Human Resources Resource
Resume:
Lana Rennaker-Fernandez
Director of Human Resources Consultant
****.********.*********@*****.*** • 303-***-****
LinkedIn • Thornton, Colorado, US
Strategic, analytical, and dynamic HR leader with a proven track record as a Human Resources Director adept at fostering connections across diverse individuals.
Adept at seamlessly outsourcing HR services to companies and personally spearheading hands-on recruiting endeavors across various positions. Experienced in consulting on HR strategies and demonstrating a keen understanding of the pivotal role culture plays in organizational success. Skilled in implementing data-driven HR solutions to enhance decision-making processes and elevate employee engagement. Ability to seamlessly integrate HR initiatives with organizational goals, emphasizing the critical role of a positive workplace culture in driving long-term success.
Areas of Expertise
● Human Resource Management
● Employee Relations
● Regulatory Compliance
● Recruitment Process
● Corporate Culture
● HR Consultation
● Payroll Processing
● Employee Engagement
● Training and Development
● Strategic Planning
● Benefits Management
● Complex Problem Resolution
Professional Experience
Alliance Insurance Group
Director of Human Resources Consultant
January 2022 — Present
Streamlined the entire recruitment process, from interviewing to hiring, for varied positions, ensuring the seamless integration of new hires into the company. Fostered employee engagement by providing subject matter expertise, counselling, and making crucial decisions. Managed complex employee relation issues and conducted investigations into legal impact, EEO issues, and harassment, providing recommendations accordingly. Devised HR initiatives and programs, and formulated company policies, ensuring full compliance with all federal, state, and local laws governing employment. Administered a comprehensive suite of HR programs, including payroll, benefits, leave, disciplinary matters, disputes and investigations, performance and talent management, productivity, recognition, and morale.
●Ensured the accuracy of payroll processing for all employees and verified the correctness of deductions and benefits.
●Administered internal benefits for employees and presented yearly benefits, providing a comprehensive understanding of the benefits package to the employees.
●Collaborated with senior leadership to align the company's goals and strategy related to staffing, recruiting, and retention.
●Tracked PTO and calculated accruals for each pay period, ensuring efficient workforce management.
Day Larsen Pedersen Insurance
Human Resources Manager Payroll & Benefits
2018 — 2022
Directed human resources initiatives and programs ensuring compliance with all federal, state, and local laws governing employment. Managed complex employee relations issues, conducted investigations with legal impact and provided counsel on employee engagement. Led the recruitment, hiring, and interviewing process for various positions, preparing annual performance reviews and six-month goal reviews with ongoing coaching. Developed and tracked compliance courses for employees and maintained their licenses and continuing education credits. Streamlined payroll processing for all employees and verified the accuracy of deductions and benefits.
●Onboarded and trained new employees, enhancing their understanding of company policies and procedures.
●Strengthened employee benefits by providing a detailed analysis for renewal of company benefits.
●Implemented effective human resource initiatives and programs, improving overall HR operations.
●Conducted comprehensive employee relations investigations, mitigating potential legal impacts.
Intrepid Insurance
Benefit Consultant
2017 — 2018
Analyzed client benefit needs, offering tailored solutions and facilitating effective communication between clients and insurance providers. Conducted comprehensive benefit plan reviews, ensuring compliance with regulations and optimizing cost-effectiveness. Implemented and managed benefit programs, resolving client inquiries and issues promptly.
●Delivered consultation services to 250 clients on company benefits, enhancing their understanding and utilization of the benefits.
●Regularly communicated with employees, educating them about their benefits and ensuring their needs were met.
●Successfully provided a detailed analysis for the renewal of company benefits, ensuring the best possible options for the company and its employees.
Day Larsen Pedersen Insurance
Benefits Account Manager Personal Lines
2015 — 2017
Discussed and tailored benefit options for companies and prospects to align with their specific needs. Maintained client retention through ongoing communication and dedicated customer service. Collaborated with carriers to negotiate optimal plans for both small and large businesses. Educated employers on Affordable Care Act regulations. Ensured ERISA law compliance for clients, preventing audit penalties.
●Facilitated communication between Human Resources and employees, playing a key role in educating staff on comprehending their benefit packages.
●Successfully solicited and sold insurance products for personal lines (Home and Auto) to existing clients.
●Contributed to various human resource functions, including benefits administration, onboarding processes for new hires, and the development of employee handbooks.
Black Knight Financial Services
Service Link Associate
2014 — 2015
Analyzed and processed customer service requests, ensuring accurate and timely resolution of issues. Conducted thorough research to address client inquiries, maintaining a high standard of professionalism. Collaborated with cross-functional teams to streamline service delivery and improve overall customer satisfaction.
●Responded to calls concerning inspections and property preservation for foreclosed homes, demonstrating proficiency in addressing client inquiries.
●Managed and facilitated access requests for internal systems from mortgage companies, ensuring seamless operational processes.
●Conducted thorough reviews of property history, exhibiting a discerning approach to determine the appropriate course of action for inspections.
Additional Experience
●Benefits Account Executive Olson and Olson
●Benefits Account Executive CBIZ Insurance
●Account Manager ISU Insurance Services of Colorado
●Coordinator / Office Manager Colonial Voluntary Insurance
●Accounts Payable and Treasury Associate / Internal Human Resources Associate, Benefits/Property Casualty Insurance Assistant, Assistant to Sr. Vice President Marsh USA / Marsh Advantage America (Seabury & Smith)
●Shareholder Accounting Assistant Supervisor, Company Wide Trainer, Cash Management Associate Oppenheimer Mutual Funds
Education
●Master of Science in Human Resource Management and Leadership Regis University
●Bachelor of Arts in Law and Society University of Denver
Licences & Certifications
●Strategic Human Resource Certificate - 2017
●Leadership Certificate – 2012
●Protocol Leadership and Development Business Strategies Program
●Strategic Human Resource 12/15/2017 GPA 4.0 Regis University
●Active Life & Health 9/3/2002 State of Colorado License #145775
●Active Property Casualty 2015 State of Colorado License #145775
●Leadership – 11/17/2012 University of Denver
●Volunteer C.A.S.A Child Advocate 06/05/2014
●Thornton Police Citizens Academy 12/4/2014
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