Inventory Control Operator Ii

Tonna P. Bergana

********@*****.*** 254-***-**** 93 Vernal st, Everett, MA 02149

Common Wealth of Massachusetts

Dept. of Transitional Assistance

Computer Operator II

Boston, MA October 2014-Present

Processes agency mailings to client.

Analyze mail output and provide suggestions to ensure quality and cost effectiveness.

Responsible for gathering materials to fill field office requests.

Assist print production staff in assembling large orders of new and revised office documents.

Trouble shoots for mailing equipment for technical issues and contact service technicians.

Responsible for inventory control of the inserts which required accurate and timely communication with other areas of the operation units to ensuring an adequate supply.

Xerox Office Services/OCE Business Services/Ricoh

Supervisor of Mail Room & Copy Operator

Boston, MA March 2005-October 2014

Shipping and receiving of all UPS, FedEx, DHL, and certified USPS mail.

Monitor all incoming mail for distribution and dispatch outgoing mail.

Perform general clerical duties such as, answering phones, filing, inventory, order supplies, etc.

Recipient of the “Xerox Customer Hero” award in 2008, 2009, and 2010

Recipient of the “Employee of the Month” award in October 2006 and November 2007

DocuCare of all printers, fax machines, multi- function copy machines.

Computershare

Canton,MA

2009-2013 Customer Representative (Phone Support)

Proxy share Holding process and voting

Outbound call rep

Inbound call rep

Pilgrim Parking

Valet Attendant/Cashier

Cambridge, MA February 2004-February 2005

Provided parking instructions and assistance to guests as they entered and left

Operated cash register and balanced cash with register tape according to an established procedure

Administer directions and other venue information to hotel guests, visitors, and staff members

Monitored assigned lot for suspicious activity and if so, reported to hotel security

Allowed or restricted access into particular lots

Skills

Microsoft Office, PowerPoint, Lotus notes, Photocopying, Faxing, File Management, and Radio Active Mail Handling.

Education

Navarro College, Corsicana, TX

Candidate of Associates Degree in General Studies

August 2001-May 2003

A J Moore Academy High School, Waco, TX

High School Diploma

August 1997-May 2005

* References Upon Request

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