GWENDOLYN MARIE BROWN
567-***-****, *******@*****.***, Toledo, Ohio, 43614
SKILLS
• 10-key
• Data protection
• Database maintenance
• Analytical tool management
• Communication
• Leadership
• Problem solving
• Time management
• Organization
• Teamwork
• Decision making
• Attention to detail
• Adaptability
PROFESSIONAL SUMMARY
Organized Data Entry Specialist versed in document scanning and database management. Manages high-volume workloads with accuracy and efficiency and identifies discrepancies to restore data integrity. Strong command of sensitive data protocols and security measures.
EXPERIENCE
Data Entry Specialist, Oct 2005 - Jul 2023
YrcFreight, Toledo, Ohio
• Maintained accuracy while entering high-volume data into designated fields.
• Identified and corrected data entry errors using established quality control methods.
• Safeguarded data accessibility through effective file management and organization.
• Located necessary data by extracting from physical and digital sources.
• Enters components of bills of lading into the YRC mainframe system. Accesses additional resources such as the US Postal Zip Code Guide, the on-line NMFC program, import/export documentation, and shipper or terminal personnel to obtain required information.
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• Identifies correct customer from customer list.
• Audits bills of lading for completeness.
Communicates precisely and professionally through internal database with the internal customer in regard to reasons that a shipment cannot be billed.
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Operates routine office equipment such as calculators, copier machines and fax machines as requested by management.
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• Performs various clerical functions such as filings.
• Field incoming telephone calls from both internal and external customers EDUCATION
Business
Toledo University, Toledo, Ohio
Business
Owens Technical college, Northwood Ohio