Data Management Change

KATHERINE WASMUND

Las Vegas, Nevada ***** • *******@*****.*** • +1-206-***-****

PROFESSIONAL EXPERIENCE Yes, hire

Wynn Resorts / WSI WynnBET Las Vegas NV

Director PMO and VMO 2021-2023

Led audit and reorganization of PMO processes to attain improvements in business defined metrices including On Time Delivery.

Designed and selected tools for implementing Best In Class processes.

Managed mixed teams of independent contractors and full-time employees dedicated to BOH, FOH, IT Sec, IT Ops, AppSupport, data management and content strategy; improved employee retention by 87%

Maintained a 90%+ rating on internal customer satisfaction surveys from stakeholders across verticals.

Developed and implemented multi-channel governance training plans for existing product and program teams.

Product – Responsible and Accountable implementer and auditor of WSI gaming products, including but not limited to SOX, Security Investigation by Federal Authorities, GLI33B, GLI19 as well as process improvements related to audits.

Conducted the Annual Review and Knowledge share of proposed projects and products including the process adjustments identified.

Program/Project – Oversight of launch of WSI New States and inclusion into the enterprise portfolio

oMobile, Retail, Digital

Invited to host Tech Summit’s in the Gambling space as well as participating in the annual Cybersecurity leadership conference hosted by a known federal agency.

Change Management –Advocated and assisted teams with development and implementation of the new CAB process for software development and delivery to production.

Agile - Integrated the developed SDLC trains into the PMO governance processes with the company’s’ in house development team of FE and BE engineers resulting in release rate improvements of 10%.

Managed Intake through Delivery, responding to and supporting the Product team’s information requests into how users interact with our new systems and processes.

BOYD GAMING LAS VEGAS, NV SEPTEMBER 2019 – MAY 2020

Manager II Corporate IT PMO

Developed, implemented, and deployed best practice for enterprise solution of ATI product.

Leveraged the teams to keep developing efficient Ways of Working a new organizational model.

Led and managed the overall transformation roadmap.

Facilitated Procurement and industry mastery within the team.

Managed stakeholder engagement, collaboration of teams, and governance of Internal Controls for product delivery.

Managed vendor relations, SOW’s, and KPI’s for successful implementation across the enterprise programs.

Removed existing barriers to entry for Oasis 360/OneLink and Speed Media.

Identified and implemented solutions for Signage upgrades across all retail spaces including the Racetracks, Casinos, Hotels, and Sportsbooks.

CAESARS ENTERTAINMENT LAS VEGAS, NV JANUARY 2018 – SEPTEMBER 2019

Sr. Program & Project Manager – Corporate IT PMO (Contract)

Successfully scoped requirements, internal and external labor, hardware/software procurement and vendor engagements.

Partnered with the Business to plan, deliver, and support the Table Games Multi Level Progressive Games across the enterprise.

Successfully delivered new Operator Wide Area Progressive technology (OWAP) for city wide jackpot linkage across the enterprise where state model was not implemented.

Successfully delivered new Operator Wide Area Progressive technology (OWAP) for statewide connectivity in Mississippi, Louisiana, and Nevada.

Jurisdictional Regulatory and Internal Controls oversight across the enterprise.

Deploy VM Host High Availability across the enterprise.

Deploy Windows 2016 upgrades for OWAP, SQL application, and APP servers across the enterprise.

FIRST AMERICAN FINANCIAL SVCS. SANTA ANA, CA JANUARY 2003 – NOVEMBER 2014

Global Program Manager, Corporate IT

Plan, build, implement, and manage FAST proprietary software program across multiple verticals and continents.

Accountable for regional SOX audits and regulatory compliance in the mortgage verticals.

Led change management, quality control and the execution of proprietary software.

Achieved KPI requirements at each point of measure.

Laison and influencer with regional and national executive leadership.

Cultivated Stakeholder relationships resulting in trust and better decisions more quickly.

Secondary responsibilities included managing the Trainer of Trainers in each region.

FIRST AMERICAN TITLE COMPANY SEATTLE, WA 6 YEARS

Northwest Business IT Division Manager

Managed and directed international teams (India, PI, DR, USA, Mexico) to provide all deliverables and support in a timely manner.

Gathered business requirements and provided recommended technologies as well as milestones needed to achieve project goals.

Main responsibilities included managing several concurrent projects that delivered hardware and software.

Ensured customer satisfaction as well as receiving appropriate signatures and approvals.

Specific project reports were prepared for team members, stakeholders, and C management.

FIRST AMERICAN TITLE INSURANCE CO. BOISE, ID 1 YEARS

BA, SME, Trainer, Process Manager

Principal function included supporting current systems and databases of proprietary application(s) and processes for the FAST system.

Develop and document technical requirements of division projects/products.

Provided recommendations on technologies to use to reduce overall cost and improve efficiency.

Developed, Implemented and Maintained new offshore process for companywide core competency product.

Collaborated with the developers, UX teams and subject matter experts to establish the technical vision and analyzed tradeoffs between usability and performance needs.

TRAINING

Certified Scrum Master

PMP Trained PMBOK 5 and 6 (2014)

OCM Trained (2014)

Customer Satisfaction Measurement and Management Expert (1991 – ASQ)

EDUCATION

Boise state university Boise, Idaho USA

Computer Information Systems; 3.01 1993-1996

●Selected to design and implement the first Micron Online Classroom

●Developed and co-instructed online training sessions as a non prof revenue stream for the IT department.

●Certifications: Nevada Gaming Control Board; Certified SCRUM Master, PMIPMP 5.0

KATHERINE WASMUND

Las Vegas, Nevada 89123 • *******@*****.*** • +1-206-***-****

Cover letter

With over 30 years of professional experience in process management within highly regulated industries, I am adept at driving collaboration and influence as an expert in the field. My extensive background equips me with a thorough understanding of the unique challenges and opportunities present in meeting regulatory requirements across various sectors, including gaming, financial services, and compliance.

I possess exceptional skills in time management, document management, and change management, all of which are crucial in navigating the complexities of regulated industries. Throughout my leadership roles in Project Management Offices (Pmo), I have prioritized the development and maintenance of effective relationships within the organization and with regulatory bodies.

By implementing best-in-class Pmo services tailored to align with business objectives, I have consistently delivered superior results from demand to product/service delivery. I am dedicated to upholding the highest standards of processes to measure and support the desired business outcomes effectively.

Thank you,

Katherine

KATHERINE WASMUND

Las Vegas, Nevada 89123 • *******@*****.*** • +1-206-***-****

Contact this candidate