Multi unit manager

Summary

Reagional Sales Manager with ** years of expierience who is a performance and Sales forward, Results-oriented management professional . Coaching and leading a team to win while building moral and creating an enviornment where a team can thrive and grow. Process and policy aligned with goals and team work to get desired results. Experience

Regional Sales Manager - Midwest

American Freight Furniture and Mattress • Kentucky Indiana Alabama and Georgia 01/2014 - Present Responsible for all hiring and onboarding of store leadership . This includes 1 Store Director and 1 opperations manager per site .

Managed a team of 100 employees, including scheduling and training them on inventory management, data management and customer service principles .

Managed all coaching and performance metrics with Store leadership and associates . Managed a team of employees that covered P&L monthly review and action plans . Managed issues as they come up with dept heads to resolve then and not interupt buisness Store Manager

American Freight Furniture and Mattress • Louisville, KY 01/2010 - 11/2014 Managed the top 3 highest volume test store in the Company Steering comittee member

Developed a high performing team

Delivered over 1 million dollars of product anually personally for 10 years consecutivly . Was sent to Stores to train their teams

Opened new Stores for the company

Model store standards and Supporting the VP of Sales daily Sales Associate

American Freight Furniture and Mattress • Lexington ky 05/2009 - 01/2010 Increased revenue by 15% above comp numbers through a new customer retention system sales process Worked directly with the owner of the company to run an American Freight Store Handeled my own customer service issues to prevent any unsatisfied customers Cash handeling and Finance metric KPI system leader Skills

Microsoft Office, Computer Skills, Supervising Experience, Communication Skills, Leadership, Analysis Skills, Microsoft Word, Customer service, Time management, Communication skills, Leadership, Microsoft excel, Documentation review, Bilingual, Microsoft word, coaching on performance, Interviewing, accountability, Scheduling, Payroll Management, Budget Management, P&L Management, facility's Maintenace, Store standards Education

criminal justice business

Blue grass community technical college • Lexington, KY Angie Baez Cruz

***********@******.***

859-***-****

Frankfort, KY