Sales Representative Business Growth

********@*****.*** 714-***-**** Huntington Beach, CA 92646

PROFESSIONAL SUMMARY

Experienced Sales Representative with a proven track record of success in both B2B and B2C sales across diverse industries. Consistently exceeding sales goals, this professional has shown an aptitude for business growth and territory expansion. Proficient in operational management, adept at fostering and maintaining customer relationships to drive continuous business growth.

WORK HISTORY

Fire Life Safety Consultant Health Care Facilities. Huntington Beach, CA

Johnson Controls Fire Protection 08/2024 - Current Freelance Business Consultant. Tustin, CA

FYDI Global 10/2023 - 04/2024

SKILLS

EDUCATION

Goldenwest College

Huntington Beach, CA

A.A: Process

Evaluating and upselling to new and existing clients fire protection systems for efficiency and reliability, recommending upgrades or replacements at a rate of 10-15% above quota.

●

Bolstered client confidence in their ability to handle emergencies through ongoing support and consultation services.

●

Identified vulnerabilities in fire systems, recommending improvements to prevent unauthorized access or breaches.

●

Established solid relationships with industry professionals, expanding professional network and fostering collaboration opportunities.

●

Working to increase client satisfaction by consistently delivering high-quality work within established deadlines and budgets to achieve and exceed sales quota

●

Continuously improved personal expertise in life safety consulting by attending relevant conferences, workshops, and training sessions.

●

Introduced new methods, practices, and procedures to 20+ employees that ensured proper customer relations and improve response times.

●

Led restructuring of organization internal processes, resulting in improved performance.

●

Implemented improvements to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow by 10% monthly.

●

Optimized customer experience by delivering superior services and effectively troubleshooting issues.

●

Evaluated staff of over 20 employee's performance and provided coaching to address inefficiencies.

●

Consultative Selling

Techniques

●

● Long Sales Cycle Selling

● Social Media Marketing

● Solution Selling

Superb organization and

attention to detail.

●

Adept at balancing multiple

projects simultaneously in

high-energy, fast-paced

environments, while

consistently meeting all time

deadlines and quality

requirements.

●

● Product Development skills

Works well independently and

as a team player

●

Skilled in Interviewing, hiring,

training, motivating, advising,

monitoring, evaluating,

scheduling and counseling

sales staff and co-workers

●

Dale Crowe

Business Development Representative. Fairfield, NJ Atlantis Partners 01/2023 - 06/2023

Account Executive. Corona, CA

Premier Mounts 05/2010 - 06/2020

Account Manager. Irvine, CA

Roex, Inc. 03/2001 - 02/2010

Edison High School

Huntington Beach, CA

06/1987

Diploma: General Studies

CERTIFICATIONS

DSCE Certified (Digital Signage

Certified Expert)

Helped meet changing demands by recommending improvements to business systems or procedures.

●

Developed business strategies by conducting comprehensive market research and competitor analysis.

●

Increased client satisfaction by implementing tailored solutions for their unique business needs.

●

Increased client base over 10% through identifying potential customers and initiating strategic outreach.

●

● Developed business pipeline using cold and warm techniques. Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.

●

Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.

●

● Oversee all aspects of account/customer relationships Maintain and record all activity in CRM logging 50+ calls and emails daily.

●

Build compelling reputation for being the best Audio Visual and IT technology installation labor force

●

Developed working knowledge of A/V systems and installation best practices

●

Managed needs of over 100 customers at once using strong prioritization, organization, and multitasking abilities.

●

Prospected new clientele through networking, cold calling, trade shows and referrals

●

Built and strengthened relationships with new and existing accounts to drive revenue growth.

●

Strengthened customer relationships with proactive and collaborative approach to managing needs.

●

Managed sales cycle from first contact to established customer sale and maintained solid customer base.

●

Recorded and maintained sales prospect and sales data within customer relationship management system.

●

Stayed up to date on changing industry and product standards and trends related to accounts.

●

Used targeted questioning strategies to discover insight on prospect needs and requirements.

●

Presented product concepts and offerings to clients based on established specifications and preferences.

●

Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.

●

Contributed to annual revenue goals by selling new services and developing new accounts and managed an account base of over 100

●

Host. Anaheim, CA.

Disneyland 06/1987 - 09/1989

clients

Listened attentively to client feedback and worked with product development team to introduce new services.

●

Educated clients on new products and services and updated account information to maintain high standards of client service.

●

● Attractions Host ensuring quest safety and pleasant experiences. Responsible for learning and maintaining a working knowledge of 8 rides in Fantasyland area.

●

Contact this candidate