Marla Montes
***** * **** ***., ********, AZ ****3
Phone: 623-***-**** Email: ***************@*****.*** Professional Summary
Passionate and dedicated educator with over 11 years of classroom teaching experience, currently pursuing a Master's degree in Early Childhood Education at Arizona State University. Skilled in developing and implementing engaging lesson plans, fostering student growth, and building positive relationships with students, parents, and colleagues. Seeking to re-enter the teaching profession after taking time to care for my family during the pandemic and personal challenges, with a renewed commitment to positively impact young learners.
Professional Experience
Dysart Unified School District
Classroom (long term sub), Teacher, Grades K-8
Surprise, AZ
August 2007 - January 2018
● Developed and implemented lesson plans and instructional materials for students.
● Collaborated with administrators, parents, and faculty to support student success.
● Managed student behavior with a progressive discipline approach.
● Provided clerical support to the office and assisted with administrative duties. PRG Professional Education Recruiters
Substitute Teacher
Phoenix, AZ
March 2018 - September 2019
● Maintained classroom discipline and followed the curriculum set by regular teachers.
● Fulfilled all responsibilities of a regular classroom teacher, including supervision duties, ensuring continuity for students. Read Better Be Better
Reading Specialist
Phoenix, AZ
May 2019 - October 2019
● Oversaw the literacy development of 20+ students in an after-school program.
● Promoted a love of reading by connecting young readers (2nd-4th grade) with youth leaders from middle to high school, fostering mutual growth in literacy and leadership skills. Department of Economic Security
PSE Eligibility Provider
Phoenix, AZ
June 2021 - November 2021
● Delivered exceptional customer service in a high-volume call center environment.
● Conducted client interviews and determined eligibility for medical, food, and financial assistance programs.
● Entered data accurately while navigating multiple systems and screens.
● Verified client information by interacting with internal and external stakeholders, including federal, state, and local entities.
● Adhered to agency standards in a fast-paced environment, meeting metrics related to accuracy and timeliness. Hilton Tapatio Cliffs Resort
Front Desk Agent
Phoenix, AZ
January 2020 - March 2021
● Managed check-in/check-out processes for all guests and ensured high levels of customer satisfaction.
● Coordinated online, phone, and in-person room reservations.
● Provided detailed information on hotel amenities and facilitated guest inquiries.
● Collected payments and addressed guest issues in a friendly and timely manner. Education
Arizona State University
Master's in Early Childhood Education
Currently Enrolled
Arizona State University
Bachelor's in Education (Specialization in Early Childhood) Summa Cum Laude, 4.0 GPA
Glendale, AZ
Glendale Community College
Associate's Degree
Glendale, AZ
Skills
● Exceptional communication and interpersonal skills.
● Strong leadership abilities and critical thinking.
● Proficient in Microsoft Word, Excel, and PowerPoint.
● Highly organized with a focus on delivering quality outcomes.
● Experienced in creating engaging and developmentally appropriate lesson plans. Awards & Achievements
● Graduated Summa Cum Laude from Arizona State University with a 4.0 GPA.
● Recognized as the top student in class, awarded lunch with the Dean of ASU.