Quality Control Maintenance Manager

EGHOSA IGORI

***********@*******.*** 945-***-**** The Colony, TX 75056

Objective

Dedicated and results-driven Maintenance Manager with over 10 years of experience in facility management, janitorial services, and maintenance operations. Proven track record across two continents of leading teams to deliver exceptional service delivery and operational efficiency. An expert in staff supervision, budgeting, and facility maintenance in contributing to a forward thinking organization. Key Skills

Facility Cleaning & Maintenance

Team Leadership & Staff Management

Budgeting & Cost Control

Inventory Management

Safety & Compliance Standards

Equipment Maintenance

Scheduling & Coordination

Vendor Management

Quality Control

OSHA Regulations

Cleaning Techniques & Procedures

Preventive Maintenance Plans

Communication & Customer Service

Problem-Solving & Troubleshooting

Professional Experience

Warehouse Receiver

HMS HOST Grapevine, Texas

10/2024 – Till Date

Duties

Overseeing the receiving process of goods and materials into a warehouse. *

Unload and verify incoming shipments, checking for accuracy against purchase orders or shipping manifests.

Inspect goods for damage or defects upon arrival.

Ensure that the correct items, quantities, and specifications are received as per the order.

Maintain cleanliness and organization in the receiving area, adhering to safety standards.

Examine products for any signs of damage, defects, or incorrect items.

Ensure that products meet quality control standards before accepting them.

Report discrepancies or damages to the appropriate departments or suppliers for resolution.

Maintain accurate records of all incoming shipments, including tracking numbers, quantities, and condition of items.

Update inventory management systems with detailed information about received items.

Ensure that all necessary paperwork (e.g., invoices, bills of lading, packing slips) is completed and filed correctly.

Ensure received goods are properly stored and categorized in the correct warehouse locations.

Assist with updating and maintaining the warehouse inventory database, ensuring stock levels are accurately recorded.

Support cycle counts or physical inventory audits to ensure accuracy of stock counts.

Use warehouse equipment (e.g., forklifts, pallet jacks) to move goods from the receiving area to designated storage areas. Properly label and tag items for easy identification and access within the warehouse. Maintenance Manager

Prospect Care Agency Limited Manchester, United Kingdom 12/2022 – 02/2024

Oversee daily cleaning and maintenance operations for a Clients facility, ensuring compliance with cleanliness, safety, and operational standards.

Manage a team of 7 cleaners, custodians, and maintenance staff, providing training, supervision, and performance evaluations.

Develop and implement cleaning schedules, preventive maintenance routines, and emergency protocols.

Monitor inventory of cleaning supplies, equipment, and maintenance tools, ensuring timely replenishment and cost-effectiveness.

Conduct regular inspections of facilities to ensure quality standards are met and resolve any maintenance issues promptly.

Collaborate with external vendors for specialized services, negotiate contracts, and manage service level agreements (SLAs).

Ensure all health, safety, and environmental regulations are adhered to, maintaining a safe and clean workplace for all employees and visitors.

Develop and manage the department’s budget, identifying areas to reduce costs while maintaining high service standards.

Key Achievements:

Reduced cleaning supply costs by 15% through better inventory management and supplier negotiations.

Implemented a new preventive maintenance schedule that decreased equipment downtime by 7%.

Increased customer satisfaction through consistent attention to cleanliness and operational improvements.

Maintenance Supervisor (Part- Time)

Alfred H Kinight Group Liverpool, United Kingdom 09/2022 – 07/2023

Assisted in supervising a team of janitorial staff and maintenance personnel, ensuring that all duties were completed on time and according to safety protocols.

Scheduled regular deep cleaning and preventative maintenance tasks to keep the facility running smoothly.

Conducted quality control inspections to ensure the cleanliness of all areas and addressed issues as needed.

Supported budget management by tracking expenses related to cleaning supplies, repairs, and services.

Responded promptly to any maintenance emergencies, including plumbing, electrical, and HVAC issues.

General Manager

Victoria Inn Hotel and Suites Benin City, Nigeria 10/2017- 06/2022

Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.

Established and maintained effective communication with staff members to ensure efficient operations.

Coordinated training activities for employees to ensure compliance with company policies and procedures.

Ensured compliance with local health department regulations regarding food safety standards and Hygiene.

Resolved customer complaints quickly while maintaining high quality standards of service delivery.

Conducted regular meetings with management team to review progress against established objectives.

Recruited, interviewed and hired qualified staff for open positions.

Administered employee discipline through verbal and written warnings.

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