Technology Services Active Directory
Resume:
James C. Murphy ********@*******.***
Skills:
Servers/ITSMs:
Microsoft Windows 2016, 2019, 2022 Wndows Active Directory Microsoft Exchange 2016, 2019 VMware ESXi6x, Vmware Horizon 8.8 administration console, Vmware vCenter Server 7x, 8x, Microsoft SharePoint, Azure Active Directory (Entra Roles) administration, Jira 9, ServiceNow (All Versions since 2021 Q1)
Applications/Backup:
Microsoft Office 365, Adobe Acrobat Pro DC, VMware vSphere 7x, 8x client, Cisco Wireless Client; Citrix Client; Baan ERP; Oracle Siebel CRM, Acronis Cloud Backup; Symantec Backup Exec
Security Hardware/Software:
Dell SonicWall TZ500, Cisco Meraki MS210-48FP, Cisco Meraki MS225-48FP, Barracuda spam filter, Proofpoint spam filter, Trend Micro, McAfee anti-virus; Symantec Endpoint Protection, Qualys cloud cybersecurity vulnerability management console.
Support Tools/Systems:
System Center Configuration Manager (SCCM); Ivanti Endpoint Manager and LANDESK Management Suite
Work History
02/2019 – Atlantec Technology Services Westbrook, ME
Present Vice President Technical Services
Report directly to the President of Atlantec Technology Services, a managed service provider and manage a team of 5 technical engineers that perform remote and onsite support to clients in New Hampshire and Maine. Create and maintain IT budgets and spreadsheet reports for IT executives of our clients with itemized costs per ongoing project.
Our engineers perform the installation, support and maintenance of all client site servers running Microsoft Windows 2016 and 2019 server, Exchange 2016, 2019 Server with some clients running VMware ESXi6x hosting 2016 and 2019 Windows Server with remote VDI virtualized desktop pools and various Dell, IBM laptops and desktop hardware at client sites.
We also provide Qualys cloud cybersecurity vulnerability management and are responsible for all customer data backups to the cloud and disaster recovery policies for our clients. I schedule and manage all off hours and weekend projects and schedule consulting resources when necessary.
01/2013 – City of Boston Massachusetts Boston, MA
02/2019 Sr. Windows VMware Administrator
Worked in the MIS LAN team creating, maintaining and supporting all Data Centers, Hosts and VM's using VMware vSphere client and vCenter server. Performed decommissions of all Dell PowerEdge Microsoft Windows 2008/2012 on premise servers and Exchange 2013 servers after Data Center, hosts and VM's created and data migrated into VMware virtual environment using a preferred vendor to assist us with carrying out this project.
Worked on a project to migrate all on premise Microsoft Exchange 2013 e-mail servers to the cloud using Google mail. Created and edited PowerShell scripts designed for automating various tasks. Reported to the Director of IT and made IT recommendations on all new infrastructure as needed.
07/2009 – Atlantec Technology Services Falmouth ME
01/2013 Vice President Technical Services
Reported directly to the President of Atlantec Technology Services, a managed service provider and manage a team of 5 technical engineers that perform remote and onsite support to clients in New Hampshire and Maine. Create and maintain IT budgets and spreadsheets with itemized costs per ongoing project.
Our engineers performed the installation, support and maintenance of all client site servers running Microsoft Windows 2003, 2008 and 2012 Server, Exchange 2007, 2010 server.
We also provide Cybersecurity vulnerability management and are responsible for all customer data backups and disaster recovery policies for all of our clients. I scheduled off hours and weekend projects and scheduled and managed consulting resources when necessary.
08/2004 – Tokyo Electron Limited Beverly MA
06/2009 Sr. Network Administrator Technical Support Supervisor
Led and trained a team of 6 IT professionals and reported directly to the East regional IT Director. Performed daily network administration, support and maintenance of approximately 800-900 users in active directory running Microsoft Windows server 2008 and Microsoft Exchange 2007 servers.
Supervised the tech support staff in remote offices in Austin Texas, Albany New York and Manassas and Richmond Virginia. Ran server backups with Symantec Backup exec 12.5 on a nightly basis.
EDUCATION AND TRAINING
Northeastern University Continuing Education Boston, MA
Took specific Information Technology courses to enhance my skills in the field.
09/1993 – Computer Learning Center Somerville MA
06/1994 Certified PC Network Technical Support and Network Administrator
Certifications:
MS Windows 2008 Active Directory 11/29/2012
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