Administrative Assistant Data Entry
Resume:
LIKHWA
NETHA
***********@*****.***
Washington, DC 20010
SKILLS
Report Writing
Data Entry
Expense Reporting
Reception oversight
Minute Taking
Research
Proposal Writing
Invoice Processing
Appointment Scheduling
Office Administration
Filing
Scheduling
EDUCATION
The University of Namibia
Windhoek, Namibia • 04/2019
Bachelor of Arts: Tourism Management
PROFESSIONAL SUMMARY
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills.
WORK HISTORY
SoundExchange - Administrative Assistant
Washington DC • 09/2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Liaised between clients and vendors and maintained effective lines of communication.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Planned Companies - Concierge
Washington DC • 06/2024 - Current
Offered friendly and efficient service to residents, handled challenging situations with ease.
Maintained accurate and up-to-date records of residents information.
Assisted with luggage handling, valet services and concierge services.
Center For American Progress - Administrative Assistant
Washington, DC • 05/2024 - 06/2024
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
First Impression Staffing - Front Desk Receptionist
Washington, DC • 03/2023 - 04/2024
Greeted residents at front desk and engaged in pleasant conversations while managing their requests.
Maintained organized and clean front office area to create professional and welcoming environment for residents, visitors and employees.
Completed data entry and filing to keep records updated for easy retrieval.
Resolved residents problems and complaints.
Handled assignments independently with good judgement and critical thinking skills.
Golden Events Management - Event Coordinator
Bulawayo Zimbabwe • 03/2021 - 12/2022
Managed event logistics and operations.
Coordinated schedules and timelines for events.
Brainstormed and implemented creative event concepts and themes.
Analyzed event costs to identify areas of improvement and cost savings.
Monitored and controlled event expenditures to meet budgets.
Developed detailed event reports, documenting all aspects of each event.
Coordinated travel and accommodations for event attendees.
The Hilton Hotels & Resorts - Customer Service Representative
Windhoek Namibia • 01/2019 - 01/2020
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Responded proactively and positively to rapid change.
Promptly responded to inquiries and requests from prospective customers.
Identified and resolved discrepancies and errors in customer accounts.
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