Supply Chain It Systems

Steven D. Francis E-Mail: **************@*******.***

**** ****** ****, ******, ** 77379 Cell: 832-***-****

EXPERIENCE

Seasoned professional with strong knowledge and wide range of experience in warehousing, logistics, transportation, supply chain, and associated IT systems, business analysis and process redesign. Sr. experience in articulating and documenting complex business requirements and translate them into efficient design and implementation. Significant experience in supply chain analysis, design and development, testing, training, change management, implementations, and driving cost savings.

Jan 2023 – May 2024

Cenergy International Services LLC

R2P (Requisition to Pay) Specialist in GBS – Transportation and Logistics Portfolio at Exxon Mobil

In 2023 our team focused on reducing invoice recycles, invoices that required 2 or more manual touches. Recycles were reduced by process changes, and issue resolutions. However, 30+% of my portfolio of invoice recycles were unplanned accessorials. I was able to uncover documentation to prove that the manual process in place was designed that way previously, and would require significant system enhancement to resolve. With Polaris S4 HANNA implementation looming, system enhancements were off the table

In 2024 our focus changed to work other projects that would improve performance, as well as to begin supporting the upcoming Polaris implementation. I am currently working to implement solutions (after extensive research) that will improve on time payments for basic chemicals services, as well as documenting a proposed plan to establish thresholds for low value unplanned accessorials, that will save money and FTE’s.

2022 Cenergy International Services LLC

Initiatives Coordinator (project management) at Exxon Mobil

Routinely managing 15+ initiatives (projects) at any given time. Working with plants, labs, procurement, logistics, Data Administration, and others to deploy new products, or reformulations due to allocations. Quickly became the go to resource on the team for problems. Took over management of the group e-mail box, handling all the issues that have been raised. Documented processes for solutions

2010 - 2020 Resources Global Professionals

IM Consultant at BP (10 years) and Chevron (6 months)

Supplier Enablement Process Specialist - project to move suppliers onto Ariba for PO’s and invoicing. Developed detailed custom reports to track progress and issues, provided level 3 support for suppliers/users having issues or questions. Drove invoice compliance from 46% to over 90%

Change & Transformation team lead - global Hannah S4 deployment for large natural gas company. Developed training plan, training materials, set up and supported training activities focusing on Procure to Pay and Materials Management, also involved with Finance and Order Management.

Change & Transformation team lead - global SAP deployment team for large oil and gas company. Managed deployment activities, worked with multiple functions to role map users, managed the training roll out, and drove engagement activities. Worked with process teams to develop eLearning modules (articulate), system simulations (Assima) and job aides. Provided training prior to go live, and on-site support after go live. Helped to develop and support a robust indirect procurement process. Helped identify and develop needed system changes to meet the business requirements, and facilitate greater efficiencies, and cost savings.

Indirect Procurement team lead - developed, deployed, and supported a custom Indirect Procurement solution using SRM/SAP, Punch-out catalogs, and Ariba

Supply Chain Consultant - multinational energy corporation, worked to develop and test a custom solution for SAP and an interface to Ariba for PO creation and approvals. Successfully performed integration testing, then aided and trained the users for user testing. Performed go live testing, worked to train users on new solution. Created PO's, info records, source lists, and performed Ariba approvals. Once Po's were created and approved, performed goods receipts, goods transfers, and goods issues.

Procurement and Supply Chain Consultant - large integrated oil & gas company, captured business requirements from the regions for new global processes. Documented process flows and system mapping. Performed system testing, UAT (User Acceptance Testing), and pre-flight testing for MM (Materials Management) functionality and reporting. Developed and tested BO (Business Objects), BW (Business Warehouse), and SAP reports. Developed training materials and simulations. Supported go-live activities and provided floorwalking support.

1996 - 2010 Hewlett Packard / Compaq

Project Manager and Business Analyst for PSG Commercial Supply Chain

Led a multi business unit supply chain modeling analysis to determine freight consolidation opportunities and savings from El Paso Hub and HP supplier located in Juarez, Mexico. Implemented changes that drastically improved FTL consolidation from 22% to 55% and reduced freight costs with a projected yearly savings of $900,000.

Served as Project lead for notebook consolidation from China to US that resulted in $1,400,000 savings in the first year.

Served as PSGA team leader for implementing plastic pallets for notebooks from Asia that resulted in first year savings of $700,000, and carbon dioxide reduction of 16,500 metric tons per year.

Led a multi business unit logistics team to identify and document requirements, implement requirements, and document change control process for flat rate pricing on shipping services.

Project Manager for Americas Logistics

Assembled team to retire legacy order management system, redefined scope, and identified solution.

Drove completion and submission of formal escalation when project fell below cut line due to IT resource constraints. Business requirements document was utilized when project was restarted at a later date.

Supported post go-live activities of project to migrate from SAP 3.1 to SAP 4.6.

Worked enhancement and IT tickets pertaining to warehousing, picking, delivery, and shipping issues for both 3PL and HP.

Supported ongoing training of 3PL and HP operations personnel.

Led development of business requirement documents for project to replace legacy system with SAP.

Fully responsible for shipping documentation, test scenario development and tracking for 2 business units, setting up and configuring HP transportation rates in two 3PL systems, and developed custom SAP shipment report.

Led the effort to identify a freight optimization solution. Developed detailed scoring tool based on business requirements, organized the requirement walkthroughs, and the demonstrations of top 5 solutions. Required coordination with multiple business units, Americas Logistics, finance, IT, outside vendors, 3PL’s, and SAP. Gained agreement on recommended solution.

Project Manager in North America Regional Logistics

Led the logistics portion of a factory move from Freemont, CA to Houston, TX to allow the closure of the Freemont facility. Unique coordination of large number of truckloads to move raw material and equipment with restrictive receiving and set-up requirements in Houston.

Led the outbound half of a warehouse consolidation project that combined two 3PL facilities.

Led several tracks for a project to migrate from SAP 3.1 to SAP 4.6. Developed project plans, training packages for 3PL, and trained both HP and 3PL personnel.

Worked on the testing team until go-live, then worked at the 3PL shipping office for 3 months after go live to support operations.

Acted as a customer advocate to ensure troubled orders were delivered on time.

Identified several major issues and implemented resolutions that helped gain stability and begin meeting service level agreements that were impacting the customers for a project that had a very rough go-live.

Developed cancellation process and work instructions in SAP Workflow.

Led a team in developing a business requirement document and a project plan for a data improvement project. Developed Project data sheet that was used as a model for other regions.

Worked with NA Logistics Transportation to define roles and resolve data accuracy issues, resulting in achieving all goals/metrics associated with the issues identified.

Project Manager for North America Distribution

Responsible for warehousing and transportation for projects related to the Digital acquisition.

Key contributor to the factory move from Salem, MA to Houston, TX. After completion of the Salem Transition. Focused on residual operations in the Boston area that could also be consolidated and or reallocated. Closed two additional warehouses in addition to the Salem facility.

Main effort was on the Dascomb Road facility which housed the International Logistics Center. Took this from 20 separate processes, to 4, and reduced headcount from 25 to 4.

Key contributor for two other projects. Led the logistics track for design and implementation, and consolidated/moved several other processes into the same facility.

Manager of Material Logistics Customer Service

Helped lead the transition from on-site warehousing of raw materials, to an off-site 3PL solution.

Responsible for resolving issues related to providing manufacturing lines on campus with raw material from an off-campus 3PL warehouse.

Acted as liaison between Compaq and 3PL.

Implemented an issue tracking and resolution plan that is still in use today even though the 3PL partner has changed.

Supervisor of Material Logistics Warehouse

Led 1 of 4 shifts with 40 employees in the operation of 200,000 square foot raw material warehouse.

Responsible for all receiving, stocking, pulling, shipping, inventory control and quality control operations.

Team leader on the project to retire a legacy WMS system with SAP.

Material Logistics Coordinator

Responsible for all aspects of raw material warehouse that supplied manufacturing lines, including inventory control, order fulfillment, quality control, receiving, and shipping.

1988 – 1996 Several Design & Build Firms

Registered Landscape Architect

EDUCATION / PROFESSIONAL DESIGNATIONS

Michigan State University

BS, Landscape Architecture

APPLICATIONS / TECHNICAL SKILLS

SAP – IM, WM, MM, SD, and workflow modules, S4 Hannah, Fiori

EMAPSS

Ariba

Assima

Articulate

SharePoint

Microsoft Teams

Business Objects

SRM

Maximo

ARIS

Quality Center

Visio

Manman

MS Excel

MS Project

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