Office Manager Entry Level

Traci Scott

Administrator Healthcare Management Leadership

Jacksonville, FL Phone: 904-***-**** Email: *******************@*****.*** Professional Summary

• 15 years of Healthcare experience in combination of management, ambulatory services, and nursing.

• Seeking a position as a hospital Administrator for Ambulatory services to collaborate within the organization to foster an environment of learning and growth

• Created and lead entry level health care courses for CNA, HHA, and CPR etc. (10 Students per class) Skills and Abilities

Management Recruiting Staffing Payroll Budgeting PeopleSoft HR Rapport Clinic Operations Inventory Control Safety PPE Eligibility CPT/ICD9 Coding Customer Service Communication Conflict Resolution Accounting Billing/Collections Experience

Office Manager, UF Health Jacksonville, Jacksonville, FL Current

· Improve clinic efficiency and quality increased visited completed

· Ensure that the clinic complies with all laws and regulations in ambulatory setting

· Manage patient fees and billing

· Balanced clinic finances utilizing Epic Cash Draw

· Manage 6 clinical staff / Correspond with 15 Physicians Clinical Supervisor, UF Health Jacksonville, Jacksonville, FL 06/2021 -11/2022

· Developed work schedules for staff and physicians

· Trained staff members / Conducted performance appraisals

· Communicated with physicians and clinicians

· Managed 3 clinical staff / Corresponded with 6 Physicians

· Supervised Resident Clinic of 16

Employee Health Specialist, UF Health Jacksonville, Jacksonville, FL 10/2020 – 06/2021

· Oversaw new hire wellness screening up to 25 per day

· Initiated worker compensation claims

· Supervised 3 Medical Assistants

Charge Nurse, Brooks Rehabilitation, Jacksonville, FL 04/2015 – 04/2022

· Developed health promotion, counseling and education for 10 - 15 patients

· Provided guidance and support to staff assigned 4 CNA

· Observed 10 patients and reported concerns to an RN or physician on duty Page 2

Charge Nurse, Signature Healthcare of Jacksonville, Jacksonville, FL 07/2014 – 02/2022

· Assessed and identified patients' needs of 30

· Implement and monitored patient's medical plan and treatment

· Recorded details and symptoms of patient medical history and current health Charge Nurse, Jacksonville Nursing and Rehabilitation, Jacksonville, FL 08/2012 – 10/2014

· Ensured that patient care adheres to company policies and standards

· Administered medications and other personalized interventions for 30 patients Education

A.S., OFFICE ADMINISTRATION

Florida State College of Jacksonville May 2023

LICENSED PRACTICAL NURSE

Concorde Career Institute September 2013

BLS INSTRUCTOR

American Heart Association Exp. 2023

Professional Organizations

Current member of National Society of Leadership and Success Community Outreach

Supported Living Coach / help individuals with disabilities to maintain goals they have set to live independently

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