Front Desk Assistant Manager
Resume:
Jessica Maness
****************@*****.***
Work Experience
Crown laboratories
Aesthetics
February 2024 to present
GPM Management Investments
Assistant Manager
May 1997 to October 2023
This has been on and off since 97 but I worked with them from 2019 to 2023 straight through
Citi Bank
Collections
November 28,2022 to April 2023
Driver (Part Time)
Railcrew Xpress (RCX) Hallcon - Kingsport, TN February 2019 to present. Hallcon bought contract.
Picked up company vehicle. Then drove to the destination to pick up crew. Then drive crew to their destination for the train yard, to where they can get on their trains. Sometimes picked up crew to bring back to main yard to where they can go home.
Front Desk Clerk
Econo lodge Hotel
August 2020 to November 2020
Checked in guest into their room and made sure that they had everything that they needed. Gave them room keys and processed their payment by credit card or even cash, Walked the hotel grounds to make sure that everything was good.
Tri-Cities Airport
February 2020 to August 2020
laid off due to Coved
Ramp
Worked the Ramp, where the plane came into the airport. Choked the tires of the plane and also helped get luggage off the flight and to the terminal for the customers. If another flight was going out, we would load the plane with the new luggage and made sure that they got onto the flight safely.
Diversity Cleaning
October 2017 to February 2020
Cleaning First Tennessee Banks and Regions Bank
Went in to the banks after hours and cleaned and vacuumed the banks and took out all trash. Made sure that everything was cleaned and sanitized for the next day.
Front Desk Clerk
Country Inns & Suites - Jonesborough, TN August 2015 to September 2017
Checked in guest into their room and made sure that they had everything that they needed. Gave them their keys and processed their payments. I also handled the bank deposits for the Manager for the next morning. Did all paperwork for all shifts to make sure that everything came out good for the day.
Customer Service/Collections
AT&T Call Center
January 2010 to August 2015
Took inbound calls on the customer service side. I helped customers with their accounts and made sure that they were on the right cell phone plan that was needed for their use..
Collection side I made outbound calls. I collected payments on accounts and also turned cell phones off due to non payments. I made payment arrangements for customers when needed and checked their plans due to their usage.
Office Manager
Foxglen Townhouses April 2010 to July 2014
Rented out apartments and also showed the apartments to anyone that came in that wanted to see the apartments. They ran from 1 to 3 bedrooms. Flats and Townhouses. Made orders for the maintenance and also for the pool. I took rent payments from tenants and also made bank deposits and ran them to the bank.
House Wife & Mother June 2004 to August 2005
Stayed at home after having my daughter
RoadRunner Market
September 1996 to January 2004
Education
ASSOCIATES in ADMINISTRATION SERVICES
CTU COLORADO TECHNICAL UNIVERISTY ONLINE
2010 to 2014
DIPLOMA
SCIENCE HILL HIGH SCHOOL - Johnson City, TN
1991 to 1995 Skills
• Pool Maintenance • Guest Services
• Maintenance
• Cold Calling
• Driving • Sales
• Dispatching • Typing
• Java
• Windows
• Social media management • JavaScript
• Linux
• Operating Systems
• Management
• Logistics
• Process improvement
• Analysis skills
• Order management system
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