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Bartender

Location:
Coconut Creek, FL
Posted:
November 30, 2024

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Resume:

Linda Cubilete

Deerfield Beach, FL *****

*************@*****.***

+1-305-***-****

Ambitious Bartender with background in sales, mixology and flaring. Expertise in Bar training, Highly educated in Bar and restaurants environments. Work Experience

Bar Manager

The Wick Theatre-Boca Raton, FL

April 2022 to October 2024

• Created and implemented innovative cocktail menu, featuring new signature drinks

• Managed inventory and ordering process, ensuring optimal stock levels and minimizing waste

• Trained and supervised a team of bartenders, providing guidance on drink preparation techniques and customer service

• Developed strong relationships with suppliers to negotiate favorable pricing for alcoholic beverages and bar supplies

• Maintained cleanliness and organization of the bar area, adhering to health and safety regulations at all times

• Collaborated with kitchen staff to create food pairing recommendations for customers, enhancing overall dining experience

• Utilized exceptional mixology skills to craft visually appealing cocktails that exceeded customer expectations

• Provided outstanding customer service by promptly greeting guests, taking accurate orders, and delivering drinks in a timely manner

• Effectively handled cash transactions using POS system while maintaining accuracy in balancing cash drawer at the end of each shift

• Resolved guest complaints or concerns promptly and professionally to ensure high levels of satisfaction were maintained

• Organized special events such as themed nights or live music performances to attract new customers and boost revenue

Head Bartender

The Boca Raton-Boca Raton, FL

February 2022 to April 2024

• Mix and serve a variety of cocktails, beers, and wines to patrons, ensuring high-quality and consistent drinks.

• Provide exceptional customer service by engaging with guests, taking orders, and offering recommendations.

• Maintain cleanliness and organization behind the bar, including regularly cleaning equipment and bar surfaces.

• Monitor inventory levels and reorder supplies as needed to ensure smooth operation of the bar.

• Handle cash transactions, process payments accurately, and reconcile cash drawer at the end of each shift.

• Assisted bartenders in preparing garnishes, stocking bar supplies, and maintaining cleanliness of the bar area.

• Greeted customers, took drink orders, and delivered beverages in a timely manner.

• Supported bartenders during busy periods by clearing empty glasses

• Proficient in cocktail mixing and drink preparation

• Excellent customer service and communication skills

• Strong attention to detail and ability to multitask in a fast-paced environment

• Knowledge of beverage and alcohol laws and regulations

• Ability to work well independently and as part of a team Lead Bartender/Supervisor

Radisson Hotel Group-Miami Beach, FL

March 2019 to July 2022

• Collected and authorized payments of guests.

• Trained 40 new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.

• Performed event coordination for larger parties and gatherings.

• Developed 10 new cocktails for the menu.

• Followed alcohol awareness procedures for prevention of intoxicated guests.

• Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.

• Affected quick resolutions to customer problems and brought in management when needed.

• Received, inspected and logged all products for accuracy of shipment, temperature and quality.

• Created and implemented an action plan to address cost control issues.

• Managed customer flow and backed up lines to reduce checkout wait time.

• Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.

• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

• Supervised, trained and developed team members in accordance with company policies and procedures.

• Monitored guest for intoxication and immediately reported concerns to management.

• Upheld standards of cleanliness, food handling and safety.

• Monitored temperature of cases, shelves and storage areas and reported failures to the manager.

• Worked closely with the chef to provide tasty options for guests with food allergies or intolerances.

• Followed checklists for shift start and end to help with smooth transitions.

• Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.

• Adhered to safe work practices.

• Inventoried and restocked items throughout day.

• Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

• Explained menu options in detail so that customers could make educated decisions on food items.

• Removed discontinued, old and slow-moving items from shelves.

• Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.

• Stocked "point of purchase" areas with recipe cards, product coupons and promotional material. Head Bartender/Bar Manager

RIVIERA COUNTRY CLUB-Coral Gables, FL

June 2020 to May 2021

• Prepare alcoholic or non-alcoholic beverages for bar and restaurant patrons.

• Interact with members, take orders and drinks.

• Assess members’ needs and preferences and make recommendations.

• Mix ingredients to prepare cocktails as requested.

• Restock and replenish bar inventory and supplies.

• Stay member-focused and nurture an excellent guest experience.

• Comply with all food and beverage regulations.

• Resume and proven working experience as a bartender a must.

• Excellent knowledge of in mixing, garnishing and serving drinks is required.

• Computer literacy and POS knowledge a plus.

• Positive attitude and excellent communication skills.

• Ability to keep the bar organized, stocked and clean. Bartender

The Grill on the Alley-Aventura, FL

April 2018 to May 2020

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

• Interact with customers, take orders and serve snacks and drinks

• Assess customers’ needs and preferences and make recommendations

• Mix ingredients to prepare cocktails

• Plan and present bar menu

• Check customers’ identification and confirm it meets legal drinking age

• Restock and replenish bar inventory and supplies

• Stay guest focused and nurture an excellent guest experience

• Comply with all food and beverage regulations

Bartender

601 Miami / American Airlines Arena-Miami, FL

January 2019 to February 2020

• Retrieve cash bag from vault and verify cash amount.

• Count the stock verifying the amounts provided on the stand sheets.

• Ensure stand is properly stocked and cleaned

65% During Event

• Fill order placed by guests quickly and efficiently using POS and Credit Card Machine.

• Ensure that only guests of legal age are served alcoholic beverages. Check

• For valid identification.

• Use new cups for every transaction. (no refills allowed)

• Be courteous and provide exceptional guest service.

• Complete sanitation worksheet in full

• Complete Alcohol Incident Log whenever service is denied to a guest 15% Post Event

• Recount stock and verify on stand sheet. Enter end counts into the Point of Sale.

• Fill out Stand sheet completely, tally sales, deposit money.

• Clean bar area (including but not limited to bar surface, display shelves, POS, inside coolers and floor drain)

• Requisition stock for next event.

• Turn in cash bag and report to the vault.

• Report earned tips in the time clock.

Bartender

Hard Rock-Miami, FL

April 2015 to March 2018

Served each guest courteously, quickly and efficiently.

● 16 years casual dining experience.

● Conducted monthly inventory.

● Created effective employee schedules that maintained coverage at peak times and minimized labor costs.

● Kept facility compliant with health codes, sanitation requirements and license regulations.

● Cleaned, mopped and vacuumed the bar area.

● 18 years customer service experience.

● Adhered to state laws regarding alcoholic beverage service.

● Maintained full knowledge of beverage lists and promotions.

● Managed bar inventory, restocked supplies and placed orders.

● Contributed to service that earned a stellar review in hard rock heals.

● 16 years catering experience.

● Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.

● Poured drinks using standard pour according to specifications.

● Received beverage orders from wait staff and delivered beverages to guests.

● Verified that guests at the bar were of legal age.

● Upheld strict cash handling procedures.

● Ensured liquor was secured at the end of shifts.

● Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

● Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.

● Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).

● Greeted guests in a timely and professional manner.

● Consistently used suggestive selling techniques.

● Cleaned shelving, mixers, cups, blenders and soda guns.

● Set up glassware and liquor prior to events.

● Maintained a consistent, regular attendance record.

● Maximized customer service by training staff, overseeing operations and resolve issues in a timely manner.

● Developed unique events and special promotions to drive sales.

● Implemented procedures that reduced wasted stock by 30%.

● Followed all safety requirements for alcohol service and kept a list of available ride services for inebriated customers.

● Motivated and disciplined employees according to established requirements.

● Enthusiastically and appealingly described food and drink specials to guests.

● Updated daily logs, computer tracking systems and other relevant documentation.

● Cleaned and changed ashtrays and emptied trash cans as necessary.

● Retrieved liquor, wine and beer from various storage facilities.

● Closed out cash register and prepared cashier report.

● Managed strict beverage control to minimize waste.

● Processed orders on a computerized Point of Sale system.

● Notified a manager if a guest was intoxicated or rude to other guests.

● [Number] years casual dining experience.

Head Bartender

Puntino Restaurant-Key Biscayne, FL

June 2008 to February 2013

Maintained inventory and ordered new supplies when needed.

● Collected and authorized payments of guests.

● Trained 40 new bartenders on all aspects of the job, including drink preparation, up-selling techniques, maintaining customer relationships, garnish preparation and sanitation regulations.

● Performed event coordination for larger parties and gatherings.

● Developed 10 new cocktails for the menu.

● Followed alcohol awareness procedures for prevention of intoxicated guests.

● Performed opening and closing duties of establishment, including printing sales reports, setting up bar for next shift, counting cash drawer and taking inventory.

● Affected quick resolutions to customer problems and brought in management when needed.

● Received, inspected and logged all products for accuracy of shipment, temperature and quality.

● Created and implemented an action plan to address cost control issues.

● Managed customer flow and backed up lines to reduce checkout wait time.

● Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.

● Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

● Supervised, trained and developed team members in accordance with company policies and procedures.

● Monitored guest for intoxication and immediately reported concerns to management.

● Upheld standards of cleanliness, food handling and safety.

● Monitored temperature of cases, shelves and storage areas and reported failures to the manager.

● Worked closely with the chef to provide tasty options for guests with food allergies or intolerances.

● Followed checklists for shift start and end to help with smooth transitions.

● Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.

● Adhered to safe work practices.

● Inventoried and restocked items throughout day.

● Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

● Explained menu options in detail so that customers could make educated decisions on food items.

● Removed discontinued, old and slow-moving items from shelves.

● Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.

● Stocked "point of purchase" areas with recipe cards, product coupons and promotional material. Bartender

Biscayne Bay Yacht Club-Miami, FL

May 2003 to September 2006

Greeted guests in a timely and professional manner.

● Received beverage orders from wait staff and delivered beverages to guests.

● Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.

● Poured drinks using standard pour according to specifications.

● Cleaned shelving, mixers, cups, blenders and soda guns.

● Cleaned, mopped and vacuumed the bar area.

● Maintained full knowledge of beverage lists and promotions.

● Retrieved liquor, wine and beer from various storage facilities.

● Updated daily logs, computer tracking systems and other relevant documentation.

● Set up glassware and liquor prior to events.

● Notified management of ordering needs (liquor, beer, wine, paper goods, etc.).

● Managed bar inventory, restocked supplies and placed orders.

● Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies.

● Carefully followed safety and sanitation policies handling food and beverages.

● Upheld strict cash handling procedures.

● Managed strict beverage control to minimize waste.

● Maintained a consistent, regular attendance record.

● Developed unique events and special promotions to drive sales.

● Adhered to state laws regarding alcoholic beverage service.

● Waited on multiple customers at the bar and throughout the bar area. Education

certification

Miami Dade College - Miami, FL

2007

Bachelor of Arts in Accounting

Kaiser University - Broward, Florida, US

2007

Skills

• POS

• PRICING

• DATA ENTRY

• REPORT WRITING

• TRAINING (4 years)

• Restaurant Server

• Waiter

• Mixologist

• Bartending

• Waitress

• Communication skills

• Computer literacy

• Computer skills

• Customer service

• Management

• Restaurant experience SKILLS

• Skilled in POS/ Micro systems

• Team leadership

• Staff development

• Pricing tool development

• Report writing

• Data entry

• Mixologist

• Flare

• Bar training certifications

• Time management

• Fine dining experience

• Cash handling

• Leadership

• Food handling

• Food industry

• Supervising experience

• Restaurant experience

• Team management

• Restaurant management

Certifications and Licenses

MAST Permit

OLCC Service Permit

Food Handler Certification

TABC Certification

ServSafe



Contact this candidate