Customer Service Heavy Equipment

Summary

I am a motivated and dedicated professional with a strong background in management and hands-on experience with heavy equipment and machinery from years of farming. Skilled in problem-solving and conflict resolution, with a proven ability to build positive relationships with team members and customers. Seeking to leverage my skills and experience in a dynamic work environment.

Education

Tenino High School

GED

Skills

Customer service, Communication skills, Guest services, Leadership, Conflict Resolution, Management Experience, Time management, Restaurant experience, Hotel Experience, Night Audit, Heavy Equipment Operation Experience

Red Lion Inn & Suites Olympia Governor Hotel WA 98501, 621 Capital Way S. Olympia Front Desk Receptionist/Night Auditor 11/2023 - 09/2024 Efficiently checked guests in and out using computer Point of Sale system Strong problem-solving skills, adept at identifying issues quickly and implementing effective solutions Excellent time management abilities

Quick learner with the ability to adapt to new procedures Skilled in training others to perform effectively

Proven leadership skills with the ability to motivate and guide others Proficient in handling night audit responsibilities such as reconciling accounts and preparing reports Knowledgeable in using reservation management software Ability to handle cash transactions and maintain accurate records Familiarity with security procedures and emergency protocols for guest safety Experience in handling guest inquiries and resolving issues promptly and professionally Ruth Store, Bar & Post Office Mad River, 18001 Mad River Rd Store Associate & Bartender 01/2020 - 06/2023 Managed store operations including opening and closing procedures Demonstrated strong bartending skills to create high-quality drinks for customers Effectively communicated with customers to provide excellent service Maintained accurate money management practices for cash transactions Covered shifts when needed to ensure smooth operations Developed good customer relationships through positive interactions and service Days Inn by Wyndham Hotels Lacey, 8200 Quinault Dr NE Front Desk Receptionist 01/2019 - 12/2019

Checked guests in and out efficiently to ensure smooth operation Trained new employees

Demonstrated exceptional customer service skills

Managed time effectively to handle multiple tasks simultaneously Resolved conflicts and problems promptly and effectively Provided coverage for other employee shifts as needed Breayla Vickers

1714 Evergreen Pk Ct SW Apt. A7 Olympia, WA 98502 564-***-**** ********@*****.***

Landscaping Labor WA, Tenino

Landscaper and Laborer 06/2010 - 08/2018

Executing plans for outdoor spaces by planting trees, shrubs, and flowers, and installing hardscaping elements like patios and walkways.

Seasonal Clean-Up: Conducting seasonal clean-up tasks such as leaf removal, debris clearing, and preparing landscapes for winter.

Safety Compliance: Ensuring adherence to safety protocols while operating equipment and working on job sites. Team Collaboration: Working collaboratively with team members to efficiently complete landscaping projects. Performing routine maintenance on tools and equipment to ensure optimal performance and longevity. Offered strong customer service skills, keeping customers satisfied and increasing sales Herfy's Burgers WA, Olympia

Manager Assistant 01/2008 - 12/2009

Demonstrated ability to coordinate and prioritize tasks to support the manager in daily operations Proficient in maintaining inventory levels and ordering supplies as needed Skilled in scheduling and coordinating staff shifts to ensure smooth workflow Experience in handling administrative tasks such as filing paperwork and data entry Proven track record of assisting in training new employees and providing guidance Strong communication skills for effectively relaying information between different departments Wilcox Family Farms WA, Roy

Line Worker/Packer 05/2006 - 07/2006

Collected eggs from chickens

Performed line work duties

Demonstrated time management skills

Collaborated effectively with team members

Adapted to various weather conditions

Executed job efficiently

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