Customer Service Machine Operator
Resume:
JANA HAMILTON
PROFILE
Dynamic professional with web development expertise. Elevated client
satisfaction through responsive web design and effective communication. Demonstrates reliability and a quick learning ability, achieving significant improvements in project quality and efficiency. Skilled in HTML, CSS, and fostering positive customer interactions. Love being creative and learning new skills.
EXPERIENCE
Customer Service, Screen Graphics LLC, Idaho Falls, ID — 2022-Present
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Processed customer orders and accurately handled payment transactions.
Embroidery Machine Operator, Screen Graphics LLC — 2022-Present
• Consistently met tight deadlines while maintaining a high level of quality control over finished embroidered pieces.
• Maintained a clean and organized work environment, ensuring safety compliance and efficient workflow.
• Designed proof sample to submit to client for approval.
• Maximized productivity through skillful prioritization of tasks based on urgency and complexity of each project.
Farm Hand, Website Expert, Daloris Dairy, Rigby, ID — 1995-Present
• Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
• Led tours for visitors, providing educational insights into raw milk and promoting community engagement.
• Helped set up farm store to sell farm produce (raw milk), expanding farm's reach and customer base.
• Bottled raw milk for selling and additional processing.
• Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
• Set up, Designed, and maintain farm website: www.dalorisdairy.com
********@*******.***
84 N 4600 E
Rigby ID 83442
United States
Front End Developer, Barton Consulting, Rexburg, ID — 2011-2015
• Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
• Coded using HTML, CSS, and JavaScript to develop features for both mobile and desktop platforms.
• Produced websites compatible with multiple browsers.
• Worked closely with UX/UI designers to translate their designs into functional web applications.
• Improved website functionality by developing custom WordPress themes and plugins.
Bed and Breakfast Maid, Blue Heron Inn, Rexburg, ID — 2003-2006
• Improved cleanliness standards by implementing thorough cleaning routines and using appropriate cleaning products.
• Maintained a safe and healthy environment for clients by regularly sanitizing surfaces and properly disposing of waste.
• Disinfected bathrooms and removed mold from shower stalls and bathtubs.
• Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting. EDUCATION
Brigham Young University of Idaho —
Bachelors of Science Computer Information Technology - 2013 SKILLS
Customer Service Customer Satisfaction
Reliability and punctuality Patience and composure WordPress Expertise Adobe Photoshop Mastery
Responsive Web Design Web Design and Development
Detail Oriented Extremely quick learner
HTML and CSS Coding Skills Adobe Illustrator Knowledge
Contact this candidate