Quality Assurance Qa Analyst

LALA SANDERS

408-***-**** UNITED STATES

***********@*****.***

https://www.linkedin.com/in/lala-sanders-5653b072

SUMMARY

Quality Assurance Engineer

Over 5 years of experience in quality assurance across diverse domains, with expertise in test planning, execution, and reporting. Specialized in AI functionality and chatbot integration for wearable devices, ensuring seamless user interactions and optimized performance. Proficient in SDLC, defect lifecycle management, and strategic planning for risk mitigation and resource allocation.

Seeking a challenging role as a QA Analyst or Salesforce QA Analyst in a dynamic organization where my skills, experience, and expertise in quality assurance can contribute to optimizing processes, enhancing product quality, and driving organizational success.

SKILLS

Web Testing: Chrome DevTools, BrowserStack, Selenium IDE, Copado Robotic Testing

3rd Party tools JIRA, TesTrail,, Slack, Copado

Documentation: Confluence, MS Office, Google Docs

Methodologies: Agile/Scrum, Kanban, Waterfall

API Testing: Rest API, Postman, JSON

DB queries and Tools: MySQL, SQL

Languages: Python, HTML, CSS, JavaScript

Other: Git, GitHub, PyCharm, Mobile Testing (Android and iOS)

using Browser Stack, ADB tools, Shell, Mac, Windows, Linux, VScode, AI, Chatbot

EXPERIENCES

Quality Assurance Engineer

Meta via Qualitest, Burlingame CA 10/2023 – current

Designed and executed comprehensive test plans and cases for AI-driven chatbot functionalities in smartwatch applications, ensuring accuracy, seamless interaction, and user satisfaction

Conducted AR/VR feature testing, including Air/USB connectivity, object recognition, spatial mapping, tracking, and interaction mechanics

Performed functional, regression, integration, and performance testing for web and mobile applications across iOS and Android platforms

Developed a testing framework for conversational AI and voice recognition, achieving high accuracy rates and enhancing the overall user experience

Utilized Android Debug Bridge (ADB) to analyze logs, troubleshoot, and debug applications, improving stability and performance

Conducted QA for embedded devices, ensuring reliability and optimal performance through systematic testing and detailed documentation

Identified, reported, and tracked defects using tools like TestRail, providing clear descriptions, supporting logs, and screen recordings for efficient resolution

Collaborated with development teams during bug triage, prioritizing and categorizing issues based on severity, impact, and potential duplication

Maintained and updated testing documentation, aligning with industry standards and Agile/SCRUM methodologies to support iterative development cycles

Actively contributed to the improvement of QA processes and strategies, leveraging industry best practices and emerging technologies

Communicated effectively with cross-functional teams to ensure alignment on quality objectives, project timelines, and deliverables

Software QA Analyst/Salesforce QA

Target Labs Inc. Vienna, VA 07/2020 - 10/2023

•Performed testing of company’s web-based application:

•Optimized Salesforce Sales Cloud and Service Cloud instances

•Designed, developed and managed automated testing frameworks for multiple web applications

•Collected and documented Test data for Functional testing as documented in Test plan

•Administered and configured Salesforce instances, including creating custom objects, fields, workflows, and user access management.

•Conducted thorough testing and quality assurance for Salesforce applications, including creating test cases, executing tests, and reporting defects

•Reported defects and tracked their status and tracked them to closure using Jira

•Wrote maintainable automated test scripts using the Copado Robotic Testing tool

•Identified automated testing needs and scope, planed and supervised their creation

•Conduct testing to ensure that GUI, functionality, usability, reliability, and performance of IT solutions are consistent with requirements and established acceptance criteria

•Writing SQL, SQL, SOQL and SOSL queries to access Database for backend testing

•Managing data import/export using data loader(CSV, PDF)

•Proficient in using Selenium for automating web application tests, including validating Salesforce workflows and functionalities

•Performed ETL (Extract, Transform, Load) processes to ensure data integrity and accuracy

•Performing API testing using Postman to verify that these integrations work as expected, ensuring smooth communication between various parts of the system

•Interacted with developers to discuss existing software defects and re-tested the fixed issues

Software Quality Assurance Analyst

Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas

Chicago, Illinois 04/2018-07/2020

•Analyzed comprehensive web site functionality for quality risks

•Involved in all phases of testing like Smoke, Functional, User interface, Integration, System, Regression

•Create and modify test plans, test scripts, user scenarios and perform regression testing

•Analyze user interaction with the application thus created use cases, modified and updated them per business rules to achieve business goal

•Executing manual test cases in development, staging and production environments

•Collaborate with other QA and Development teams to automate test procedures

•Supervising, training and providing directions for junior testers

•Documenting and reviewing defects using test director

•Analyzed test results and coordinated with development teams for bug fixes

•Involved in the Database Testing using SQL queries of the Application such as checking all the tables in the Database

EDUCATION

Dagestan State Technical University - Master’s degree

CERTIFICATIONS

Software Tester/QA Analyst – Learnix Tree – 2019

Salesforce Administrator, Platform App Builder, Platform Developer 1- 2022

Copado Robotic Testing – 2023

Jira and Confluence from Atlassian - 2023, 2024

STATUS

US CITIZEN

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