Service Representative Customer

Sunil Yajnik

PERSONAL INFORMATION:

**** ******** ****** **: 386-***-****

St. Cloud, FL 34771 Email: ***********@*****.***

WORK EXPERIENCES:

Jan 2020- Present: Customer Service Representative Alight Solutions- Orlando, FL

- Assisting with inbound calls from employees on behalf of various needing assistance with their spending accounts.

- Follow up on escalations in a timely manner to providing with resolutions to these escalation

- Working on assigned projects that are assigned by the manager October 2018- January 2020 Customer Service Representative Ramstad -Orlando, FL

- Assisting with inbound calls from employees on behalf of various needing assistance with their spending accounts.

- Follow up on escalations in a timely manner to providing with resolutions to these escalation

- Working on assigned projects that are assigned by the manager August 2013- October 2013 Teacher Florida Department of Education

- Taught a variety of grade levels in various subject areas.

- Differentiated instruction based on student level

- Assisted with grading and communicated with parents about the progress of the student. March 2008-August 2013 Sales Representative International Speedway Inc. Daytona, FL

- Received inbound calls from customer to providing racing experiences on behalf of numerous racetracks around the country

- Made outbound calls to previous race ticket holders to see if they wanted to go for the next year’s races during renewal period

Education:

Bachelor of Science in Family and Consumer ScienceUniversity of Kentucky May 2006

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