Technical Support Sales Representative
Resume:
Resume
Bina Rosenbaum
*************@*****.***
Skills and Qualities:
● Proven management skills with a wealth of experience in technical support, team management, sales, and marketing.
● Demonstrated proficiency in coordinating and managing events at luxury hotels.
● Creative problem solver with excellent communication skills, capable of thriving under pressure.
● Fluent in both English and Hebrew in reading, writing and speaking.
● Strong communication skills with the ability to convey complex information clearly.
● Proficient in various office software, excellent in Google and Zendesk. Professional Experience:
Sales Representative for Events, Waldorf Astoria, Jerusalem (2023)
● Conducted sales processes for a variety of private and business events.
● Managed the operational aspects and production of events to ensure seamless execution.
● Collaborated with internal teams, negotiated contracts, and communicated with international clients. Phone.do, Jerusalem (2022-2023)
● Managed global customer relations, implemented business scripts, and ensured client retention.
● Handled payments, generated transaction reports, and provided ongoing support.
● Led an international freelancers team, including shifts, training and payroll. Sales and Events Manager, Luxury Hotel, Jerusalem (2021-2022)
● Organized private and business events, production, and customer service.
● Managed sales processes and marketing development.
● Managed international clients and hotel apartment sales. Remote Back Office role, MBH Services, USA (2020-2021)
● Managed payment processes and financial transactions.
● Provided personal support to the CEO.
● Conducted employee training sessions.
Fitness Center Manager & Trainer (2019-2020)
● Oversaw front desk operations, managed schedules, and facilitated sales, ensuring seamless daily operations.
● Conducted diverse training sessions, including Pilates, personal, and group training, demonstrating adept multitasking in a dynamic studio setting.
Education:
● Fashion Design and Patterns Studies, Manchester College, UK (2019-2021)
● Physical Fitness Training Studies, Wingate Institute (2016-2020) References available upon request.
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