Regional Manager Quality Assurance
Resume:
Shellie Shanks
Hard worker and always on time.
Anniston, AL 36206
***************@*****.***
Professional Summary
Dedicated and skilled regional manager with 20 years of experience in various roles, including business ownership and operation, assembly line work, simulation technician lead, paramedic simulation technician, USPS mail carrier, and emergency medical technician. Proficient in administrative tasks, critical care, shipping & receiving, hospital experience, recruiting, quality assurance, computer networking, and more. Possess certifications in ACLS, AEMT, CPR, EMT, and BLS. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Independent Contractor
Gladiator marketing-Anniston, AL
February 2022 to Present
My job title here is regional manager.
• I seek to hire a team to carry out the ACP outreach in Alabama.
• To carry out the objective of the ACP project by recruiting, oriienting and coordinating, assisting eligible persons enroll in ACP.
• Identifying opportunities to meet and build relationships with community leaders, institutions, elected officials, clergy, civic organizations, media outlets and other who are known and trusted by the public.
• Establish a plan of work that includes meeting center, schools. Colleges, medical facilities collect data.
• Train
• Supervise
Business Owner and Operator
Poison-Anniston, AL
February 2015 to Present
As a small business owner and operator keeping the dream alive is the focus.
• Plan and organize the day-to-day operation.
• Handling legal and compliance responsibilities.
• Sharing the brand and service with the public
• Meeting with service vendors or product suppliers to facilitate delivery.
• Ensuring outstanding customer service
• Negotiating
• Communication
• General management finance and accounting
• Google and Microsoft office and Excel
Assembly Line Worker
American Honda Motor-Lincoln, AL
February 2019 to June 2022
• Utize engineering knowledge and experience.
• Maintaining a safe and productive work environment.
• Assembling or manufacturing units in a production environment.
• Follow standard operating procedures and problem solving safety, quality, cost and or delivery items.
• Working in an environment that requires PPE to be worn.
• Punctual and dependable attendance
• Work as a team
Simulation Technician lead
Laerdal Medical-New York, NY
August 2015 to October 2019
• Development and maintenance of case scenarios, setup and breakdown guidance.
• Utilization tracking and center managment documentation.
• Research and implementationof new technology.
• Setup and operate, manipulates medical, multimedia, computer and other related equipment used for patient simulation exercises in a nursing and or other allied health courses to create a virtual healthcare setting.
• Use of sim view mobile.
• Supervise
• Train
Paramedic simulation technician
CENTER FOR DOMESTIC PREPAREDNESS-Anniston, AL
March 2015 to December 2018
• Monitor, evaluate, or record training activities or program effectiveness.
• Offer specific training programs to help students maintain or improve job skills.
• Present information using a variety of instructional techniques or formats such as: role playing, simulation, team exercise, group discussions, videos or team lectures.
• Test documented disaster recovery strategies and plans. USPS Mail Carrier
Post Office USPS-Wedowee, AL
March 2012 to August 2015
• Obtain sign receipts for registered, certified and insured mail
• clCollect associated charges and complete any necessary paperwork.
• Deliver mail to residence and business establishment along specific routes by walking and or driving using combination of Satchel's carts and small trucks.
• Return to post office with mail collected from houses business and public mailboxes.
• Turn in all money and receipts collected along mail routes. Emergency Medical Technician - Paramedic
Gadsden Etowah-Gadsden, AL
August 2008 to October 2012
• Provide emergency medical assistance such as CPR or bandaging a wound in a prehospital setting.
• Perform emergency diagnosis and treatment procedures such as: stomach suction, airway management or heart monitoring during ambulance ride
• Transport patients safely in an ambulance
• Provide first aid or life support to patients who are sick or injured.
• Report first aid or life support interventions to doctors nurses or other healthcare staff.
• Document what kind of medical treatment was given to the patient from the moment of arriving to the scene to transferring the patient to the healthcare facility
• Replace and clean all the equipment and supplies.
• Operate equipment such as echocardiograms ( EKGs ) external defibrillators or bag valve mask resuscitations in advance life support environments administered drugs orally or by injections and perform intravenous procedures under physicians direction. Education
Associate in Science
Gadsden State Community College - Gadsden, AL
May 2000 to August 2013
Here I received
• GPA of 3.96
• Microsoft office and Excel
• PALS
• CPR
• EKG
• ACLS
• ALS
• BLS
• Education and training
• Critical thinking
• Active listening
• Active learning
• EVOC
• Judgment and decision making
• Negotiation
• Customer and personal service
• Advanced cardiac life support
Associate in Emergency medicine
Gadsden Community College - Gadsden, AL
January 1999 to December 2008
Skills
• Hand Tools
• Microsoft Excel
• Time Management
• Word
• Maintenance
• Security
• Quality Inspection
• Quality Control
• Assembly
• Mechanical Knowledge
• Quality Assurance
• Manufacturing
• Materials Handling
• Order Picker
• Pallet Jack
• RF Scanner
• Order Picking
• Warehouse Experience
• Shipping & Receiving
• Packaging
• Load & Unload
• Forklift
• Logistics
• Microsoft Office
• EMT Experience
• Disaster Recovery
• Medical Records
• Critical Care Experience
• Data Collection
• Vital Signs
• Triage
• EMR Systems
• Experience Administering Injections
• Nursing
• Medication Administration
• Hospital Experience
• Computer Networking
• Recruiting
Certifications and Licenses
Driver's License
EMT Certification
EMT License
BLS Certification
CPR Certification
ACLS Certification
Paramedic License
Coaching the Emergency Vehicle Operator
NREMT Paramedic
Teaching Certification
AEMT Certification
Medical Technologist
Assessments
Customer service — Proficient
September 2024
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Completed
September 2024
Managing physician schedules and maintaining accurate patient records Full results: Completed
Attention to detail — Completed
September 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Completed
Customer focus & orientation — Proficient
September 2024
Responding to customer situations with sensitivity Full results: Proficient
Work style: Reliability — Proficient
September 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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