Data Entry Patient Access
Resume:
Debra Anderson-Rosier
Medical Business Management
Lakebay, WA 98349
***********@*****.***
Obtain utilizing position with an expandable/growing company/business. Being able to obtain a challenging management position.
Management functions, finance accounting, data entry, time management including establishing and implementing goals, objectives, problem-solving issues, policies, procedures and systems assigned administrative areas. Participate in the development and implementation of long range plans and budgets. Market department product/service lines of business. Define, manage, and oversee direct sales and client relations for new and existing clients with expansion for the future. Support collaboration with disciplines for desired patient outcome. Microsoft outlook, providing organization with compliance of policies and procedures. 15/30 years
Authorized to work in the US for any employer
Work Experience
Patient Access Representative II
Conifer Health Solutions Tenet-Lakebay, WA
January 2022 to December 2022
Patient access, fully remote services, call center, data entry, time management, MS Outlook, verifications for insurance and authorizations. Financial clearance, patient access, verifications of insurance, authorizations and many other assigned duties. Working knowledge of PC/CRT/printer. Knowledge of function and relationships within a hospital environment preferred. Customer service skills and experience. Ability to work in a fast-paced environment. Ability to receive and express detailed information through oral and written communications. Third Party Payers/Compliance standards. Negotiation techniques to professionally collect money owed by Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Interpret physician orders, medical terminology, problem-solving issues and insurance cards. 15-30 years Office Manager
Gig Harbor Foot and Ankle Clinic-Gig Harbor, WA
December 2019 to September 2021
1. Conversion choice of medical software system
2. Setup all provider and staff training
3. Project management
4. Billing, ICD10 and CPT coding
5. Credentialing provider enrollment
6. Insurance provider contracting
7. Facilities provider setup
• Managed team responsibilities and time management
• Processed payments problem-solving issues
• Processed payroll ADP
• Processed billing, collections, deposits, data entry and orders on a daily basis
• Hired and mentored employees
• Processed mail
• Responsible for outgoing communications
• Finance, Accounting, FC Bookkeeping
• Microsoft outlook and products
• 15-30 years
Patient Service Rep II
Conifer Health Solutions-Tacoma, WA
April 2018 to December 2019
Financial clearance, patient access, verifications of insurance, authorizations, problem solving issues and many other assigned duties. Working knowledge of PC/CRT/printer. Data entry, time management and Microsoft outlook and other products. Knowledge of function and relationships within a hospital environment preferred. Customer service skills and experience. Ability to work in a fast paced environment. Ability to receive and express detailed information through oral and written communications. Third Party Payers/Compliance standards. Negotiation techniques to professionally collect money owed by Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Interpret physician orders, medical terminology and insurance cards. Patient Access Rep
CHI-Franciscan FMG-Tacoma, WA
October 2017 to April 2018
Patient Access, Prompt care clinic, opening/closing of clinic operations, checking patients in and out, data entry. Time management, verifications of insurance, authorizations, financial arrangements, multi telephones, Safe keeping, Cashiering, collections of monies credit cards, cash, and checks. Deposits, and patient scheduling. Multiple other clerical duties. Multicare Health Systems, Patient Access Tech. Tacoma, WA Supervisor: Lena Thomas. Date: 01/03/17 -9/28/17
Patient Access, checking in all aspects of patients for all locations, verification of insurance, authorizations, financial arrangements, WA state for applying self insurance and state aid. Safe keeping valuables, bedside patient registering, scheduling, referrals, multi phone lines, direct admits and many other duties. Microsoft outlook and products.
Patient Access Rep. II
CHI-Conifer Healthcare Solutions-Gig Harbor, WA
September 2009 to November 2015
Gig Harbor, WA
Supervisor: Lori Parker email: **************@*********.*** Telephone: 253-***-**** Date: 9/09 - 11/15
Patient Access, admissions, verification of patients insurance, required authorizations, rqi or aim numbers for payment, financial arrangements and payments, WA state DSHS patients applications, signature of consents, patient privacy notices, and HIPAA forms. Staffing schedules, Data entry, time management, Microsoft outlook and products, Credentialing, Referrals, Scheduling, Escorting patients giving directions, financial, registration, worked multiple departments IVT, ERQ, ED, MMG/OP PT therapy
& Main admitting. Administrative support duties, accurately collecting, recording, distributing patient demographics, referrals OP/IP services, ICD 10 coding, CPT coding, Marketing, Billing, coordinates payment arrangements with patients, problem-solving issues, cash/check/credit card payments, financial counseling of patients, assist with charity, hospitality assistance. Employee of the Month, and top collector of department. NAHAM - Certified Healthcare Access Associate (CHAA), 4-11. HMFA-Certified Revenue Cycle Rep. (CRCR) 10/15.
Practice Manager
Obstetrix Medical Group-Seattle, WA
January 2007 to March 2008
Seattle, Washington
Supervisor: Wendy Meier email: ***********@*********.*** Telephone: 602-***-****
Date: 1/07- 3/08
Oversight of practice operations, to ensure financial profitability through strategic planning to meet long term goals. Operations of two clinics, delegate 3 billing office staff, 1 transcriptionist, 1 project specialist, 9 MD, and 13 clinicians. Hospital based of two separate practices. Prepare budgets, monitor, analyzing, purchasing, assessing, marketing, communications between two union staffed hospitals and multiple staff. Internal auditing, correct coding education of staff and training. Finance Accounting, A/ R, A/P, Reconciling, Evaluations, billing, problem-solving issues, payroll for staff and clinicians. Staff Scheduling, Banking, Cash Accounting, Finance, Compliance, privacy, credentialing, HIPPA, WISHA, Federal and State regulatory agencies and various others. Referrals, contracting Insurances and clinicians with recruitment. Human Resources, setup EFT, Direct Deposit, New Hires, Background checks and verifications, Garnishment, Benefits, Disability, Prepare/Transmit Run daily, weekly, monthly and yearend reports. Risk Management, Referrals, Appeals, and Incorrect Payments. 15-30 years Business Practice Manager
Harbor Family Health-Gig Harbor, WA
October 1999 to December 2006
Responsibilities Medical Office Management, Human Resources, Time management, Full charge bookkeeping, Billing EMC and paper, problem-solving issues, oversee all aspects of running the office/ clinic. Family Practice clinic two clinicians MD and ARNP, contracting, credentialing, referrals, employee training and compliance, marketing, OSHA, WISHA, HIPAA, setup policies and procedures. Referrals, Benefits, New Hires, Background verifications, Garnishment, Prepare, Transmit, run daily, weekly, monthly and yearend reports. Evaluations, practice progress setup, equipment setup and purchases, A/R, A/P, taxes personal/business, Finance & Accounting,401k program, ADT/Kronos payroll, banking, Marketing, finance, accounting, general ledger, data entry, reconciling, internal auditing, account disputes, problem solving issues, setup payment plans, appeals, Risk Management and many other various duties. Mircosoft outlook and products. 15-30 years Medical Office Consultant
Harbor Family Health-Tacoma, WA
January 2001 to December 2002
Responsibilities Setup office policies/procedures, HIPAA compliance, Backlog billing, completed all aspects of problems within practice and staff. Internal auditing, referrals, A/P, A/R, contracting, reconciling, appeals, Risk Management and research slow payment or no payment billing. Medical records filing, monitoring staff issues and evaluations. Account dispute resolution and problem solving issues with clinic.
Education
AA in Business Administration
Knapp Business College - Tacoma, WA
March 1988
Skills
• BILLING (10+ years)
• RISK MANAGEMENT (10+ years)
• TRADING (10+ years)
• ACCOUNTING (10+ years)
• BENEFITS (8 years)
• Tax Preparation
• Accounts Receivable (10+ years)
• Bookkeeping (10+ years)
• Quickbooks
• Accounts Payable (10+ years)
• Sage
• AIA (10+ years)
• Quick
• CPT Coding (10+ years)
• ICD-9 (10+ years)
• Medical Office Experience (10+ years)
• Healthcare Management (10+ years)
• ICD-10
• Medical Billing (10+ years)
• General Ledger Accounting
• Medical Coding (10+ years)
• Medical Records
• Practice Management (10+ years)
• Office Management
• Insurance Verification (10+ years)
• Medical Office Management (10+ years)
• EMR Systems (10+ years)
• Human Resources (10+ years)
• HIPAA
• Medical Terminology (10+ years)
• Anatomy Knowledge
• Clerical Experience (10+ years)
• Medical Scheduling (10+ years)
• Epic (10+ years)
• Financial Report Writing
• Laboratory Experience
• Bank Reconciliation
• Operations Management (10+ years)
• Auditing (10+ years)
• Project Management (5 years)
• Analysis Skills (10+ years)
• Business Development (10+ years)
• ADP (10+ years)
• NCQA standards
• Adobe Acrobat
• Databases
• Management (10+ years)
• GAAP
• Payroll
• Sales
• Microsoft Excel
• Leadership
• Microsoft Office
• Hospital experience (10+ years)
• Finance Accounting (10+ years)
• Journal Entries
• Managed Care çFW&æÂVF G0 ÖævVB6&P
• Account Reconciliation
Certifications and Licenses
chaa
April 2022
crcr
November 2022
Driver's License
Assessments
HR: Compensation & benefits — Proficient
April 2021
Knowledge of compensation and benefits programs
Full results: Proficient
Supervisory skills: Motivating & assessing employees — Completed January 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Completed
Work motivation — Proficient
September 2020
Level of motivation and discipline applied toward work Full results: Proficient
Spreadsheets with Microsoft Excel — Completed
October 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Completed
Office manager — Proficient
May 2020
Scheduling and budgeting
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
*Large variety of computer knowledge with systems/software. Multi-line phone systems, full charge bookkeeping, banking/deposits, A/R, A/P, payroll ADP/kronos, Taxes B&O, state, personal/business, data entry, filing, collections, medical terminology, insurance verification, referrals, billing EMC/HCFA, ICD9-CPT coding, bankruptcy, human resources, scheduling, customer service, retail sales, invoicing
& credit merchandising, cashiering, assistant management and Management. Numerous seminars on Insurance billing, management, collections, CPR/HIV training, HIPPA compliance training, training of personnel, store setup floor plans and departments. Skills: * Computer usage: Leading Edge, IBM pc, Apple Macintosh, Hewlett Packard, Novell and many medical hospital systems. *Software programs: Systems Unlimited, Access, Lotus 1 2 3, Word Perfect, Word processing, Microsoft Windows, Access, Excel, Word, Peachtree, Unix's, Medical Manager, Epic, Star, Myis. Medical terminology, Anatomy basics, Hospital billing, Insurance billing, Private, bureau, state L&I, DSHS, HMO, PPO, Crime victims, Tricare, Medicare, and Capitated/Managed care. Accounts Payable, Accounts Receivable, Benefits, Budgetary & Administrative, Charge master, Project Management, Clinical Documentation, Employment Management, Risk Management, Bookkeeping, Cash Management, MS Office, Operations Management, MS Excel, Finance/Accounting, Human Resources, Home Health, Job Costs, Leadership Skills, and Recruitment experience 15-30 years. Qualifications: *Large variety of computer knowledge with systems/software. Multi-line phone systems, full charge bookkeeping, banking/deposits, A/R, A/P, payroll ADP/kronos, Taxes B&O, state, personal/ business, data entry, filing, collections, medical terminology, insurance verification, referrals, billing EMC/HCFA, ICD9-CPT coding, bankruptcy, human resources, scheduling, customer service, retail sales, invoicing & credit merchandising, cashiering, assistant management and Management. Numerous seminars on Insurance billing, management, collections, CPR/HIV training, HIPPA compliance training, training of personnel, store setup floor plans and departments. Skills: * Computer usage: Leading Edge, IBM pc, Apple Macintosh, Hewlett Packard, Novell and many medical hospital systems. *Software programs: Systems Unlimited, Access, Lotus 1 2 3, Word Perfect, Word processing, Microsoft Windows, Access, Excel, Word, Peachtree, Unix's, Medical Manager, Epic, Star, Myis. Medical terminology, Anatomy basics, Hospital billing, Insurance billing, Private, bureau, state L&I, DSHS, HMO, PPO, Crime victims, Tricare, Medicare, and Capitated/Managed care. Accounts Payable, Accounts Receivable, Benefits, Budgetary & Administrative, Charge master, Project Management, Clinical Documentation, Employment Management, Risk Management, Bookkeeping, Cash Management, MS Office, Operations Management, MS Excel, Finance/Accounting, Human Resources, Home Health, Job Costs, Leadership Skills, and Recruitment experience 15-30 years.
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