Assistant manager in icici bank

ALUGOLA SRUTHI

PLOT NO **P **P

PHASE * SITARAM GARDENS Email:*******.*******@*****.***

VISAKHAPATNAM Mobile - 800-***-****

Objective

To obtain a challenging position and an excellent team player where I can implement skills to meet the Challenges of the customer’s Community and also gains further skills.

Personal Skills

Comprehensive solving abilities,excellent verbal and written communication skills,ability to deal with people diplomatically,willingness to learn as a Team Facilitator.

Academics

1 MBA from ST.Anns college, Mallapur. Secunderabad.

2 Bachelor of Commerce from MVN Degree college, Affiliated to KU.

3 Intermediate (+2) from Chaitanya Junior College, Mancherial

4 S.S.C from Oxford creativity high school, Mancherial.

Key Assets

1.A motivated goal achiever having the ability to enlarge skills.

2.Good interpersonal skills and the ability to deal with all levels of people.

3.Strong initiative and ability to work across organizational boundaries.

Work Experience1

Joined as Phone Banking officer in ICICI Bank in Sep 2013,worked as officer to support in loans

Retail Liability process for 1year,later moved to PSMT team as an outbound officer to support department and then moved to ICICI PRUDENTIAL.

Job Profile:

1 Handled inbound calls in Retail Liability process regarding deposits.

2 Worked as a Mentor for new hire teams for 6 months.

3 Handled outbound calls in loans process regarding customer payment dues.

Achievements:

1.Meeting the Focus score above 85%

2.Acted as a mentor in RL Process

3.Achieved sales targets as per the process every month

4.Received certificate of awards for Sales and Focus scores

5.Achieved target leads daily in PSMT loans.

Work Experience2

Joined as HR Executive in POWER MECH PROJECTS LTD in July 2012,worked as

HR executive.

As an HR Executive my role was keeping up to date of the employee MIS.

Shortlisting the candidates as per the requirements, telephonic interviews.

Keeping records (Leaves, payrolls etc.)

issuing appointment letters, offer letters, exit letter, warning letters etc.

salary and wage administration. personnel management.

Personal Details

Name : Sruthi Alugola

Date of Birth : 23/08/1988

Sex : Female

Nationality : Indian

Languages Known : English, Hindi, Telugu.

DECLARATION:

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

SRUTHI ALUGOLA

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