Human Resources Executive Assistant
Resume:
Trina D. Holder
************@*****.***
PROFESSIONAL EXPERIENCE
AppleOne/Agile – Delta Airlines – New York/LGA/JFK Airports March 2023 – March 2024 Project Coordinator – Delta IT
• Supported daily operations in two of NYC’s major airports providing IT operations for America’s highest rated airline.
• Supported weekly project construction briefings with inventory and timeline reporting.
• Collaborated with vendors and construction teams within Excel to provide budgets, schedules and technical data required for installations.
• Managed daily and weekly schedules for the internal and contracted staff via both Kronos and Concur programs
• Coordinated and executed daily correspondence via emails and meetings via Outlook
• Assisted the various business units providing IT support and equipment to the departments for new hires and separated employees.
• Facilitated successful operations to ensure passenger information and overall safety in the airport.
• Managed projects that assisted with the completion of construction and renovation of areas in both JFK and LGA facilities. Zolontech/Con Edison – New York/Remote November 2022 - March 2023 Senior Executive Assistant- Project Assistant – EEDM Team
• Assisted in several teams to implement a hybrid network on SAP via Cloud
• Vendor management and accounting via Salesforce and Excel.
• Database management via Oracle and the SharePoint.
• Scheduling workshops and large meetings, including logistics, procurement, arranging AV/technical support when appropriate via various telecommunications platforms: Microsoft Teams; Cisco Meetings and Zoom Meetings.
• Procurement and Process management in the Supply chain TEK Systems/Wyndham Hotels – New York/Remote October 2022 - January 2023 Project Assistant – Wyndham Hotels and Resorts
Short contract – Primary responsibilities to prepare for year-end billing
• Managed SharePoint database and made and adjusted entries in Clarity to maintain monthly and quarterly billing to ensure accuracy for year end billing.
• Procurement and Process management in the Supply chain reports
• Vendor management and calendaring scheduling onboarding training sessions via Outlook
• KYC and Data Qualification reporting
• Assisted with restructuring a Data Management process to qualify the Sales tools. DISYS/Morgan Stanley – New York/Remote March 2022 – May 2022 Senior Executive Assistant- Project Assistant/Liaison – Morgan Stanley at Work.
• Assisted in several teams across the business to clean up and update hardware and software programs and process.
• Liaised with teams to coordinate transitions and fluidity of the business.
• Streamlined the KYC and Data governance processes via the proprietary software.
• SAP real time analytics reporting
• Onboarding and Off-boarding contractors assigned to various projects
• Scheduling workshops and large meetings, including logistics, procurement, arranging AV/technical support when appropriate via various telecommunications platforms: Microsoft Teams; Cisco Meetings and Zoom Meetings Integrated Resources/NYCHHC – NYC Tristate September 2021 – January 2022 Project Manager – Ambulatory and Out Patient Department – EPIC Coordinator
• Maintenance of the electronic patient system in EPIC software order to manage NPIN.
• Primary responsibilities to update and coordinate the current templates in EPIC in order to be more fluid.
• Liaison for the Medical and Administration teams to fine tune the use between both teams in order to have a streamlined process in the database.
• Creating and organizing production reports for inventory and human resources to prepare for the annual auditors
• Creating SAP templates and reports that house patients and medical staff appointments and insurance information (NPIN). ASAP Solutions Group – Summit, NJ May 2021 – August 2021 Project Management Administration
• Providing administrative support manager and team. Including: Managing schedules, meetings, travel arrangements, and expense reports.
• Implementing/organizing/maintaining HR and EEO documents and records.
• Updating invoice tracking for Human Capital and IT procurement.
• Providing backup support to Sr. Executive Assistant to support Executive GM, when EA is out of office.
• Maintain contact/group lists for the team and sending out groups emails as needed. Assisted internal staff and contractors with technical, hardware and software services request via ServiceNow and SAP • Onboard new hires and order office supplies (as needed)
• Ordering catering, setting up/cleaning up catering for meetings.
• Scheduling workshops and large meetings, including logistics, procurement, arranging AV/technical support when appropriate via various telecommunications platforms: Microsoft Teams; Cisco Meetings and Zoom Meetings. Integrated Resources/NYCHHC – NYC Tristate February 2021 – April 2021 Project Assistant – Pharmacy Department – (Short Contract)
• Primary responsibilities to reorganize and update the Policies and Procedures in preparation for upcoming Joint Commission inspection Clean up the filing system that was previously in place before EPIC
• Creating and organizing production reports for inventory and human resources to prepare for the annual auditors
• Human resources – to assist and train an incoming new hire – Office Coordinator – on additional Hiring and Interview onboarding and offboarding processes and procedures and ensuring all documents and Licenses were accurate and updated, including covid 19 vaccinations. Collabera Consulting/HSBC Bank - New York, NY February 2019 – February 2020 Project Management Assistant – Commercial Banking and Business Analytics Supporting Two (2) Managing Directors within CMB/MMFS and Two (2) Managing Directors Two (2) Sr. Business Managers handling travel, expenses and special projects
• Special projects liaison with the Human resources team for these teams working on Diversity and Inclusion programs Commercial banking Mergers and Acquisitions
• Due Diligence managing KYC and business retention in Salesforce
• Special Events planning: Coordinating Logistics for several events; Appreciation, Commemorative and Acknowledgement programs
• Developing a few new programs due to the expansion of each team to increase business and develop better customer relationships in bothclient and business to business.
• Assisted internal staff and contractors with procurement of technical hardware and software services request via ServiceNow Liaise with the Business Analytics teams in client and business development. Aptask Staffing/UBS Weehawken, NJ October 2018 – January 2019 Executive Administrative Assistant – Wealth Management (Short contract) Supported Two (2) Managing Directors and One (1) Director
• Handled general administrative, calendaring, travel and expenses
• Scheduled daily and weekly domestic meetings
• Modified and redesigned PowerPoint presentations and managed Excel spreadsheets. Icon Staffing/Deutsche Bank New York, NY July 2018 – September 2018 Executive Administrative Assistant - Global Compliance (Short contract)
• Supported Two (2) Managing Directors and Three (3) Directors handling general administrative, calendaring, travel and expenses
• Scheduled and supported weekly international (3 different time zones) and domestic meetings
• Liaison for the video and audio conference with Europe and Asia.
• Created, modified and redesigned PowerPoint presentations, organization charts and managed Excel spreadsheets via V-Look-Up• Created P.O's and S.O.Ws for human resources and office supplies IOS Staffing/OHS Jude Construction New York, NY May 2018 - June 2018 Project Admin (Construction/Engineering) (Short term project)
• Supported Two (2) Vice Presidents and a Project Manager (Safety and Quality) updating white paper on construction procedures manual for OSHA/Government regulations
• Updated Safety and Inspection logs
SysteMart/Guggenheim Partners New York, NY July 2017 – May 2018 Project Management Assistant and Administrative Support – Office of Diversity and Inclusion
• Tracked and managed event calendars and budgets for 2017
• Managed the Senior Director and two Vice Presidents calendars and T& E
• Coordinated monthly and weekly events and conferences
• Coordinated daily calendars and meetings
• Liaised with various teams in the company to schedule different events Collabera/XL Catlin New York, NY March 2017 – July 2017 Underwriting Assistant
Policy and Endorsements
• Provided support and assistance to underwriting staff: general administrative: Travel and Expenses, Calendaring.
• Human capital KYC and Due Diligence in mergers and acquisition of smaller firms when Underwriting firm takes control.
• Collected data for and organizing reports, performed administrative duties regarding new and renewal accounts, and any other tasks assigned by senior underwriters and department heads InSight Global /Con Edison New York, NY September 2016 – January 2017 Project Management Assistant
• Worked with the Utility to update business plan documents and process workflows via MS Word and Visio
• Conducted workshops and testing sessions to ensure request could work
• Assisted with the managed risk and opportunity mitigation actions
• Converted processes documented on paper along with updates from the workshops and uploading them to Visio
• Liaised with various teams in the utility to modify and update the changes discussed in the workshops US Tech Solutions /HSBC New York, NY May 2016 – September 2016 Project – Conversion & Retention and Legal Admin
• Supported 5 legal attorneys with general duties and some paralegal documents
• Worked on converting the legal department retention data: managed conversion database that would secure the historical data of the legalteam and determined the best investigative and analytics approach and composed and prepared suspicious activity reports (SARs)
• Analyzed new/prospective clients including Enhanced Due Diligence synthesized finding and assessed risk levels, prepared KYC Due Diligence profiles on a wide range of entity types (Trusts, LLC's, Partnerships, and Corporations)
• Customer Insight and Identification Process as it pertains to corporations and individual client
• Audited processes, practices and documents in preparation of investigations for AML
• Researched and verified the parties involved in suspicious transactions against various database, Dunn & Bradstreet, OFAC, World-check and Internet searches
KForce /National 9/11 Memorial & Museum New York, NY January 2015 – May 2016 Executive Admin – COO and EVP of Operations
• Administrative functions for the COO and EVP of Operations and various members of the Operations team
• Handled travel logistics, hotel reservations, prepare detailed itineraries, and calendar management via AMEX
• Assisted with various project management and special events teams providing Ad Hoc and heavy calendaring and busy daily meetings adjustments
• Monthly and Bi-weekly procurement and accounting of Office and Business Expenses for Non-For-Profit Budgeting
• Developed and maintain excellent vendor and client relationships, and as a liaison for the Memorial Museum and the Vendor Service Providers support
ConTech IT Systems / Oliver Wyman New York, NY December 2014 – January 2015 Admin - IT Project Analysis
• Supported the IT department with database entry and data management via CRM software
• Addressing any discrepancies between Client PPM data and data included in the master project spreadsheet
• Maintaining and ensuring accuracy of Client PPM project records in accordance with updates received
• Inputting projects requests into Client PPM as they are submitted by non-ITS functions and ensured any changes made by Governance to master project spreadsheet and ad hoc reports based on project portfolio data and emailing to respective project managers
• Process of the conversion from Sieble to CRM data management Starpoint Staffing / Guardian Life Insurance New York, NY May 2014- December 2014 Administrative Assistant Temp/IT Compliance Group
• Supported the CIO and 5 VP’s and served as a Business Analysis to the Human Resources & Finance teams as well
• Prepared and coordinated procurement and marketing expenses for Human Capital via E-Pro, KYC with calendaring and travel preparation
• Evaluate business activities to assess compliance risk in AML processes
• Assist with administrative/technical functions (telephone contact with states requesting extension), handled travel logistics, hotel reservations, prepare detailed itineraries, and calendar management via Concur
• Assisted the analysts in processing Compliance Risk Assessments to ensure network capability to prevent risk contact points, identify the specific policy, procedure, work instruction, or any other control that applies.
• Managed conversion database that would secure the historical data of the legal team and determined the best investigative and analytics approach.
• Composed and prepared suspicious activity reports (SARs) and prepared KYC Due Diligence profiles on a wide range of entity types (Trusts, LLC's, Partnerships and Corporations)
• Perform Ad Hoc administrative duties and entered complaint data and forward for further processing Additional employment information provided upon request. EDUCATION
• HOWARD UNIVERSITY 2021 – incomplete – Still pursuing College of Business
Business Marketing
• HOWARD UNIVERSITY 1992 - incomplete - Still pursuing College of Fine Arts Fashion Design and
Business Marketing
• High School of Fashion Industries 1988 to 1991
General Studies
General High school with speciality in Costume Design
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