Customer Service System Management

PROFILE

Bernardo de Jesús Merino Wicab

Degree in Foreign Trade and Customs, International Logistics

Develop my skills in the Areas of Interest, as well as Implementation of processes and control in the supplies of Dispatch, and Traffic of Materials and control of regulations in Customs using the programs that favor the

Company ERP,MRP,SAP,BPCS.

CONTACT

************@*****.***

Phone:

512-***-**** Phone

737-***-**** WhatsApp

EDUCATION

Degree in International Relations in International Trade

Autonomous University of Nuevo León - Monterrey, N. L.

1996 to 2001

WORK EXPERIENCE

Humphreys Food Trucks Dic 2023 - Currently working

*Operational / Administrative Manager

Supply control

Operational Management of Inputs

Administrative Control of Events

Control of operational personnel

Inventories, Customer Service Management

* Diligent Delivery Systems Austin Tx. Nov -2022/ Sep-2023

Warehouse Supervision and Coordination

In – Out Merchandise, Return, Dispatch

Supervision of 6 people Forklift, Dispatch.

Supervision Area Maintenance and control of Tooling and Packaging and Cutting Machines

Control Inventory ..

* TRANSPLACE UBER FREIGHT LOGISTIC TRANSPORT

Laredo TX. MAY-2022 / NOV-2022

Dispatch Area Coordination

Cargo Documentation Review

Contact with the Carriers to Dispatch

Inventory of Loaded / Empty Boxes

Review of HAZMAT Materials / Tickets

XCELL LOGISTIC LLC

Laredo TX OCT-2019 / MAY-2022

Traffic/ Dispatcher

Clearance of goods

Coordination of Receipt of Materials in the Warehouse

Relationship of Invoices with the Registry of Materials Physically

Capture of materials in the Output List

Dispatch of goods with Your Load Order, Referrals, Outbound Relationship, COVE, DODA. Shippers

IN-BOND cancellation

Coordinate the Transfer

Follow up on Deliveries of Imported Boxes in Patios of Nuevo Laredo.

Send Weekly Report of Imported shipments to the Billing Area.

APTITUDES

I am bilingual I have 100% English.

Forklift Drive

Customs Law, and European / Asian Foreign Trade 2019

Advanced Workshop C-TPAT GRADUATE COURSE IN LAREDO TX EVALUATED BY CBP. 2019

Advanced C-TPAT control workshop in the Logistics and Security supply chain 2019

HAZMAT Graduate course McAllen TX. Evaluated (DOT, DPS)

Areas of experience:

Logistics, Traffic, Receipt, Distribution, Inventories, Dispatch, Import / Export Land, Air, Maritime, Railway, Maintenance and control of Tooling

Knowledge in handling Automotive materials, Construction, Food, Hazardous Materials, as well as knowledge in international treaties, Asia, Europe, Latin America, for Cancellation of IN-BOND and Tariff Fractions

Knowledge of commands Vox ware (Voice Direct Picking Software for Warehouse )

Forklift handling

Management of Administrative and Operational Systems

MRP, SAP, BPCS

Management of Software World, Excel

Minimum and Maximum KANBAN Inventory Management

Purchasing and Distribution Planning Management

Management of Requirements Planning

Knowledge of ISO 9001 and Evaluations in the Areas of Quality Control and Logistics Analysis from Receipt to Dispatch of the finished Product.

Contact this candidate