PAULETTE SMITH
To obtain a rewarding position with a growing company in the
Social Media and Customer Service field" in the
Administration of assisting Companies'
Career Objective
*****************@*****.***
603 East Amherst St. Buffalo, NY, 14215
Contact
UNIVERSITY OF BUFFALO
BUSINESS OFFICE SKILLS
MANAGEMENT CERTIFICATE (Jun
1997)
ERIE COMMUNITY COLLEGE
GED (Jan 1997)
Education
CUSTOMER RELATIONSHIP
MANAGEMENT CUSTOMER AND
PERSONAL SERVICES DATA BASE
USER INTERFASE AND QUERY
SOFTWARE ACTIVE LISTENING
SOCAIL PERCEPTIVENESS
INFORMATION RETRIEVAL OR
SEARCH SOFTWARE FAMILIARITY
WITH SEARCH SOFTWARE TLO,
LEXISNEXIS,
I wrote articles for the Fillmore
And Leroy Community News
Letter,, organized files within the
news letter, and created visual
affects, did a lot of posting and
pasting, skip tracing Lexus
Nexus, did uploading of files, and
copying and pasting into, other
area, of the systems recorded
contract agreements of financial
payments with clients, worked in
Sales in Marketing for four years
as well, at J.D.R Marketing ' in
Sales of products and goods
cellular phones and worked on
political campaigns during the
voting season,data entry,
supervised a very high end Hand
bag And Luggage Boutique .
Additional Skills
Computer Skills For Business
Certifications
Experience
Apr 2016 - Jun 2018 COLLECTIONS AGENT SPECIALIST
NORTHWOOD ASSET MANAGEMENT GROUP
Set up payment arrangements Data entry Kept accurate file maintenance
•
COLLECTIONS AGENT SPECIALIST
PRIMARY FINANCIAL SERVICES LLC
Mar 2012 - Feb 2016
• Management of monthly file payments
• Data entry
• Negotiating of settlements
COLLECTIONS AGENT SPECIALIST
ESSER JAMES &ASSOCIATES LLC
Mar 2014 - Jan 2016
• Set up payment arrangements
• Data entry
• Kept accurate file maintenance
May 2010 - Jan 2012 ESSER JAMES &ASSOCIATES LLC
COLLECTIONS AGENT SPECIALIST
INTERNATIONAL RECOVERY SERVICES
Jun 2008 - Mar 2010
• Data entry
• Kept a monthly budget
• Worked with CBR- filing of Skip-tracing tools
COLLECTIONS AGENT SPECIALIST
NATIONAL ACTION FINANCIAL
Sep 2007 - Apr 2008
• SERVICE
• Set up payment arrangements
• Kept records
• Data Entry
COLLECTIONS AGENT SPECIALIST
NATIONAL ACTION FINANCIAL
Jan 2007 - Apr 2007
• REDLINE RECOVERY
• Set up payment arrangements
• Kept accurate files
• Kept a monthly budget
Mr. Dennis Dennis, Supervisor, North Wood Asset Management Group
716-***-**** - ****@****.*** - Direct Manager While At Co. References
2018-2023 OASIS CARPENTRY CLEANING, LAWN
ADMINISTRATIVE BOOKEEPINGAND ACCOUNTING ASSISTANCE AGENT.