Real Estate Administrative Support
Resume:
Max Ellis
Administrative Support - Spectacle Shoppe
Minneapolis, MN
*********@*****.***
Work Experience
Administrative Support
Spectacle Shoppe
March 2018 to Present
This position allows me to provide detailed and accurate support to a staff of (10) ten in the commercial real estate business.
-Maintain records for commercial properties
-Submit invoices for payment
-Problem solver
-Calendar management
-Create service contracts
Executive Administrator
Spectacle Shoppe
2016 to Present
This position allowed me to create office systems and procedures to have consistent and accurate work flow for a real estate team of (4) four.
-Created and assembled an office for (4) four
-Designed forms for implementation for systems and procedures
-First point of contact for group
-Attended closings
Stylist
Spectacle Shoppe
November 2015 to Present
part time)
Local high-end boutique allows me to have a one on one experience with clients to select the eyewear that they desire. Designers range from local OGI, Gucci, Armani, Tom Ford and more. Providing unparalleled customer service in a fast pace environment with positive energy.
-Curate events and promotions
-Create public awareness for the shoppe
-Provide stellar customer service to achieve monthly financial goals Assistant Manager
Point of America
2015 to 2016
272 units, market rate
This position allowed me to use my reporting and data entry skill for timely and accurate reports.
-Ensure safe and well-maintained property
-Handled resident issues with calm resolution
-Back up support for leasing consultant
-Over saw the maintenance orders from start to finish Assistant Manager
Heritage Park
2014 to 2015
440 units, market rate, Section 8 and vouchers
This position allowed me to use all my property management experience; lead, budget, manage and mentor. Located Near North Minneapolis on 29 acres, this property presented daily challenges in sheer mass and emotion.
-Performed timely inspections of property and units to ensure timely payments and zero fines
-Supervised maintenance work orders, turn overs and contractor repairs for timeliness
-Handled all escalated resident issues for positive resolve
-Assist to create and maintain a budget that was financially beneficial for owners Executive Assistant/Office Manager
McCaa Webster and Associates
2011 to 2014
Company closed
This position allowed me to support the owner of an IT recruitment business in all facets of office management
-Recruitment and placement for IT talent, primary clients, The State of Minnesota and Be the Match
-Maintain accurate and up-to-date confidential files
-Handle monthly A/P and A/R with in Peachtree environment
-Reviewed and submitted time sheets for talent
Property Manager
Cedarwood Apartment
2010 to 2011
168 units, market rate and Section 8
This position proved my stellar property management skills by taking a property from 54% occupied to 100% in 7 months. Financial acumen was tried with every decision how to achieve and still provide stellar customer service.
-Supervised, trained and healed direct staff of (8) eight
-Prepared annual budget of 3.2
-Performed to monthly NOI budget of $10k, under budget every month Manager
Brentwood and Haverhill
2008 to 2010
150 market rate, 6 commercial spaces
This position allowed me to renovate 76 kitchens in occupied units, project completed under the $275k budget and one week early, without resident complaints.
-Supervised and trained (11) eleven direct employees
-Prepared and maintained monthly budgets
-Representative in Unlawful Detainer court
-Daily input of pertinent information to keep properties operating at maximum efficiency Office Manager
Skyscape, Gittleman
2007 to 2008
201 residence/homeowner, 2 commercial spaces
This position gave me the experience in the condominium field. Starting in the building without a board and bringing the board to fruition.
-Startup liaison between homeowners, Board of Directors, developers, vendors and local government entities
-Supervised and trained direct staff of seven to provide exceptional 24/7 service
-Curated building to full Homeowner Board of Directors
-Organized events for homeowners, residents, public and media awareness Timely and accurate rent collection, Microsoft Office, Word, Excel, Paychex, prioritizing, motivate, multi-line telephone, copier, postage machine, Yardi, financials experience/experience working with a budget, marketing, networking, ability to respond to complaints without agreeing or arguing, positive solution driven attitude, good human relation skills, strong work ethic, competitive spirit, demonstrated leadership and strategic thinking skills, supervisory experience, ability to train, lead and mentor Education
BS in process
Institute of Real Estate Management
2000 to 2002
Additional Information
Property management professional experienced working in environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail- oriented and resourceful in completing projects, able to multi-task effectively.
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