Customer Service Care Coordinator

Larry A. Grimm, D.Min. **/**/****

*** *. ******** ****. ********, HI 96817 808-***-**** **********@*******************************.***

REMOTE - COACH – CUSTOMER SERVICE

LIFE COACH / COUNSELOR

Skills:

Listener / Relational / Healer / Reconciler/ Empathetic / Energetic / Culturally Competent

Online Competence / Integral Perspective / Communicator / Visionary / Educator / Facilitator / Speaker

Work History:

2023 – Funeral Director, Borthwick Mortuary, Honolulu, HI

2020 – present - Personal Coaching for Life and Faith, Coaching for movement from Adulthood to Elderhood and goals for an extraordinary elderhood www.personalcoachingforlifeandfaith.com

2017- 2020 – Spiritual Care Coordinator, Chaplain for Bristol Hospice – Hawai’I, Honolulu, HI

2011-2017 - Independent Business Owner – Live-Connections, connecting family and friends with significant and sacred events in live broadcast over the Internet. www.live-connections.com, Outreach Ministry for Capitol Heights Presbyterian Church, Denver, Colorado

2008-2011 Chaplain – Hospice of Saint John, In-patient chaplain to 40 residents and 200 staff, non-profit hospice care for all terminally ill and their families. No one turned away.

2006-2007 Marketing Director/Sales, America Jobs Network, Coaching career transition needs of upper income clients.

2004-2006 Pastor, North Presbyterian Church in Denver, Co., a multi-cultural congregation, giving leadership, education, and guidance to members of congregation from four diverse cultures.

1975-2004 Pastor, Presbyterian congregations of differing sizes and character. Board development, organizational redevelopment, planning and implementing program, committee guidance, pastoral care, fundraising, speech making, relationship building.

Accomplishments:

Associate Pastor of large First Presbyterian Church, Midland, Tx. developing educational program for all ages. Trained teachers and committee members, resourced and led their planning process, gave youth leadership. Introduced faith development concept for process of nurture. Congregation kept pace with the latest developments in denominational resources and curriculums. Preached occasionally. In regional body initiated first Peacemaking Program Committee.

Pastored small suburban Woodforest Presbyterian Church, Houston,Tx. overseeing entire congregational life. Preached every Sunday. Initiated and sustained for eleven years the Presbytery’s Social Justice and Peacemaking Taskforce, focusing upon issues in Palestinian-Israeli relations. Introduced Palestinian Christian perspective and stories.

Pastored middle sized First Presbyterian Church, Lakewood, Co. overseeing organizational redevelopment, leadership training, education, and extending pastoral care. Preached every Sunday, expanded membership and annual offerings by 30%. Managed staff. Identified members talents and connected them with roles and responsibilities in organization and relationships. Expanded member participation. Mentored lay leadership.

Successfully enabled families to grieve though socially distancing using live streaming of Dignity Memorial Services.

Pastored multicultural North Presbyterian Church, Denver, Co. Guided program development around diversity represented. Introduced congregation to future vision of service to the community as a faith organization. Represented congregation in community training and activities, giving the organization a cooperative and engaging persona. Membership involvement increased.

As professionally trained and Board Certified Chaplain, listened empathetically to terminally ill patients, family, staff providing healing presence and compassion. Created atmosphere of confidence and peace. Counseled within the Hospice IDT twice monthly meetings and facility IDT meetings advocating for the unique offerings of Spiritual Care. Patients died in peace and families felt included in the dying process in meaningful ways. Served the spiritual life of multiple faith backgrounds, using Chaplaincy principles.

Education:

A.B. Theatre, Grinnell College, Grinnell, Iowa

Doctor of Ministry, Union Seminary, Richmond, Va., Ordination to Ministry Presbyterian Church (USA)

Continuing Education in Group Facilitation, Organizational Development

Contact this candidate