Administrative Assistant Client Services
Resume:
ASHLEY L. LOWERY
*** **** **., ***** ****, GA ***80
***************@*****.***
PROFESSIONAL EXPERIENCE
K + M FLOORS INC. - DOUGLASVILLE, GA - MAY 2024 – DEC 2024
Client Services
Manages sales representatives and subcontractor calendars.
Schedules flooring and installation appointments.
Screens incoming calls and correspondence and responds independently when possible.
Processes weekly payroll.
Assist in ordering material for every job.
Creates invoices, receive and input deposits into Quickbooks.
EMPIRE DISTRIBUTORS - AUSTELL, GA - JUL 2021 – MAY 2024
Administrative Assistant
Manages supervisor's calendar and independently schedules appointments.
Screens incoming calls and correspondence and responds independently when possible.
Processes commissions bi-weekly.
Processes bill backs for month end close.
Prepares memorandums outlining and explaining administrative procedures and policies to supervisory workers, and monitors compliance.
Processes expense reports and check requests for Sales Department.
Directs preparation of records such as agenda, notices, minutes, and resolutions for corporate meetings.
Acts as custodian of corporate documents and records.
Prepares Diver reports for Manager, DMs and sales reps. Processes expense reports and incentives.
Assists suppliers and managers in the process of requesting and picking up samples for meetings.
Manage operations reporting and tracking logs, routing requests and return order tracking.
Creates and maintains database and spreadsheet files.
Runs various reports for suppliers and Empire Management and delivers as scheduled.
CUSTOM BUILDING PRODUCTS – LITHIA SPRINGS, GA - OCT 2018 – OCT 2020
Administrative Assistant
●Offer administrative support to traffic/transportation department
●Perform receptionist duties
●Collect data and prepare required ad hoc reports via Excel
●Record issues and address with carriers for resolution as required
●Assist with online inquiries and data integrity
●Input/print Home Depot online orders and invoicing via Chub (300+ daily)
●File paperwork used in daily processing
●Assist Plant Manager
●Maintain SOP’s, vendor business license and insurance
VETERANS OIL – AUSTELL, GA - JULY 2017 – JULY 2018
Administrative Office Assistant
●Organized office and assist associates to optimize office and workflow procedures
●Sorted and distributed communications in a timely manner
●Created and updated records ensuring accuracy and validity of information
●Scheduled and planned meetings and appointments
●Monitored level of supplies and handle shortages
●Resolved office-related malfunctions and respond to requests or issues
●Coordinated with other departments to ensure compliance with established policies
●Maintained trusting relationships with suppliers, customers, and colleagues
●Performed receptionist duties when needed
BIKE ALERT - INC. – LITHIA SPRINGS, GA - FEB 2007 – JUNE 2017
Senior Administrative Assistant
●Input all purchase orders received from customers on a daily basis and incorporate items from previous back orders if stock is available
●Answered phones and directed calls as appropriate
●Provided information to customers on order status, inventory levels/availability, and general assistance on product information
●Prepared credit memos for assigned customers
●Produced and distributed customer statements
●Reviewed assigned customer statements monthly and refer past due accounts to Bookkeeper
●Filed paperwork associated with order processing
●Provided accounts payable support and assistance to Bookkeeper as required
●Produced spreadsheets and documents and labels as requested
EDUCATION
WEST CENTRAL TECHNICAL COLLEGE, CARROLLTON, GA
Administrative Office Technology - Feb 2005 – May 2006
VILLA RICA HIGH SCHOOL -VILLA RICA, GA
High School Diploma - Aug 2000 - May 2004
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