Clients Audience

LatrellHarris

SalesRepresentative

*********@*****.***

312-***-****

Forward-thinkingandresults-focusedSalesRepresentativewithasolidworkingknowledge insalescyclemanagement,operationalleadership,andexpandingterritories.Strictfocuson drivingsalesforbuilderswithanin-depthknowledgeonadiverserangeofbuildingmaterials. Articulateandengagingcommunicatorabletoconversewithclients,identifytheircore needs,andconnectthemwithsolutionsthatexceedtheirexpectations.Highlyanalytical professionaldedicatedtotrackingandimprovingrevenuegrowth,progresstogoals,and overallprofitability.

IndependentLife/HealthInsuranceBrokerLasVegas,NV 2018-Present SENIORBENEFITADVISOR

Advanceclients’resultsandbusinessgrowthbyprovidingin-depthtrainingonleadgeneration,audience targeting,andnewbusinessacquisition.Drivesalesresultsbysuccessfullyprospectingandsecuringnew clients,providingproductdemonstrations,andidentifyingopportunitiestoupsellandaddvaluetoclient purchases.Remainupdatedoncurrentindustryandsalestrendstosustainacompetitiveedge.Refinesales techniquesandmethodstooptimizeresults.

AdditionalKeyContributions:

●Provideexemplarycustomerservicebyresolvingarisingissueswithinatimelymannerandfollowing up.●Thriveunderthepressureofafast-paced,quota-drivenenvironmentandexcelwithinstrict deadlines.

COXCABLECOMPANY·LasVegas,NV·2014-2016

CUSTOMERRETENTIONREPRESENTATIVE

Sustainedhighlevelsofbusinessretentionthroughuseofexceptionalcustomerservice,efficientcallrouting, andminimalcustomerwaittimes.Demonstratedtheabilitytoresolvearisingissueswithminimalinterruption tooperations.Increasedclientvaluewithadditionaloffersandeffectivenegotiationtosecuretheircontinued businessandsatisfaction.

AdditionalKeyContributions:

●Activatedattentivelisteningskills,interpretedkeyissues,andstrivedtomakeeverycustomerfeelvalued.● Displayedhighefficiencytohandlecontinuousvolumeofincomingcallsandsuccessfullymanageescalated callers.

KELLERWILLIAMSREALTY·Chicago,IL·2014

SALESPERSON/REALESTATEBROKER

Repeatedlyexceededsalesgoalsandreachedanotable20%YOYgrowthduetoprovensalesmethods,a well-developedabilitytoovercomeresistance,andtactfulclosingskills.Enhancedcustomerexperiencesby hostingtoursofproperties,clearlyarticulatingcorefeaturesandamenities,addressingquestions,and explainingclosingprocessesforfinalizingsales.

AdditionalexperienceasanOperationsDirectorforHarrisConsulting(2016–2018)andaCustomerService RepresentativeatAT&T(10years)