Executive Assistant Administrative Support

Highly organized and motivated professional with extensive experience providing administrative support to executive-level staff. Proven ability to maintain confidentiality for sensitive documents, coordinate complex travel arrangements and schedule appointments. Skilled in time management, project management and communication. Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving skills to meet goals. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success. EXECUTIVE ASSISTANT — Reed & Graham, Inc

San Jose, California, February 2014 - Present

Linda Wiley

Executive Assistant

Phone 408-***-****

Email *********@*****.***

Address Palm Coast, Florida 32164

• Meeting planning • Travel administration

• Business Writing • Office Management

• Customer Service • Technical Support

• Administrative Support • Scheduling

• Customer Service-Oriented • Office Administration

• Mail handling • Compensation and benefits

• Excel spreadsheets • Interpersonal Communication

• Information confidentiality • Strong Problem Solver

• Document Preparation • Human Resources Management (HRM)

• Filing and data archiving • Resourceful

• Phone Etiquette • Conference planning

• Professional and mature • Executive Support

• File Organization • Team Collaboration

• Decision Making • Resourcefulness

• Adaptability • Problem Solving

• Organizational Skills • Confidentiality Maintenance

• Record Keeping • Attention to Detail

• Event Coordination • Critical Thinking

• Client Relations • Meticulous attention to detail

• Vendor Management • Inventory Management

• Interpersonal Skills

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

TEACHER — East Valley Christian School

San Jose, CA, February 2011 - December 2013

• Monitored and maintained executive files and records.

• Answered phones, handled calls, and fielded appointment requests to assist supervisors.

• Actively collaborated with senior leadership to develop efficient office processes and procedures.

• Managed and organized confidential information to maintain privacy.

• Assisted with event planning by making travel arrangements and reserving venues when necessary.

• Exhibited strong organizational skills to manage multiple projects simultaneously.

• Leveraged advanced computer software skills including Microsoft Office Suite to complete assigned tasks efficiently.

• Utilized excellent communication skills to liaise between internal departments, external partners and clients as needed.

• Managed executive email accounts by responding to messages and initiating email conversations with colleagues.

• Efficiently managed incoming and outgoing calls while exercising discretion when handling sensitive information.

• Coordinated executive calendar by scheduling meetings with appropriate parties and confirming availability.

• Resolved customer inquiries or escalated issues accordingly according to established protocols.

• Coordinated schedules by booking and canceling meeting venues.

• Processed invoices accurately in a timely manner according to established guidelines. Maintained up-to-date knowledge of company policies and procedures to ensure compliance with applicable regulations.

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• Filed and compiled corporate documents, records, and reports to streamline office flow.

• Compiled and analyzed data for executive decision-making.

• Created purchase orders for office supplies using cost effective methods.

• Assisted with the development and implementation of executive policies.

• Managed office staff by recruiting, preparing orientations and training employees. Performed general office duties, such as ordering supplies, maintaining records management database systems and performing basic bookkeeping work.

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• Prepared agendas, set up catering, and sent invites for luncheons, board meetings, and appointments.

• Made travel arrangements for executives.

• Answered phone calls to direct callers to appropriate parties or take messages.

• Greeted visitors and determined whether should be given access to specific individuals.

• Arranged for employee onboarding by scheduling training and organizing training material.

• Interpreted administrative and operating policies and procedures for employees.

• Ordered and distributed office supplies by adhering to fixed office budget.

• Prepared responses to correspondence containing routine inquiries.

• Operated scanners to make copies of correspondence and other printed material.

• Managed student behavioral issues to optimize classroom learning environment.

• Motivated and engaged students, developing skills and knowledge for academic foundation.

• Organized and used variety of teaching techniques, maximizing individual and group learning. Organized field trips to local museums, parks or educational attractions to provide hands-on learning experiences for students.

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• Fostered an environment conducive to open communication between teacher, student, parent relationships. ADMINISTRATIVE SECRETARY — West Coast Contractors

Reno, Nevada, February 2008 - July 2009

TEACHER'S ASSISTANT — Sun Valley Elementary

Reno, Nevada, September 2002 - January 2008

EMERGENCY MEDICAL TECHNICIAN — Bay Star Ambulance

San Mateo, California, March 1992 - June 1996

References available upon request

• Screened visitors and directed to correct employee or department.

• Served as eyes and ears of office by providing information, answering questions, and responding to requests.

• Obtained signatures for financial documents and internal and external invoices.

• Processed incoming invoices and prepared payment requisitions. Organized office operations and procedures, such as filing systems, recordkeeping protocols, supply ordering, and mail distribution.

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• Identified student challenges and discussed corrective actions with lead teacher.

• Helped to explain assignments and test instructions to boost student comprehension.

• Communicated regularly with parents regarding their child's academic progress and behavior in the classroom.

• Accompanied teaching staff and students on school field trips to assist with supervision and logistics.

• Interacted with students in a manner congruent with chronological age and developmental level.

• Interpreted limited histories and used physical examinations to identify potential underlying critical issues.

• Operated ambulances under both emergency and non-emergency conditions.

• Responded to 911 calls and provided emergency medical care. REFERENCES

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