Customer Service Sales Representative
Resume:
*********@***.***
***** ** **** **, *****, FL 33165
C O N T A C T P R O F I L E
W O R K E X P E R I E N C E
Dynamic and results-oriented sales professional with a proven track record in sales and management. Adept at engaging with a diverse clientele and adapting to varying situations. Consistently surpasses sales targets while maintaining high levels of customer satisfaction. Possesses strong decision-making, customer service, and marketing skills. R U D Y J U N C O
S A L E S E X E C U T I V E S A L E S M A N A G E R S K I L L S
E D U C A T I O N
Sales Strategy Development
Account Management
Communication
Problem Solving
Miami Dade College
Associate of Arts
Relationship Building
Sales Representative
Roto Rooter
Spearheaded sales initiatives, resulting in a 25% increase in service contracts within the first year.
Conducted comprehensive camera inspections, identifying critical issues and providing tailored service solutions to clients, significantly enhancing customer satisfaction.
Collaborated with the plumbing team to streamline service delivery, improving operational efficiency and customer retention rates. October 2020 - Present
Poker Dealer/Supervisor
Kings Court Key
Supervised poker room operations, ensuring seamless game flow and exceptional customer experience.
Developed and implemented dealer rotation schedules, optimizing staff performance and reducing downtime.
Oversaw end-of-shift money counts, maintaining impeccable accuracy and accountability, which improved financial reporting and audit readiness. June 2017 - March 2020
Poker Dealer
Hialeah Park Casino April 2015 - May 2017
Executed poker dealing duties with precision and adherence to gaming regulations, enhancing the overall gaming experience for patrons. Assisted management with shift rotations and financial reconciliations, contributing to operational efficiency and integrity. Store Manager Sales Manager
Next Generation Wireless
Led a high-performing sales team, achieving a 30% increase in sales revenue over a five-year period.
Managed store operations, including inventory control, employee training, and customer relations, resulting in a 15% improvement in customer satisfaction scores.
Established and nurtured wholesale accounts, expanding the business's market reach and increasing profitability.
Developed strategic marketing campaigns that boosted store traffic and sales, solidifying the store's position as a market leader. March 2009 - November 2016
A C H I E V E M E N T S
Top Seller of 2023: Recognized as the top sales performer for the year 2023. Over $1 Million in Sales (2023): Achieved a milestone of generating over $1 million in sales.
Award for Best Reviews and Client Satisfaction (2022): Received an award for exceptional client satisfaction, based on the highest reviews and recommendations from client surveys.
R E F E R E N C E S
Available upon request.
English
Spanish
L A N G U A G E S
C O M M U N I C A T I O N
Exceptional written and verbal communication
skills.
Confident and professional speaker with a proven
ability to connect with clients.
L E A D E R S H I P
Successfully led a team to consistently exceed
sales goals while maintaining excellent customer
satisfaction scores.
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