Customer Service Inventory Management

Richard El Kaddioui

Email: *****************@*****.***

Phone: 973-***-****

Education:

- Diploma in Travel and Customs

Ecole Des Declarant En Douane; Casablanca, Morocco

- Certificate in Flight Attendant Travel and Tourism, Jan 2017 - March 2017 The Travel Academy Eagan, MN

Work Experience:

Manager - FedEx

2019 - 2022

- Oversaw daily operations, managed a team of employees.

- Implemented efficient logistics strategies, resulting in team records and managerial recognition

- Conducted performance evaluations and provided coaching for team members. Manager - Amazon

2017 - 2019

- Led a strong and diverse team, achieving and surpassing company goals and expectations.

- Streamlined inventory management processes, resulting in increased efficiency. Travel Agent

Sun Tour and Travel: 2017

- Assisted clients in planning and booking travel arrangements.

- Provided exceptional customer service, ensuring client satisfaction. Al-Habib Medical Company Ltd.

Riydah, Saudi Arabia: 1998 - 2005

Skills:

- Leadership and team management

- Logistics and operations management

- Customer service and client relationship management

- Inventory management and optimization

- Marketing strategies and campaign development

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