Customer Service Food Safety

SKILLS

EXPERIENCE

Wisqueili Estevez Ramírez

914-***-**** ******************@*****.***

Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.

Responsible student with good judgment, time management, and a exible schedule. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

• Customer service • Problem-solving abilities

• Stress management • Organizational skills

• Food safety regulations • Time management

• Product stocking • Inventory management

• Cleanliness maintenance • Team collaboration

• Menu memorization

MINI BAR ATTENDANT

Virgin hotel

Manhattan, NY

July 2023 - October 2024

• Displayed strong organizational skills while managing multiple tasks simultaneously.

• Provided guidance on wine pairings for menu items upon request from customers.

• Managed cash oat responsibly, ensuring that all transactions are accurate and balanced at the end of each shift.

• Maintained a well-stocked bar, ensuring that all items were properly stored and rotated.

• Consistently provided friendly service with a positive attitude towards customers.

• Maintained professional appearance at all times while adhering to company dress code policies.

• Ensured compliance with health and safety regulations by regularly cleaning work area and equipment.

• Cleaned and returned rooms to occupant-ready status for prompt turnover.

• Delivered items to guests in timely, courteous, and professional manner.

• Disinfected equipment and supplies with germicides or steam-operated sterilizers. SUPERVISOR

Virgin

Manhattan, NY

October 2023 - October 2024

• Trained new employees on company policies, procedures and work ethics. Supervised and coordinated activities of sta f to ensure compliance with established policies, procedures, and standards.

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• Delegated tasks to team members according to individual strengths.

• Communicated employee, customer and workplace needs to managers. EDUCATION

• Inspected work environment for health and safety hazards and reported ndings to manager.

• Monitored work ow processes to ensure accuracy and timeliness of deliverables.

• Received product deliveries and moved materials to designated workplace locations. BROKER ASSISTANT

Estevez&Almonte brokerage

Bronx, NY

January 2023 - June 2023

Prepared compliance documentation related to transactions including trade con rmations, prospectuses or subscription agreements.

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Assisted brokers with the preparation of presentations, reports, letters and other documents related to their job responsibilities.

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Developed strong working relationships with clients by providing them with personalized attention and support throughout their interactions with the company.

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• Organized and coordinated meetings between brokers and clients as well as internal sta f members.

• Maintained accurate records of client transactions, including account information and documents. Provided excellent customer service to clients, responding promptly to inquiries and resolving any issues in a timely manner.

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AIRBNB CLEANER

Airbnb cleaner

Palenville, NY

July 2021 - December 2022

• Met deadlines while maintaining high-quality deliverables.

• Committed to delivering excellent customer service while working in a fast-paced environment.

• Worked with coworkers to complete tasks.

• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.

• Responded quickly to meet customer needs and resolve problems.

• Focused on learning new skills and staying updated with industry changes. DAYCARE ASSISTANT

Sunshine daycare

Palenville, NY

July 2022 - December 2022

• Maintained awareness and supervision of children's needs to maximize physical health and safety.

• Helped children explore world, improve motor skills, and grow vocabulary.

• Created organized classroom that encouraged children to create, explore, and make decisions with con dence.

• Kept classrooms clean by sterilizing and disinfecting toys and surfaces.

• Incorporated music into daily routines to create a fun learning atmosphere.

• Instructed children in age-appropriate games and activities.

• Assisted in providing a safe and nurturing environment for children of varying ages.

• Assisted with potty training toddlers as needed.

• Organized small groups of children while transitioning to and from outdoor play.

• Communicated with children's parents about daily activities and behaviors.

• Communicated any observed or suspected abuse of a child to a supervisor immediately.

• Organized and implemented daily educational activities for the children. HIGH SCHOOL DIPLOMA

Catskill high school, Catskill, NY

Jun 2022

CERTIFICATIONS

• Notary public

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