/01/1988

Marital Status : Married

Gender : Male

Nationality : Indian

Language Known : English, Hindi

& Sindhi

Hobbies : Playing &

Watching

cricket, Listen

to Music

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