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Sales Team Account Manager

Location:
Olive Branch, MS
Salary:
70000
Posted:
December 01, 2024

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Resume:

Southaven, MS *****

662-***-****

***************@*****.***

Julie Honeycutt

EXPERIENCE

Containerport Group Memphis, TN — Pricing & Procurement Analyst June 2024 - November 2024

● Analyze pricing strategies

● Assess market trends

● Optimizing pricing models to ensure competitiveness and profitability

● Collaborate with cross-functional teams

● Evaluate cost factors

● Contribute to developing pricing structures that align with business goals

● Gather rates from carriers/create sell rates/submit to customer for RFP’s

● Handle all rate quote requests from Sales team/gather rates from carriers/create sell rates for all markets in the US & Canada

● Negotiate with carriers on rates to obtain the best margin

● Verify all specs of the loads before sending price to customer (i.e. overweight/haz/reefer)

● Work with Logistics Operations to secure a carrier when work order is received Containerport Group Memphis, TN — Strategic Account Manager January 2024 - June 2024

● Single Point of Contact for multiple accounts

● Establish and nurture strong relationships with key clients, recognize opportunities for expansion, and work in conjunction with internal teams to fulfill client requirements.

● Comprehend clients’ business objectives, challenges, and market trends to provide strategic counsel and solutions that align with their goals.

● Conduct regular business reviews with clients to evaluate their satisfaction, identify areas for improvement, and uncover opportunities for growth.

● Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure client needs are met and exceeded.

● Identify opportunities for upselling and cross-selling, working in close collaboration with the Sales team to develop account expansion strategies.

● Monitor and analyze client performance metrics, providing insights and recommendations for improvement.

● Remain current with industry trends, the competitive landscape, and market conditions to proactively identify potential risks and opportunities for our clients.

● Track and report on key account metrics, such as revenue growth, customer retention, and client satisfaction, to senior management.

Containerport Group Memphis, TN — Logistics Pricing Analyst/Carrier Relations/Invoice Analyst April 2022 - January 2024

● Analyze pricing strategies

● Assess market trends

● Optimizing pricing models to ensure competitiveness and profitability

● Collaborate with cross-functional teams

● Evaluate cost factors

● Contribute to developing pricing structures that align with business goals

● Gather rates from carriers/create sell rates/submit to customer for RFP’s

● Handle all rate quote requests from Sales team/gather rates from carriers/create sell rates for all markets in the US & Canada

● Create/Maintain Carrier Master rate sheet

● Create/Maintain Customer Master rate sheet

● Negotiate with carriers on rates to obtain the best margin

● Verify all specs of the loads before sending price to customer (i.e. overweight/haz/reefer)

● Work with Logistics Operations to secure a carrier when work order is received.

● Analyze invoices-verify all buy rates and sell rates are correct/submit to Accounting to process.

(TMS-TRINUM/CARGOWISE)

● Verify all invoices have been submitted in a timely manner via non-invoiced report. Research reasons not being completed and correct. (TMS-TRINUM/CARGOWISE)

● Strong analytical skills,/attention to detail/active member of Employee Engagement Committee S&M Transportation Memphis — Area Manager

March 2017 - April 2022

● Area Manager for local trucking company

● Create schedule and keep up with import/export loads daily to change it on a moments notice

● Proficient on time maintenance dealing with truck routes/equipment locations for best performance

● Send rates to current and future customers

● Intermodal/dry van

● Well versed on all the rails and depots in the Memphis area

● Monitor chassis websites daily on where to get equipment

● Work with steamship lines on booking issues

● Handle all hiring and orientations

● Dispatch drivers daily

● Choose best routes for large loads

● Keep up with current weather conditions to determine is there is a safety issue

● Work with forwarders daily to keep them updated on their loads

● Handle com data needs

● Oversee all E Logs to make sure drivers are in compliance with guidelines (OMNITRACS)

● Gather all paperwork needed to process invoices for customers

● Invoice all customers (TMS/Innovative)

● Collections

● AP/AR

● Safety Coordinator

● Schedule all maintenance on

● Trucks/PM's/everyday issues

● Handle all breakdowns and scheduling road calls

● Assign PO's when needed

● Create good relationships with current and future customers

● Submit weekly operations report to VP

● Calculate and submit payroll/reimbursement info (PAYCOM) UWT Logistics Memphis, TN — Accounting/Brokerage/Shipment Scheduling July 2015 - March 2017

● Process all invoices and write checks / ACH drafts to pay vendors

● Run monthly P&L Reports

● Process payroll

● Maintain invoices to customers for services rendered

● Correct carrier billing errors weekly

● Maintain monthly maintenance report for printers at all locations

● Verify correct charges for all intermodal shipments

● Handle all security / alarm system calls

● Schedule all daily outbound loads

● Correspond with freight carriers on any and all matters

● Run product count reports to verify inventory receipts agree to daily distribution

● Run product forecast reports (daily / quarterly)

● Check in all drivers and verify load numbers for the shipping and receiving departments

● Ensure all of next day's loads have uploaded into Scale for order picking that night

● Receive in all job applications for Human Resources

● Main switchboard operations

● Brokerage-Veritiv

ACCO Brands Booneville, MS — Transportation Coordinator February 2014 - July 2015

● Receive freight bills electronically directly from carrier for processing

● Scan all paper invoices and associated documents for manual processing

● Verify if shipment is company's liability to pay

● Identify rate and discount errors on invoices that were quoted by carriers used throughout the United States and foreign countries

● Identified inappropriate accessorial charges

● Allocate freight charges to appropriate cost center and General Ledger accounts

● Carefully monitor invoice flow to eliminate duplicate payments

● Recover shipment costs for service failures

● Work with 3rd party companies to expedite invoice submission for prompt payments

● Check all carriers aging accounts each month to make sure all bills are paid in a timely manner to increase

● Worked to create the process manual for the Freight Payment Department Avectus Healthcare Solutions Corinth, MS — Insurance Coordinator May 2013 - February 2014

● Coordinate and process insurance information for numerous hospitals

● Processed claims to expedite the payment process from the responsible party

● Review police reports from accidents to obtain information on parties involved

● Send out letters to insurance adjusters verifying liens on patients' accounts for hospitals to receive payment

Unemployed Corinth, MS

March 2013 - May 2013

● Navistar contract ended

Navistar Corinth, MS — Core Accounting Support

November 2011 - March 2013

● Ordering Shipments for parts to be delivered to customers

● Creating Export documentation for shipments

● Match Bills of Lading to correct shipment tallies

● Verify consistency of all Tallies and entries

● Make sure all tallies for each customer have been entered into the tally log at the EOM

● Processing daily Ford A/R invoices

● Reconciling previous months' Ford A/R invoices and credits at the end of each month

● Practiced Lean procedures in workspace

Refreshments, Inc Corinth, MS — Accounting Clerk / Receptionist Catering/Food Service August 2000 - November 2011

Accounting Clerk / Receptionist

● Processing invoices

● Collections

● Receive in payments and make deposits for four companies

● Order all office supplies for three companies

● Handle all phone directory advertising for three companies

● Operate main switchboard daily/Handle customer inquiries & complaints Catering/Food Service

● Interviewing potential candidates for future employment

● Processing timecards

● Created work schedule/menus for all cafeterias

● Ordering all product(s) for cafeterias off site

● Processed inventories monthly for all cafeterias

● Scheduled and kept log of absentees and time off requests

● Safety committee

EDUCATION

Walnut High School Walnut, MS — High school diploma August 1996 - May 2000



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