IT contractor

PROFESSIONAL SUMMARY

Critical thinking IT

Professional effectively

resolving technical issues

through troubleshooting

and implementation.

With over 8+ years of

specialized experience in

hardware installations,

Microsoft Suite, GMP

Siemens systems, project

management, and

network deployment.

GENDA KITCHING

Southeast, USA *************@*****.***

EXPERIENCE

MAY 2023-

CURRENT

Highpoint, NC

Provide IT troubleshooting for 250 employees. Support all break/fix software and hardware technical issues, i.e servers, installations. Create and install employee workstations in various departments. Install and troubleshoot all network printers. JULY 2020-

JULY 2021

JUNE 2017-

CURRENT

Winston- Salem, NC

Imaged PCs for the C-Suite, Finance, Human Resources, and Outside/Inside Sales departments. Added specified AD groups to all PCs per department request. Managed IDFs and deployed/installed servers and switches.

Freelance IT Contractor VA, NC, SC

Communicated with businesses to provide up-to-date information on network installation. Mounted, installed and configured hardware for commercial contracts including monitors, printers, IDFs, cameras, WAPs, cables, VOIP (polycom), and POS systems. Constructed network rooms including the installation network rack, patching cables, certifying cables, and all general IT maintenance.

EDUCATION

OCTOBER -

2024

DECEMBER

2024

CCNP- CISCO CERTIFIED NETWORK PROFESSTIONAL

ASSOCIATE OF SCIENCE IN INFORMATION

TECHNOLOGY

SKILLS CORE STRENGTHS

IT Hardware Configuration

Certified to use a Lift

Technical troubleshooting of Microsoft Office Applications Servers, Switches, PCs, and Printer Restoration and Repair WAPs Installation and Troubleshooting

Hardware Upgrades

Application Installations

Remote Desktop Support

Command Prompt

Active Directory Administration

Strong Work Ethic & Collaborative Team Player

Assertive & Innovative

Diligent, Persistent, & Consistent

Punctual and Effective

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