Asset Protection Project Management
Resume:
Hollywood, FL *****
*********.*****@*******.***
DEMETRIUS WELLS
OBJECTIVE I am seeking to obtain a position with a growing company in sales, logistics and customer satisfaction.
SKILLS & ABILITIES • Staff Development
• Asset Protection
• Project Management
• Market Research Trend Analysis
• Client Engagement and Retention
PROFESSIONAL
EXPERIENCE GOPUFF – PROCESS LEAD
December 2022 – Current
• Oversee all facility and delivery operations for my assigned location, from processing
• incoming Direct handling shipments of company to managing objectives order by fulfillment. implementing plans and processes to exceed
• expectations Educate, train, and and drive develop the business. associates along with delivery partners through hands-on demonstration of the company’s standard operating procedures. This includes
• implementation Leverage best practices of new process within the changes site and when from applicable. other sites to improve both the customer
• experience Monitor Human and general Resource workflow. compliance, asset protection, health and safety of our people and
• products. Maintain overall site appearance in accordance with marketing and merchandising guidelines, while providing a great customer experience through efficient and reliable retail
• operations Handle, scan management and move product in a safe and well-organized manner AUTOMOTIVE MANAGEMENT SERVICES, INC. – FINANCE MANAGER April 2017 – September 2022
• Facilitating consumer purchases for new and previously owned vehicles.
• Conducting presentation and sale of F&I products.
• Maintaining relationship with Lenders and Bank Representatives to widen our scope of business.
• Oversight and management of Client Retention and Loyalty Department
• Tracked and monitored store’s Key Performance Indicators (KPI) year over year and developed action plan to stimulate profit growth.
• Created and implemented Finance & Insurance procedures to minimize DREAM WIRELESS the life cycle AUTHORIZED of Contracts RETAILER in Transit – STORE in efforts MANAGER to expedite funding. April 2013 – September 2015
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• • • • • Responsible Managed Hosted Created Led the monthly district monthly Business for in training webinar and “New-to quarterly Business Line and meetings developing Activations” Sales action on portfolio district’s plans sales and to staff “Most-monitor best of practices Improved” multiple team’s locations. growth during my tenure at our Weston and locations.
PAYLESS SHOESOURCE – MULTI-STORE LEADER
October 2010 – April 2013, September 2015 – April 2017
• Multi-store leader, supervising between 10 to 15 employees within my zone.
• Led our district in key “Driving Sales” metrics including Conversion, Units per Transaction and Customer Satisfaction Ratings.
• Responsible for inventory management and efficient shipment processing.
• Coaching sales team on retaining company’s policies and procedures.
• Managed stores’ overhead expenses, including Payroll and Cash Compliance Procedures
• Assigned Loss Prevention and Shrink Leader, tasked with monitoring and managing shrink losses.
• Active member of district’s Audit team
EDUCATION GENESIS CHRISTIAN ACADEMY, DIPLOMA 2009
Attended grade school from 1997-2009
Enrolled in an advanced business and economics course and graduated with a 3.5 GPA. I have also completed a Management and Leadership courses in the field of Business and Finance. References furnished upon request.
I possess a great deal of experience in team-structured careers. In past few years, my teams have been recognized for dedication and commitment to company objectives. I strongly believe that diligence along with vision will yield positive results. My commitment is to learn and execute any task or assignment presented. I am willing to contribute the absolute best of my capabilities in efforts to promote growth and longevity.
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