Project Coordinator Office Manager
Resume:
Kristen Orth
E-mail: ***********@*****.***
Tel: 206-***-****
Personal Statement
My passion in life has alway been to help and care for people, and make every effort to bring as much joy as possible to each person I encounter in both my professional and work environments. I am exceptionally hard-working and an active listener. I like to understand the core fundamentals of the task at hand, then find the most effective and efficient ways to get the desired result. I enjoy using creative ways to solve new problems that come my way. I am very capable of succeeding in both an independent and a cooperative environment. I seek out new challenges and opportunities for growth. Education
Highschool Diploma (2002)
Lincoln High School- Tacoma, Washington
Work Experience
Project Coordinator
Andersen Construction, Seattle WA (July 2022- 2024)
● Create and package new subcontracts for a subcontractors working on the project
● Responsible for collecting and maintaining all necessary compliance documents for subcontractors to be working on site, including all necessary insurance forms, site safety documents, enrolling them in certified payroll programs etc.
● Manage monthly subcontractors billing packages. Including verifying subcontractors are billing for the correct items and work complete percentages. Ensuring the bill is accurately reflecting subcontract values from past and future monthly billings.
● Processing and tracking all progress billings from Subs to accounting, and following the cycle to payments out.
● Maintaining daily communications with dozens of separate entities to coordinate all subs on site are up to date on compliance and allowed to work on site each day. Office Manager (Oct 2019-July 2022)
Crawl Pros, Puyallup WA
● Create and implement standard operating procedures
● Create and update internal office documents
● Work directly with pest control Operations Manager to maintain a seamless balance between the two divisions from procedures to the customer perspective
● Work directly with the field estimators to ensure onsite appointments and routing are accurate and efficient.
● Handle all customer complaints. Communicating with the customers to understand what the issues are and deescalate it necessary. After which, I come up with a plan for resolution and implement it
● Oversee accounts receivable to ensure all payments are being processed in a timely matter
● Verify accounts are closed out to completion so field estimators can be paid commissions on completed projects
● Maintain daily flow of the office. Including assigning duties, coordinating breaks, ensuring that all work is completed in the appropriate amount of time
● Hire and train all office staff
● Manage and track PTO requests for office and field staff Project Coordinator (Aug 2018 – Oct 2019)
Crawl Pros, Tacoma, WA
● Review contracts and verify that project forecast and estimates align.
● Create work orders based off contract, and ensure payroll accuracy
● Create invoices for collections from contracts
● Coordinate resources for work to be performed: equipment, vehicles, crew availability and skill level
● Scheduled all projects for all three locations
● Gather and organize site specific information for projects to be completed properly
● Collect and process deposits for all projects, in a time specific manner
● Pest control division, schedule, customers for monthly inspections
● Review and process all rebates to energy companies for reimbursement Bar Tender (Apr 2017 – Aug 2018)
Blue Octopus Champagne Bar, Point Ruston, WA
• Greet and serve all guests in a timely and friendly manner
• Extensive knowledge on wines, including regions, grapes, soil types etc.
• Create and serve all cocktails and appetizers
• Work in an unsupervised environment, giving excellent service, and handing all transactions Lead Server
Claim Jumper Restaurant, Tukwila WA ( 2000 – 2017)
• Greet and Serve Guests in a timely and friendly manner
• Properly time food and drink arrival for guests, to ensure a cohesive dining experience
• Train new employees
• Supervise shifts to ensure a cleanly and organized environment be maintained during busy hours
• Process cash and card transactions
As a server I took great joy in creating a fun and attentive experience for every guest I served. I enjoy attention to detail to make each guest feel cared for and to give them the best service on every visit. References
Eric Gibson, Project Manager Axiom Construction- Phone 253-***-**** Krissy Cornwall, Wild Fin Server-Phone: 425-***-**** Tim Burwell, Carpenter Absher Construction– Phone: 253-***-****
Contact this candidate