Product Designer Workers Compensation
Resume:
Mounika Grandhe
*************@*****.***
Professional Summary
●Around 8 years of experience as an Innovative technology professional with proficiency of full life cycle projects in Guidewire Configuration, Edge API, and Conversion data mappings.
●Worked multiple line of business-like Personal auto, Homeowners, Personal Umbrella, Commercial Auto, workers compensation, Commercial Umbrella, Business owners, Boat and Commercial package product which includes General liability line, Garage line, Crime line, Inland marine.
●Expertise in Guidewire PolicyCenter technologies, applications Configuration, Product model, Underwriting rules, and Edge API’s.
●Successfully implemented Project in Full Suite Guidewire Environment.
●Hands on experience on Guidewire PolicyCenter Configuration such as PCF Creation, Product Model, Product Designer, Business Rules, Activities, Admin data and Underwriting issues.
●Extensive experience in Guidewire PolicyCenter 8.0,9.0,10
●Involved extensively in code and design of various Guide wire components like PCF’s, batch jobs, product model and different components of Guidewire Suite.
●Experience in Guidewire PolicyCenter Rating such as creation of Rate Tables, Rate Books.
●1provided ongoing support and troubleshooting for PolicyCenter users, addressing configuration issues and escalating complex cases when necessary.
●Expertise in Guidewire, JIRA, Jenkins, Git, SVN, ServiceNow and TeamCity.
●Technical project implementation in design solutions for current and future needs, supported development and production systems.
●Analyze the feasibility and develop requirements for enhancements and defects related to the current Guidewire policy system.
●Experience writing and executing test cases, based on requirements documentation provided by another resource or business user.
●Expert in application development tools like Eclipse, Guidewire.
●Good knowledge in debugging, bug fixing and maintaining of custom application.
●Basic Knowledge in Integration, Rating and BillingCenter application.
●Interacted with the Business team, Legacy Applications teams to gather and refine the requirements.
●Experience in complete software development lifecycle (SDLC) in both Agile (Scrum) and Waterfall process which includes Analysis, Design, Development, Testing.
●Worked for major US insurance clients over past years.
●Implemented new line of business Boat from scratch and change requests and fixed issues.
●Provided support during PolicyCenter stabilization.
●Experience in handling migration, production support, maintenance, and Development projects.
●Guidewire PC Ace Certified and OCJP Certified.
Technical Skill
Methodologies
Agile, Waterfall, Capgem Methodology
Application Servers
JIRA, Team City, Bit Bucket
Database Platforms
SQL, H2
Languages
C, C++, Java, Gosu
Industry Standard Products
Guidewire PolicyCenter8.0, Guidewire PolicyCenter9.0, Guidewire PolicyCenter9.0.5, Guidewire PolicyCenter10.0 Edge 6.0, Guidewire BillingCenter 9.0
Operating System
Windows 7, Windows 8, Windows 10
Professional Experiences
Project Profile
●Client : Country Finance Jan 2024 to Present
●Role : Lead Guidewire developer
Description:
●Country Insurance provide Commercial line service in 18 states
●The system is used by many agents to create policies in agency portals.
Responsibilities:
●Working for Worker compensation, Businessowners, Commercial auto, commercial umbrella Lines.
●I am working as a Lead developer; my responsibilities are providing estimates to the requirements assigning those to team and to myself and providing technical feasibility for new requirements.
●Worked on both PolicyCenter integrations and PolicyCenter configuration implemented REST and Soap services.
●Involved in all phases of building project like design, development, Deployment and testing Incident Management and Defect analysis.
●Involved in Data model design.
●Worked with third party integrations, implementing APIs and web services to exchange data between PolicyCenter and external systems.
●Contributed to code reviews and optimization of the code.
●Have done multiple environment setup and involved in Production deployment process.
●Maintained detailed documentation of software development processes and updates.
●Worked within Agile frameworks to consistently meet project timelines and deliverable objectives.
●Analyzing various user stories and tasks and coordinating with the offshore development and business team to document detailed requirements.
●Technical project implementation in design solutions for current and future needs, supported development and production systems.
●Delivered the knowledge transition sessions on the functionality and development approach on Guidewire PolicyCenter.
●Coordinated with business teams to clarify requirements and business needs.
●Modified existing software systems to enhance performance and add new features.
●Worked in a team environment to produce high-quality programs and applications for the industry.
●Analyzed code and corrected errors to optimize output.
●Supervised team, discussed project roadblocks to drive issue resolution and promoted use of best practices.
Environment: Guidewire PolicyCenter version 10 SQL, Jira, ServiceNow, Teamcity, GIT, AWS, Bitbucket, SOAP.
Project Profile
●Client : Pekin Insurance July 2019 to Dec 2023
●Role : Guidewire senior developer
Description:
●Pekin Insurance provide Personal line and Commercial line service in Arizona, Illinois, Indiana, Iowa, Kentucky, Michigan, Missouri, Ohio, Utah, and Wisconsin.
●The system is used by many agents to create policies in agency portals.
Responsibilities:
●Working for Personal Auto, Homeowners, Personal Umbrella, Worker compensation, Businessowners, Commercial auto, commercial umbrella Lines.
●I am working as a Lead developer; my responsibilities are providing estimates to the requirements assigning those to team and to myself and providing technical feasibility for new requirements.
●Implemented new line of business (Boat) from scratch. Worked on advanced product designer tool to created new product in PolicyCenter .
●Worked on both PolicyCenter integrations and PolicyCenter configurations.
●Involved in all phases of building project like design, development, Deployment and testing Incident Management and Defect analysis.
●Involved in Data model design.
●Integrated Guidewire PolicyCenter with other modules such as BillingCenter, ClaimCenter.
●Contributed to code reviews and optimization of the code.
●Have done multiple environment setup and involved in Production deployment process.
●Worked on various admin data files like activity patterns, users, and groups etc.
●Created Rate books for multiple lines with business given rate table changes.
●Maintained detailed documentation of software development processes and updates.
●Providing end to end support for E2E and UAT testing.
●Worked within Agile frameworks to consistently meet project timelines and deliverable objectives.
●Analyzing various user stories and tasks and coordinating with the onshore development and business team to document detailed requirements.
●Technical project implementation in design solutions for current and future needs, supported development and production systems.
●Addressing Client issues in a timely and accurate manner, reducing operating cost cycle in time in serving customers.
●Delivered the knowledge transition sessions on the functionality and development approach on Guidewire.
●Coordinated with business teams to clarify requirements and business needs.
●Modified existing software systems to enhance performance and add new features.
●Worked in a team environment to produce high-quality programs and applications for the industry.
●Analyzed code and corrected errors to optimize output.
●Supervised 10 persons team, discussed project roadblocks to drive issue resolution and promoted use of best practices.
Environment: Guidewire policy center 8.0, Guidewire policy center 9.0, Guidewire policy center 9.0.5, Guidewire BillingCenter 9.0.5, Guidewire version 10 SQL, Jira, ServiceNow, Teamcity, GIT, AWS, Bitbucket, SOAP.
Project Profile
●Client : State Auto Insurance Feb 2019 to July 2019
●Role : Guidewire developer
Description:
●Complete migration of the legacy main frame system of client to Guidewire.
●Rollouts for US states those are Florida, Arizona with Homeowners, Personal Auto and Personal Umbrella LOB’s.
●The system is used by many agents to create policies in agency portals.
Responsibilities:
●Working for Personal Auto, Homeowners, Personal umbrella line and Workers’ compensation line.
●Worked on Enhancements and Defects based on the requirement.
●Incident Management and Defect analysis.
●Involved in Batch Monitoring and Message Queues.
●Maintained detailed documentation of software development processes and updates.
●Worked on Guidewire PolicyCenter Integrations and PolicyCenter Configuring User Stories.
●Good Understanding of Git Version Control System.
●Resolved many issues while deployment like DB issues and product model sync issues.
●Work experience in all phases of SDLC - Analysis, Design, Development, Testing and Support.
●Good Understanding of Business Requirements and Good Communication Skills.
●Good Knowledge in P&C Insurance Domain.
●Tested various major functionalities like Policy Submissions, Changes, Cancels, Reinstate, Rewrites and Renewals in Guidewire Policy center.
●Worked on Audit transaction related stories. Scheduled a batch process which will automate audit transactions.
●Maintained user manuals and other documentation for roll-out in customer training sessions.
●Assign defects to team members and track them in Quality center.
●Assist Developers during implementation and provide code reviews feedback.
●Tested various major functionalities like Policy Submissions, Changes, Cancels, Reinstate, Rewrites and Renewals in Guidewire Policy center.
●Performed Sprint level testing, Functional Testing, Systems Integration Testing, UAT, and Regression Testing.
Environment: Guidewire policy center 9.0.1, Guidewire policy center 9.0.5, Guidewire BillingCenter 9.0.5, SQL, Jira, ServiceNow, Jenkins, GIT, AWS, Bitbucket, SOAP.
Project Profile
●Client : ACG (AUTO CLUB GROUP) Oct 2016 to Jan 2018
●Role : Guidewire Edge & configuration Developer, Conversion Mapping
Description:
●It is a commercial market policy administration system of AAA U.S.
●AUTO CLUB GROUP is a part of the AAA (American Automobile Association), to provide the Auto and Home Insurance service over the States Georgia, Florida, Tennessee.
●System contains a major release; this release is specific to two different Line of Business.
Responsibilities:
●Worked on Personal Auto and Homeowners Line of business.
●Involved analysis of requirement and enhanced the code according to the requirement.
●Developer in PolicyCenter, Edge API’s
●Developed billing inquiry API to send the billing inquiry info, installment info and payment history to the PolicyCenter.
●Worked as an edge developer in a team and have developed the code from scratch according to the requirements and deliver the deliverables on time.
●Involved in coding and unit testing.
●Defect Analysis, Fixing and Code Merging.
●Implemented new custom handler classes and created new DTO classes in PolicyCenter.
●Experience in version control using SVN.
●Building design documents for edge services which is consumed by Salesforce team
●Collaborating with various teams like MuleSoft and Salesforce.
●Preparing mapping sheets which will be used by other teams.
●Developed business requirements documenting workflow and process, for migration of Personal auto and Homeowners to Guidewire PolicyCenter.
●Worked on custom module called pay in full discount which involves in BillingCenter.
●Worked on few defects related to invoicing, Delinquency, and trouble tickets in BillingCenter.
●Prepare low level and high-level design documents.
●Support Quality Analyst team with test strategies and help them during test execution.
●Maintained a good working relationship with co-workers and management.
●Participated in team meetings and provided input on deadlines, designs, and enhancements.
●Coordinated specifications and requirements for project technical needs.
Environment: Guidewire policy center 9.0.1, Guidewire BillingCenter 9.0.1, Edge 6.0, SQL, Jira, ServiceNow, Jenkins, SVN, Bitbucket, SOAP.
Educational Qualification
•B. Tech in Computer Science Engineering,
KL University, AndhraPradesh, India – May 2016
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