Restaurant Manager Food Service
Resume:
SHIELA A BARTULABA
BLK.**TH LOT ** VIVA HOMES SUBD. BRGY SALAWAG DASMARINAS CAVITE CITY
CONTACT #:094********
E-MAIL ADDRESS: ***************@*****.***
OBJECTIVE
To secure a responsible position, sharing my years of experience in performance management and employee engagement framework, along with interpersonal skills and an ability to work across multiple stakeholders to further the growth of the company.
WORK EXPERIENCE
BeMADE INC (Franchise of Jollibee Foods Corporation)
C5 road cor.Diego Silang Ususan Taguig City
Assistant Restaurant Manager 2
Officer in-charge
Service Quality Manager
Marketing In-Charge
March 01,2017 -up to present
Prepares crew schedule as aligned to supporting store’s target s on Sales, FSC, SPMH and Labor Cost
Defines Crew Manpower Plan for continuous and adequate supply of required qualified manpower supply at all times.
Ensure suggestive selling program implementation
Support national promos
Ensure merchandising materials are in place.
Submit merchandising report to retail trade marketing on time.
Address all pest control recommendations
Orientation among all crew about good housekeeping.
Ensure pest free store.
Maintain risk free and hazard free environment from threat brought by pest
Act as document custodian of the store
Ensure timely dissemination of information and do knowledge check among store personnel
Establish documented procedures for identification, collation, indexing and filing.
In charge on implementation of company standards on both service and production area.
Responsible in managing people in service and production area.
Ensure that store personnel do proper cleaning of restaurant equipment and facilities.
Ensure 5S implementation
Grand World Music Room Family KTV Bar
Promenade Green hills San Juan
Restaurant Supervisor
April 2015 – March 2017
Ensure all people are empowered and knowledgeable on food safety practices
Check daily sales report, ensure completeness of documents such us discounts, refunds and non-cash transactions.
Assigned to do daily inventory count ensures that variance is on its minimum amount.
Implement floor control, do root cause analysis and implement corrective action plan
Ensure that total customer satisfaction is evident all throughout the shift
Prepares schedule for the crew
Create new sets of meal for promos and Barkada meals
Update pos pricing
Does payroll
Overseas overall operation
SARAM BEE CORPORATION (Franchise of Jollibee Foods Corporation)
Chinabank Carpark Valero corner Villar St. Salcedo Village, Makati City
889-445-02
June 2011- April 2015
Receives payments
Ensures correctness of products ordered
Ensures that service is delivered on time
Providing delightful service to the customer
Must be able to impart to customer new products and promos
Responsible for doing counter inventory
(Senior Cashier) Handles cash funds of each cashier. Does balancing of sales at the end
of the day
(Senior Cashier) Checks completeness of documents
Trains newly hired crew / staff
Prepares crew schedule as aligned to supporting store’s target s on Sales, FSC, SPMH and Labor Cost
Defines Crew Manpower Plan for continuous and adequate supply of required qualified manpower supply at all times.
Ensure suggestive selling program implementation
Support national promos
Ensure merchandising materials are in place.
Submit merchandising report to retail trade marketing on time.
Address all pest control recommendation
SKILLED EAGLES EMPLOYMENT SERVICES CORPORATION
463 Barangka Drive,Unit 2 2nd Floor MRP Bldg., Mandaluyong City
May 2009-June 2011
Service Crew (Counter and Kitchen Staff)
Ensures that courteous and friendly service is well executed all throughout the shift.
Build rapport with the guest
Do cashiering duties
Assigned on different kitchen stations
Assigned to prepare orders of the guest.
Ensures that standard operating procedure is being practice.
Serve product with its highest standard.
Follow food safety standard all throughout the shift.
STAFF SEARCH ASIA SERVICE COOP
574 Argo Building,EDSA,corner P.Tuazon Blvd.,Cubao, Quezon City
April 2008-May 2009
Service Crew (Counter and Kitchen Staff)
Ensures that courteous and friendly service is well executed all throughout the shift.
Build rapport with the guest
Do cashiering duties
Assigned on different kitchen stations
Assigned to prepare orders of the guest.
Ensures that standard operating procedure is being practice.
Serve product with its highest standard.
Follow food safety standard all throughout the shift.
JETCO FOODS CORPORATION (Franchise of Jollibee Foods Corporation)
Lower Ground Floor The Landmark Food Court 6751 Makati Avenue, Makati City
July 2006- January 2007
Service Crew
Ensures that courteous and friendly service is well executed all throughout the shift.
Build rapport with the customer
Do cashiering duties
Watson Health & Beauty
Oranbo, Pasig City
-Cashier
Ensures that courteous and friendly service is well executed all throughout the shift.
Build rapport with the guest
Jollibee Guadalupe Nuevo
Guadalupe Makati
February 2005- October 2005
- Cashier
cashiering duties
Suggest new products to our guest
Ensure correctness of product served
Trains newly hired crew
Jollibee Park Square 1
Makati City
July 2004- January 2005
- Cashier
cashiering duties
Suggest new products to our guest
Ensure correctness of product served
Trains newly hired crew
Jollibee Guadalupe Edsa
Guadalupe, Makati
October 2003- April 2004
Cashier
cashiering duties
Suggest new products to our guest
Ensure correctness of product served
Trains newly hired crew
Awards / Recognitions Received
FSC Gold Star Awardee 2019
FSC ( Food, Service and Cleanliness ) Gold Star Awardees for 5 consecutive years ( 2009,
2010, 2011,2012,2013 )
Best in Suggestive Selling ( 2010 )
Best Cashier ( 2009, 2010 )
Dependable Bee
Best crew trainer
Educational Background
College : Rizal Technological University
Bachelor of Science in Hotel and Restaurant
Management
S.Y 2011-2015
Secondary : Fort Bonifacio High School
S.Y. 2002 – 2003
Primary : Buting Elementary School
S.Y. 1999 – 2000
TESDA PASSER:
National Certificate in Food and Beverage (NC II)
On The Job Training
Completed 600 hours Café Juanita
Escriba Drive Kapitolyo Pasig City
Receptionist, Waitress, Barista
Completed 720 hours Citadel Inn Makati
Jupiter Makati City
Sales and Accounting Department
Training / Seminars Attended
TGI Friday’s Bar Exposure and training
G/f Hotel Rembrant, 36 Tomas Morato Exit,
South Triangle, Quezon City
February 18, 2013
Western Cuisine dualize training
Astoria Plaza Hotel
February 28– March 4, 2014
Asian Cuisine dualize training
Astoria Plaza Hotel
August 9 – 12, 2013
Front Office seminar
Astoria Plaza Hotel
Barista, Hands-on training
Astoria Plaza Hotel
January 9, 2013
Asian Culinary Training Program
Astoria Plaza Hotel
February 13-18, 2012
Asian Culinary Training Program
(Housekeeping)
Astoria Plaza Hotel
January 16 – 21, 2012
GSM Blueniversity Mixology Seminar
Mauway Mandaluyong
October 2, 2012
GSM Bluniversity Mixology Seminar
Mandaluyong City Gymnasium
November 16, 2011
Introduction to Hospitality & Tourism Management
Star Cruises, Newport, Pasay City Philippines
September 15, 2011
Front Office Overview
Manila Hotel
September 15, 2011
Housekeeping Procedure and Bed making
Manila Hotel
September 15, 2011
Front Office Operations
Genting Star Tourism Academy
September 15, 2011
Professional Image Enhancement
Jollibee Valero-Villar
November 6, 2011
Others:
Member of Women’s Christian Association
PERSONAL INFORMATION
Nickname: Ella
Date of Birth: March. 31, 1986
Marital Status: Single
Skills: Detail Oriented, Time Management, Can work under pressure, Can
work with minimum supervison.
CHARACTER REFERENCES
ETHEL REAL
RESTAURANT MANAGER
SARAM BEE CORPORATION
(JOLLIBEE VALERO VILLAR)
PATRICK ULLYSES PILANDE
RESTAURANT MANAGER
JOLLIBEE KUWAIT
**********@*****.***
I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge.
Shiela A Bartulaba
Contact this candidate