Human Resources Manager

Tracy A. Fehlman

Easton, PA ***** 484-***-**** *************@*****.***

SENIOR HUMAN RESOURCES MANAGER

Highly skilled and dedicated Human Resources Professional with diverse background in HR and payroll / HRIS processes in retail distribution, automation retail, and food manufacturing environments. Experienced overseeing Human Resources at automation sites and high revenue retail sites utilizing high-level of knowledge in retail operations and retail automation. Accustomed to managing multiple sites, totaling 1K+ employees, using proactive approach to understanding what is needed to move business forward. Valued for being an established business partner and problem solver with high attention to detail and ability to easily navigate through organization on a professional level. Quick learner of systems and can adapt to any HRIS, performance, and payroll system. Ability to work remotely and in multi-site, district, and regional locations as well as in diverse and new roles.

CAREER ACHIEVEMENTS

• Participated in full scale acquisitions of a large global company as well as smaller family-owned business and served as a role model for HR on policy processes and direction.

• Completed HR startup of 2 fully automated retail sites in Mountville, PA and Plainville, CT (ongoing).

• Promoted to Senior Manager for the retail region, partnering with 3 directors to improve site turnover and engagement strategies as well as strategic thinking on improvement plans for struggling sites with high turnover. Shared best practices and out of the box ideas on retention across the retail team while creating an inclusive culture.

• Served on multiple committees on projects to develop a Positive Associate Engagement Playbook for all US locations to increase engagement and recognition activities, with two of sites serving as test sites in the playbook.

• Built business case on moving from biweekly to weekly pay for hourly employees, then tested case and received excellent results on turnover.

• Designed and implemented 5 core value HR round table project, an interactive project that worked on participation with regards to large groups for feedback on basic policy, communication, leadership, and employee equity.

• Serve on a committee to construct and roll out Leader Standard Work process. KEY SKILLS

Human Resources Management HR Process Improvement Bargaining Agreements HRIS Employee and Labor Relations / Avoidance Retail Logistics and Operations Relationship Building PROFESSIONAL EXPERIENCE

Americold Logistics 2014 - Present

Senior Human Resources Manager - Retail Region and Automation Region Manage all Human Resource functions for multiple sites, both union and nonunion, with 900+ employees for a global leader in supply chain solutions and logistics.

• Focus on partnering with location general managers and directors to reduce turnover and retain employees while understanding labor-intensive roles that retail locations require and build strong relationships with leadership teams.

• Deliver on core values, employee relations, recruiting support, roundtables, associate engagement, conflict resolution, investigations, FMLA, discipline, and terminations and partner with multiple leadership teams within East, West, and Central regions of organization.

• Develop and maintain full knowledge of payroll processes and procedures as well as recruiting processes.

• Manage team of 3 generalists that support 3 of the largest revenue generating sites in North America while continuing to be available for assistance from all levels of the organization.

• Deliver service excellence consistently as a high performer / high potential manager. Tracy A. Fehlman *************@*****.*** Page 2

Kraft Foods International, Fogelsville, PA 2012 - 2014 Human Resource Manager

Managed 13 security guards and oversaw schedules, performance reviews, employee relations, investigations, payroll, and time and attendance via Kronos.

• Coordinated off-site hiring events as well as employee annual reviews and team management activities.

• Organized community events with relation to volunteers from Kraft Foods employees. Northampton County, Pennsylvania Court of Common Pleas 2006 - 2012 Case Worker

Functioned as judge (court) appointed case worker for the Domestic Relations Section of the court and handled caseloads with approximately 500 plaintiffs.

• Completed classes for statewide PACES systems and managed various other systems within confines of the court while developing knowledge of family court laws and implementation per state guidelines.

• Issued warrants and served notices of hearing and modifications to inmates.

• Counseled defendants on rights and responsibilities as well as maintained relationships with law enforcement officials. PROFESSIONAL MEMBERSHIPS

SHRM

TECHNICAL SKILLS

PACES PeopleSoft ADP Unemployment Kronos Peerless ICIMS Success Factors E-Verify Concur Microsoft Office Oracle

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