Quality Assurance Qa Engineer

Mizanur R Bhuiyan

US Citizen Chantilly, Virginia

*******.*.******@*****.*** 202-***-****

Quality Assurance Analys Agile Project Management Change Management FE Testing Regression Testing System Testing UAT Testing Security Testing API Testing Quest Jira ALM/ Confluence SOAPUI Postman Selenium WebDriver TestNG 508 Testing Lighthouse NVDA Tool MS Team Foundation SQL SDLC Methodologies/ AWS Console AWS VPC EC2 S3 EFS EBS Load Balancers High Availability Route 53 RDS SAFe Agile environment Microsoft 365 Suite SharePoint Collaborative Problem-Solving Agile Excellent Interpersonal skills.

CAREER OBJECTIVE:

11 years of experience as a Quality Assurance Analyst/BA and Senior QA Engineer expert. I have worked in many different companies and helped them to excel in their competition. Highly experienced software testing professional with strong research and analytical skills. Enthusiastic and dedicated leadership quality in IT Professional with 11 years of diversified experience in FE Application Testing, Backend Database testing, UAT testing as a QA Engineer/QA Analyst and FE functional Tester. Working experience in Waterfall and Agile Scrum methodology and involved in all different phases of SDLC and STLC process. Responsible for ensuring accurate and timely reporting of financial data. Experienced in automation framework development. I have created my script from scratch to enhance my automation script, I added synchronization, Conditional statement and Recovery scenario to handle unexpected error. I have involved in creating different kind of automation framework like data driven, keyword driven and hybrid framework.

TECHNICAL SKILLS:

Tools: Jira, Confluence, HP ALM/QC, Soap API, SoapUI, Postman, Vision, QTest, BDD, Selenium

Cloud Platform: AWS Console, AWS VPC, EC2, S3, EFS, EBS, Load Balancers, High Availability, Route 53, RDS

Operating Systems: Windows, Linux, Unix

Programming Language: Java, JavaScript, C, C++, C#, VBScript, .Net, HTML, XML, SQL, PL/SQL

Databases: MS Access, MS SQL Server, ETL, PL SQL, Oracle, MYSQL, DB2

Bug Reporting Tools: ALM, JIRA

Team Collaboration tools: Slack, MS Team, Cisco-Jabber, WebEx

Project Management Applications: JIRA Confluence, Qtest, SharePoint

Document Management Platforms: SharePoint, ClearCase and OneDrive

Network: Cisco Any Connect, OpenVPN

Other Applications: Microsoft Office 365 Suite, Visio

Excellent presentation skills, self-starter, quick learner, team player, analytical and problem-solving.

CORE COMPETENCIES:

Proficient in the complete Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Bug Life Cycle (BLC) and Business Analysis.

Highly experienced Prioritizing multiple tasks and projects.

Strong knowledge in Smoke Testing, Black Box Testing, Functional Testing, Integration Testing, Sanity Testing, Regression Testing, System Testing, UAT and Section 508 compliance testing.

Highly experienced in database concept such as create table, views and ETL process, manage, extract, manipulate data for various types of data sources.

Experienced with HTML, XML data validation (XPath Assertions) and SOAP Payload validation using SOAPUI and XML Formatter utilities.

Experienced in defect management, defect analysis and defect reporting using HP ALM/Quality Center and JIRA.

Highly experienced in creating test plans, test cases for ACSS and POS applications for the retail business and telecommunication business, to develop and support the CMS and DMS System.

Experienced in uploading test cases and defect reports in JIRA and update the work status of the project.

Highly experienced in SQL for data verification and suggestions given to the respective teams for tuning the application.

A great team oriented person and member of the scrum team.

Efficient in conducting Final inspection, Contract reviews, sign off reporting and approval of project metrics used in teams.

WORK EXPERIENCE:

Bank Of America; Washington DC

Senior Software Quality Assurance Analyst-V October 2022-Current

Working as a Senior Software Quality Analyst V Testing On-premises and cloud migrated applications; in the environment of GIS (Global Information Security); where I have been involved in four different projects; working are called Secure Traveler (ST), BISO (Business Security Information Officer); ID (Information Defense) and RR (Response & Recovery) for Bank of America. The application I am working is called CM (Continuous Monitoring) which is to analyzing and monitoring the security and compliance of GIS procedures in different layers of application to make sure covering the risk and vulnerabilities by following the LOB and SLA guidelines.

Key Responsibilities:

Analyzing the requirements and writing test plans, test scenarios and test cases following the requirements from Jira, Qtest and SharePoint.

Designed test cases for different modules of GIS application, reviewing and executing the test cases.

Execute the test cases and creating test evidence by collecting the test scenario screen shots and upload the evidence to Jira and SharePoint both for On-premises and AWS cloud-based applications.

Experienced in Change Management in both Change for Application and change in new tools, System and process. Working with the team for adapting the new changes and new business Strategies to ensure the expected outcome of the business and make the business dynamic.

Worked End to End testing for Secure Traveler project to ensure the quality products for the end users.

Attending in daily scrum Stand-up call, Core hours, Sprint Planning, Sprint review, Retrospective and test case review meeting with the business clients.

Hands on experience and working on Test Estimation, Test Strategy, Test planning based on the project schedule and timelines.

Involved in Front end Functional, integration, System Testing, Regression, Sanity, API Testing, 508 Accessibility compliance testing, UAT testing and End to End testing.

Developing test Script for Functionality, Security, Regression and UAT testing.

Validating the test result in backend data table by using SQL and Oracle DB, quarries; also, checking and validating data, reports availability in On-premise DB and S3 cloud Server.

Identifying the Test requirements based on user requirements and design specifications using HP ALM.

Sprint/T-Mobile, Reston-VA Feb 2020 – Sept 2022

Quality Assurance Analyst

Sprint T-Mobile is one of the third-largest telecommunication and network operated company in USA. The project I worked is a web-based application which helps the customers to purchase different types of telecommunications and networking devices. I worked as an Onshore POC, QA Analyst and FE testing for Sales Purchase Simplicity Application to develop and test for integration and implementation of Sprint Ecommerce System Application. The Information system that provides innovative products, services, and technologies to improve the availability, quality, and cost of cell-phones and other telecommunications devices. The application used for updates, latest deals and offers that are available for the customers.

Key Responsibilities:

Attended daily scrum Stand-up call, Core hours, Sprint Planning, Sprint review, Retrospective and test case review meeting with the business clients.

Hands on experience on Test Estimation, Test Strategy, Test planning based on the project schedule and timelines.

Involved in Requirement Traceability Matrix (RTM), Test Plans and Test Cases based on defined testing standards.

Performed System, Functionality, Sanity Testing, End to End, Regression, Integration, GUI, Web Application, Compatibility, Ad hoc, Cross Browser, Sanity, API testing, Migration testing.

Worked on Defect Logging, Tracking and Status Reporting using HP QC/ALM, QTest, Jira tool.

Created test data using Oracle SQL Developer tool and SOAP UI tool and supporting team for testing.

Performed API testing using Postman tool; Created new request and set the API endpoint in the URL

Inserted the field name in the in the KEY column and the value in the VALUE column then go the expected result by clicking the SEND button.

Conducted UI testing, Functional testing, Regression testing, and verified the results with expected results using Traceability Matrix.

Marriot HQ, Bethesda Aug 2019 – Feb 2020

QA Analyst.

Worked as a QA Analyst to develop and test for integration and implementation of Marriot DPET- DW System and Bonvoy Application. Adaptation of a result driven approach in quality Optimization for dynamic support such robust capabilities to ensure that the Marriot Cloud data and Bonvoy credit card member service remains with full potential.

Key Responsibilities:

Worked as a QA Analyst to develop and test for integration and implementation of Marriot DPET- DW System and Bonvoy Application.

Developed and executed the plan for functional, Integration, regression and End2End testing.

Performed Manual Testing for the EDI transactions.

Tested and validated Bonvoy members Billing, Credit Card payment process; Claim Processing and Member module.

Performed testing for Customers reservations credit card processing system to ensure that end to end compliance and compatibility.

Created Test Plans and test scripts, executing test scripts, and writing Test Report with test evidence in JIRA.

Plan, documentation and testing extensive data integration process (PL/SQL) in support of financial security reference data.

Delivered file in various file formatting system (ex. Excel file, Tab delimited text, Coma separated text, Pipe delimited text etc.)

Developed inline view queries and complex SQL queries and improved the query performance for the backend data validation test.

Freddie Mac, Virginia Aug 2018 – Jul 2019

Quality Assurance Analyst

Worked as a Quality Assurance Analyst in Agile Scrum methodology to develop a new System SLA (Service Loan Application) under IRCI (Investors Request Change Initiatives) project for Freddie Mac Mortgage Company to enhance the communication and tracking the Freddie Mac owned loan status reported by the Servicers.

Key Responsibilities:

Created test plans, test scenarios and test cases following the requirements from IBM Rational Doors.

Designed test cases for different modules of SLA application, reviewed and executed the test cases.

Execute the test cases and creating test evidence by collecting the test scenario screen shots and upload the evidence to LAN and SharePoint.

Developed Test Script for Functionality, Security, Regression and UAT testing.

Validated the test result in backend data table by using SQL quarries. Also checking and validating data, reports availability in DB and NAS.

Identified the Test requirements based on user requirements and design specifications using HP ALM.

Automated the test using Selenium Java WebDriver tool for SLA application.

Created Maven project using TestNG, POM, Data provider and Jenkins Continuous integration tool.

Verizon, New Jersey Nov 2016 – Jul 2018

QA Engineer

Worked as a QA engineer in developing CMS (Customer Management System) and DMS (Decision Management system) System to support the implementation and integration of existing POS (Point of Sale) and ACSS (Automated Customer Support System) applications for the newly developed PEGA System.

Key Responsibilities:

Worked as a QA engineer in developing CMS (Customer Management System) and DMS (Decision Management system) to support the implementation and integration of existing POS and ACSS applications for the newly developed PEGA System.

Analyzed functional requirements and provided a structured approach to all phases of testing cycle.

Performed Functional, Integration, System, UAT, Back end and End to End testing to cover all types of business scenarios.

Performed data flow, availability and validity check through using VISION data tool.

Executed XML data validation through retrieving XML and SOAP validation using SoapUI and XML Formatter utilities and API Web Service testing.

Worked closely with the BA for detail analyzation and understanding of BRD and development team to ensure the application performance and stability to ensure the application completes the whole end-to-end process.

CareFirst, Washington, D.C. Jan 2014 – Oct 2016

Quality Assurance Analyst

Worked as a QA Analyst for premier and diversified health benefits and Information system that provides innovative products, services, and technologies to improve the availability, quality, and cost of health care. The application used Facets for managing and processing healthcare claims. As an QA Analyst have been involved in various kinds of testing of the Facets application modules like- Enrollment, Membership and Claims.

Key Responsibilities:

Worked as a QA Analyst for premier and diversified health benefits and Information system that provides innovative products, services, and technologies to improve the availability, quality, and cost of health care.

Performed Manual Testing for the EDI (Electronic Data Interchange) transactions.

Involved in FACETS Implementation, involved end-to-end testing of FACETS Billing, Claim Processing and Subscriber/Member module.

Tested HIPAA regulations in Facets HIPAA privacy module.

Worked in ETL tool for data extraction, migration and analysis of business OLTP data for Data Warehouse.

EDUCATION AND CERTIFICATIONS:

Bachelors and Masters in Geography from University of Dhaka

Diploma in CIS (Computer Information System), Strayer University, Washington DC

GIS Certification, George Mason University, Virginia

Agile Certification

LANGUAGE:

English

REFERENCE:

Available upon request.

***Background check clearable

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