Human Resources United States

Kierstin Sticha

Ames, IA **********@*****.*** 612-***-****

EDUCATION

Anoka Ramsey Community College Anoka, MN

Associates Degree Completed in Spring 2024 GPA: 3.8 / 4.00

PROFESSIONAL EXPERIENCE

United States Parcel Service Minneapolis, MN

Human Resources Seasonal Intern November 2024 – January 2025

●Reviewed resumes in an online database to recruit qualified individuals for seasonal positions during peak season. Maintained applications, and applicant flow logs in accordance with standard company procedures. Assisted with construction and improvement of company policies and procedures. Helped manage orientation and hiring events to combat the busy holiday season.

●Expanded knowledge working with PCs including Microsoft office, outlook, word, excel, and unique UPS company databases.

Securian Financial St.Paul, MN

Summer Business Internship June 2022 – August 2022

●Worked in a corporate setting where I gained valuable work experience in the financial services industry. Focused on administrative support functions such as returned mail processing, assembly, and other coordination needs. Assisted with special projects as needed and helped colleagues with work overflow.

●Gained experience and knowledge working with PCs including Microsoft office, outlook, word, and excel. Required extensive organizational, time management, problem solving, and good written and communication skills that I grew and developed further as my internship went on.

WORK EXPERIENCE

Chipotle Blaine, MN

Crew Member August 2023 – September 2024

●Professionally handled any customer issues or complaints. Prepared as many as 15 multi entre orders in 10 minutes ensuring orders could be picked up at requested time. As well as coached and mentored other employees.

United States Postal Service Blaine, MN

Seasonal Employee November 2022 – January 2023

●Delivered quantities of mail as large as 500 deliveries in a day to final destinations. Coordinated and communicated with other staff on how to most efficiently handle large quantity deliveries.

Fleetfarm Blaine, MN

Customer Service Representative and Cashier Supervisor January 2019 – August 2021

●Coached and mentored cashiers to ensure they are meeting performance expectations, and provided on-going training to cashiers.

●Professionally handled any customer issues or complaints. Accurately processed returns and defective items according to store policies and manufacturer warranties. Reconciled cash terminals and prepared daily reports and deposits.

ACADEMIC INVOLVEMENT

Student Senate

Public Relations Director September 2022 – May 2024

●Marketed student Senate to students, promoted LeadMN's advocacy day, advertising elections for spring elections and other leadership opportunities.

●As a board member I also make it a point to help create a student body of diversified people with different backgrounds, life experiences, and beliefs to share their unique voices. I want others on campus to know that student senate is an open space to talk, and we are all here to take in feedback and different perspectives in order to better our campus.

Budgeting Committee

Student Representative October 2022 – May 2024

●Going over year end and future financial projections, non personnel spending, and enrollment projections.

●Generating recommendations and ideas as well as concerns to bring to our President at Anoka Ramsey Community College.

Phi Theta Kappa

Honors Society October 2022 – May 2024

●Maintaining a 3.5 GPA or higher during my college career and making the dean's list every semester.

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