Customer Service Office Manager

Joy Kline

747-***-**** (cell) or 818-***-**** **********@***.***

Experience

Receptionist, Office Manager, Accounts Receivables, Customer Service RC Vintage Studio Rentals July 2021 - April 2023

Answer phones, greet customers, answer questions, sort mail, receive & post payments, process orders, provide daily, weekly, & monthly reports, order office supplies, Schedule Daily Activities-Dispatch, Receptionist, Admin Assistant, Savvy Window Décor / House of Design Feb 2019 - June 2021

Assist owner, set appointments, organize files, research papers, projects per CEO, order supplies, maintain a clean office

Receptionist, Computer Research Executive Assistant, American Home Products Shutters by Home Depot April 2018-February 2019

Assist in travel arrangements, training of new employees, assist Human Resources, file clerk, ordering supplies,

Finance Assistant-Accounts Receivables, Receptionist, Office Manager, FBCCP July 2007-April 2018 (10 years)

Answer phones, prepare weekly flyers, PowerPoint presentations, using QuickBooks to do accounts receivables & use as accounts assistant for non-profit, pay bills as per their instructions, general office work, filing, ordering supplies,

Universal Banker, Customer Service Washington Mutual Bank May 1998-June 2006 (8 years)

All aspects of banking except loans, teacher & trainer for new hires, assistant phone manager, call center environment, answer questions, problem solve, provide information & solutions to customers Education

2010-present Taking various Great Courses classes & online classes 2010-2016 AL (Elie) Online classes for various graphics, clip art & photo programs 2006-2007 Adelante Career Institute for Computerized Office Certificate 2002-2005 Fearless Speaking Classes on pubic speaking skills 1998-2006 Washington Mutual Bank training classes in all banking aspects except loans Skills

Experience with: Trained in the five major computer office programs (Word, Access, Excel, PowerPoint, Outlook)

Extensive Phone Customer Service

Banking and Finance skills.

Contact this candidate