Customer Service Medical Assistant

Vanessa D. Thomas **********@*****.***

*** ****** ****** ********, ** 08611 Cell : 609-***-****

OBJECTIVE

To use my medical, administrative/clerical, and customer service skills for employment in a comfortable, friendly, professional environment.

PROFESSIONAL EXPERIENCE

08/15 - Present Amazon.com. Robbinsville, NJ

Fullfillment Associate

04/14 - 08/15 7 Eleven

Cashier, Asst. Manager in training. Hamilton, NJ

09/13 – 03/14 Princeton Dermatology Associates Princeton, NJ

Certified Medical Assistant

12/12 – 1/13 USInvest Princeton, NJ

Executive Assistant

12/10 – 6/12 Top Notch Cleaning of NJ Hamilton, NJ

Commercial Cleaning Technician

07/09 – 04/10 Superior Chevrolet Princeton, NJ

Cashier

Receptionist

Customer Service

07/06 – 2/13 Office Team Princeton, NJ

Office Support

12/08 – 05/09 Randstad /ADP Small Business Services Princeton, NJ

Admin. Specialist

Overflow Operator

Process payroll for entry

5/07 – 9/07 Mathematica Policy Research. Inc. Plainsboro, NJ

SOC I

Data Entry

Telephone Interviewing

1/07 – 3/07 Community Management Services Group, Inc. Mt. Laurel, NJ

Adminstrative Assistant

Customer Service Work Orders

Coverage for Property Managers Bulk Mailings

Work Orders Photo-copying

Word processing Follow-up Calls

Filing Correspondence

Special Projects

10/05 – 08/06 RCP Management Company Princeton, NJ

Administrative Assistant

Customer Service Work Orders

Word Processing Bulk Mailings

Work Orders Correspondence

Follow-up Calls Billing

Filing

02/03 - 09/05 Atrium Staffing, Princeton, NJ

Adminstrative Clerical Office Assistant

Call Center Clinic Charges

Word Processing Bulk Mailings

Switchboard Correspondence

Mail Calendars

Book Conference Rooms Meetings

Expense Reports Certificates

Word Processing Mail Distribution

Filing

03/04- 05/04 Princeton Fitness and Wellness Center Princeton, NJ

Customer Service

Provided assistance to members regarding billing, policies via telephone and walk-ins

filing contracts.

199. 1997 – 2002 NJ Department of Corrections Trenton, NJ

C. Computer Operator Assistant

IT Help Desk Payroll

Word Processing Immunization Data Entry

1996 – 1997 Princeton Management Company/ Pennington, NJ

Princeton Medical Center/Pennington Family Practice

Medical Assistant

Patient Vitals Allergy Injections

Phlebotomy Immunization

EKG Prescriptions

Charts Minor Office Surgery

Expense Reports Referrals

1990 – 1995 American Cyanamid Company Princeton, NJ

Material Services Clerk

Answering Phones

Shipping Clerk Asst.

In-house customer service for ordering of safety shoes

Implemented filing system for shipping.

Operated DHL and FedEx shipping systems for letters, packages and dangerous goods.

Packaged and shippied dangerous goods by ground and air.

1989 – 1993 Princeton Family YWCA Princeton, NJ

Evening Secretary

Customer Service in Registration Office

Filing

Payment systems (Visa/MasterCard)

End of business procedures.

EDUCATION

CDM Institute – Certified Medical Assistant

Mercer County Community College, West Windsor, NJ 2 Years

Star Technical Institute, .Edgewater Park, NJ

Course of Study: 6-Month Medical Assistant Certificate Program.

COMPUTER EQUIPMENT/SOFTWARE

Equipment: Dell, Compaq, Macintosh, Printers: Dot Matrix, Hewlett Packard, Xerox Copier/Collator, Fax, Poster Writer.

Software: AS400, Internet, Outlook, Lotus 1-2-3, Harvard Graphics, PrintShop, Photo Suite, Novell, McAfee, GroupWise 5.5, Microsoft Office: Word, Excel, Power Point, Familiarity with Access.

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